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2 - 7 of 65 reviews
Reviewed 5 April 2021 via mobile

This villa is amazing! Staff are all friendly and very hospitable. The Villa is exceptional plus the food is really good. They also provide private tours. They did a nice bbq set up by the beach and brought us to the mangroves. Will definitely be back

Date of stay: April 2021
Trip type: Travelled with friends
Thank timmygomez
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 March 2021

if you're travelling for honeymoon, or anniversary, this place would be the best choice. the spaces unit, will give you a lot of comfortable, a luxury touch on the interior is amazing and beautiful, this villa is very privacy and you can enjoy the swimming pool just at you doorstep. the location is very closed to Pantai Cenang, which u can go out for beach walking. Also u can rent their bicycle for cycling, the staff is very good and helpful. Even it's a little bit pricey, but it will worth your penny.

Date of stay: March 2021
    • Sleep Quality
    • Rooms
    • Service
Thank fararahman
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 December 2020

Stayed 3 nights at the villa with private pool and it was wonderful. Especially like how the place was nicely decorated (good Interior Design) for picture taking opportunities as well as comfort. What sets it apart was also the hospitality. The staff were friendly and helpful (eg. the lady staff, seeing as how we were looking for a place to park our car, voluntarily came out from the lobby area and guided us to a spot). Very suitable for those wanting to get away from crowds for a bit of privacy.

Date of stay: December 2020
    • Location
    • Rooms
    • Service
Thank AlexKW628
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 March 2020

I stayed here for 6 nights with my wife on our honeymoon in a deluxe villa.

Overall the villa was fantastic:
• Unique layout with an outside living room/kitchen area and private pool which was very true to the picture seen when booking
• Very luxurious and high quality - nice bedroom and luxurious shower and bath (although the bath is so big the hot water ran out before it got more than two inches deep!).
• Great service of free (and extensive) mini bar topped up daily
• Free shuttle to Pentai Cenang readily available 9am-9pm, as well as airport transfer
• 4kg daily laundry allowance
• Great location - 15/20 minute walk from the main beach area
• Ability to book excursions from the villa – we rented a moped which was quick, simple and easy
• Extremely private and staff only clean the house when requested to do so, so no cleaners barging into your room during the day which is great
• Staff were fantastic - extremely friendly and helpful

The bits that could be improved:
• Building work going on and the general surrounding area isn't exactly luxurious – not an issue for us but it was good to know this before we arrived. The positive is that building work is nearing completion and does look like it will really enhance the villas and visitors experience
• Lack of comfy seating area in the sun – the net was horribly uncomfortable and so were the kitchen chairs!
• Communication – you’re given a (old) mobile phone to use to request breakfast orders, lifts to and from the beach and requests for your room to be cleaned. This is a good idea in principle but unfortunately the staff were frequently unable to understand me over the phone resulting in some painful conversations. This is not a criticism of the staff’s English which was generally very good, but I completely understand speaking in a foreign language is a lot harder on the phone than in person. If we were able to text/whatsapp our requests through it would be a much smoother process – just a suggestion. Also I would suggest providing guests with a charger for the phone as our phone ran out of battery twice. It also ran out of credit once too.
• Breakfast takes an hour to be delivered – pancakes and fruit were great but eggs benedict was cold. Once the in-house restaurant is built though I’m sure this will be improved.
• Nothing was provided in the way of suggested restaurants/bars/areas to visit. There are a lot of restaurants in the area so some local knowledge on which are the best ones to go to would be much appreciated.

Date of stay: March 2020
    • Value
    • Cleanliness
    • Service
3  Thank 701lewisd
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 December 2019

Greeted with the smiling Daniel at the airport for our complimentary transfer at 8am Fayiz kindly offered us early check in and breakfast. With 2 kids this meant the world to us. To be assigned a phone for the length of our stay meant we were safe mobile and contactable.
The room we initially booked was lovely with amenities as per the photos. The pool was perfect and the view of the forest relaxing- breakfast was enjoyable. A highlight was the daily top up of the complimentary minibar and nespresso. These little things really make Ur holiday life easy.
Azim and Bella were amazing helping us book day trips at the last minute and helped us get our pram repairs after our airline broke the wheel. For a family these small acts of kindness made our stay absolute luxury.
The complimentary transfers to local sights and cenang meant we were able do activities at our pace and depending on the weather!
A little construction was happening but it didn't disturb us at all.

On day 3 Faiz kindly have us a complimentary upgrade to the deluxe room with a pool the size of a football field! We loved every moment in this villa - especially quiet coffees over looking the forest.

The only negative was that villa 2 was a little run down on entry to the area.

We thank all the staff for their tremendous work and hope they receive bonuses from management for their amazing work and customer care and compassion.

Ps- complimentary 4kg of daily washing takes luxury to a new high!

Hassan + Nadia and kids

Date of stay: December 2019
Trip type: Travelled with family
2  Thank the_huskee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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