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Reviewed 10 June 2019 via mobile

We stay here for 5 nights for 2 adult + 3 kids. Our room are very small for us so i decided to upgrade our room to Deluxe Triple from Deluxe Double with extra fee. However rooms that we paid for upgrade still the same size as earlier room it just they add one additional single bed. Front Desk give us Connecting Room for the triple room and for 5 days we suffer with the noise from next room. They speak and laugh very loud until late midnight. I found this hotel are not suitable for a family like us to stay. So after 5 night we check out and stay with The Grand Renai Hotel KB which is SUPERB HOTEL.

For those who are driving to this hotel like me you should think twice. During my stay here it is very not convenient at all. Car Park very limited for us to park and always full.. Hotel Security did not gave priority to in house guest but giving out so much space to outsider who are going to Wakaf Che Yeah for shopping. Hotel Security collect $$$ for every each of the car to let them park here in the hotel car park area.. Hotel Management SHOULD look in to this matter and always give priority to your inhouse guest as we are staying here in your hotel..

To come back again to stay here for sure i will think twice.

Date of stay: June 2019
Trip type: Travelled with family
Thank hattaothman17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 April 2019

Located just across Wakaf Che Yeh Night Baazar which is plus point to stay at this hotel. The hotel rooms were rather small with no place to open your luggage. Took bigger room which is the Family Suites & told that could accommodate up to 4 person but was disappointed to found out the room is smaller than expected. Opening the sofa bed would occupy the whole living area with no space to walk. Toilet was a bit small size with some dirt/stain on the floor. The bathroom piping system also noisy & annoying especially at night. Very limited parking space which I need to park my car in front of the shop nearby (less secure). Air conditioning was very poor need some time to cool after switching on. Called maintenance but nothing being done to improve. Recommended if your looking forward for the Night Bazaar otherwise better look for other option.

Date of stay: April 2019
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Samad W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 March 2019

hotel was ok... moderate, liveable. room small for deluxe. bathroom small but clean. toiletries provided. no place to put luggage so had to make do with the chair. swimming pool was a good consolation. internet was available and wifi had good strength. in the day time no place to go around the hotel for some lunch except MCD.. so need to get a grab to venture out. at night everything is alive. staff of hotel courteous and pleasant. would recommend this hotel jsut get a bigger room if you dont like cramped space.

Date of stay: March 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank madocznavera
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 January 2019

Located on the main road opposite the Wakaf Che Yeh Night Bazaar. A very sought after and family friendly hotel. Checking in is a little bit slow. Have a nice buffet breakfast spread.There are many eateries nearby.

Room tip: Request for rooms facing the Wakaf Che Yeh. Good view.
Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank kamarulaza
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 January 2019 via mobile

to my work place and Wakaf Che Yeh sway me to the (arguably) best hotel in the area. Check in was fast and the staffs are courteous. The room and bed are very comfortable with all the usual amenities. The (indoor) pool is passable, as with the gymnasium but its closed at 7.00pm so if one plan to work out, kindly be mindful of the facilities timetable.

The buffet breakfast are good and the spread are varied. If you are keen on the local fare, just step out from the hotel and turn either to the left or right and you will be spoilt for choices (and oh, McDonalds is just next door), after all Kota Bahru is well known for its good food.

Date of stay: March 2018
Trip type: Travelled on business
Thank parmacy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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