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Reviewed 30 August 2020 via mobile

Whenever we are in KB, Perdana is our second home. Good breakfast spread, though there are ups & downs, Perdana is still top in the list. Its chinese restaurant, Jade, is one of the best restaurant that serves halal chinese food in KB. Thumbs up to Chef Eh Bao & his dedicated team. Ban Suan Fish, Mango Chicken, Mongolian Prawns, Deep Fried Crispy Oyster, Jelly Fin with crab meat...the best !

Date of stay: August 2020
Trip type: Travelled with family
3  Thank AAQKL
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 August 2020 via mobile

I stayed with my daughter in one of the lower floored twin rooms. The room itself looked and felt clean but the bathroom looked like it had seen better days. Cracks and chipped wood everywhere. The bathtub was raised so high that I felt like a gymnast everytime I had to get in and out of it. The room was a good size though, could easily fit in another mattress or single bed.
The breakfast buffet was very good. They had the traditional Kelantan food such as Nasi Dagang and Laksam and also your continental breakfast spread too.
The pool looked nice but I didn't try it out.
Location-wise, the hotel is smack in the middle of town. Walking distance to the Kelantan Museum and Arts Gallery, also to the Kota Bahru Stadium and the many stalls surrounding it. The staff were very friendly and seemed equipped in handling guests during this pandemic season.
May repeat staying here again if ever in Kelantan.

Date of stay: August 2020
Trip type: Travelled with family
Thank alongsj
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 12 August 2020

Room is very conducive, thanks to its recent refurbishment. Strategically located within Kota Bharu to various tourist spots. Through COVID-19, the hotel diligently execute its SOP which can be observed from its morning breakfast buffet. Will definitely come back.

Date of stay: July 2020
    • Sleep Quality
    • Rooms
    • Service
2  Thank mrz1181
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 August 2020 via mobile

Checking in was smooth even though my earlier call to ask for early check-in was answered based on a scripted, firm policy (no check in before 3pm, no matter what, full stop) but that didn’t stop the receptionist to politely upgrade me to executive room upon 3pm checking in, what a pleasant surprise!

My 2-night stay was a little disrupted when I called for room service for some cutlery request and they took nearly one hour to deliver to my room and that only happened after multiple follow-up calls made. I thought it was just once incident due to understandably heavy traffic at the restaurant but the next day when I asked for room service for breakfast the same thing happened. And they gave the expected excuses.

Thanks to ARIS HOUSEKEEPING who made my last day of stay rather memorable with his immediate response and attentive helps!

While most other hotels are suffering from COVID-19 I was hoping this hotel doesn’t take it for granted and start to buck it up to ensure business continuity for the company and employees are sustained. As competition for hotel businesses is not as intense as the other bigger cities, Hotel Perdana should keep up its quality of service and brand promise, and stay far away from being monopolistic but remains commendable & worth the money to spend on.

Date of stay: August 2020
Trip type: Travelled with friends
Thank fikrieh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 July 2020

Good location. Friendly staff at check-in. Check-in/check-out was quite fast. The hotel observed strict COVID-19 procedures. Breakfast spread was plentiful. Fairly good hotel WiFi but speed could be better.

Some of the hotel amenities seem a bit dated and need of maintenance. The showerhead in my room was leaking which flooded the bathroom floor every time I showered. The kettle in my room was not working. I called for a replacement and was acknowledged by the front desk, but nobody came. I was expecting better response from the staff. Most TV channels were no clear. Room walls seem a bit thin as I could hear the next-door guest talking.

Decent overall stay but service could be better considering the price they charge.

Room tip: ask for a pool view room
Date of stay: July 2020
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
2  Thank aminramli
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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