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“Wish we could leave tonight itself!”
Review of The Shorea

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The Shorea
Reviewed 9 July 2016 via mobile

We decided to spend this Hari Raya holiday here in Shorea this year. What a mistake! For the price we paid.. we might have as well gone to Tanjung Jara. BTW, we forked out 10k for the whole villa. The pool was murky. Make sure the kids are no where near the shallow pool and its sharp edges. The wooden flooring which looked pristine in pictures, need serious repairing. On d 2nd floor, where single beds are placed against the windows.. the windows cannot be locked. If u or yr kids are rough sleepers.. plz pull d mattress to d floor. Bcoz of the steep stairs to the hotel from where u leave d car.. leave any handicapped family members at home. The nightmare got worse tonite as i write this.. place attacked by wasp.. a call to the management and the advice was- to off all the lights.
In d middle of the jungle and total darkness. Great..but it is also a smart way to save on electricity bill, no? Since already there is not a single air-condition and no tv .. fine since its marketed as eco-resort? But shouldn't cleanliness at least also be impeccable? And oh, btw, by 1am, every single one of the staffers leaves the hotel ground for home. In case of an emergency.. they say they will come by.. hopefully soon enough to unlock the gates ( which btw u can enter from the sides) and get yr car outta there. There are no locks to d doors of d hotel and rooms that if someone breaks into the hotel ground we hope they would stop at our cars parked in d darkness downstairs. My nephew got stung just now.. when we called d staff who was preparing to go home, she said she had just attended to two other kids in Shorea Estate, next door who also suffered the same. For goodness sake d windows and d many many airholes should at least have nettings. Tonite, we sleep hearing em insects flying around and praying hard we dont get stung. Kids slept off crying in fear. I am thankful they are asleep by the time the lizards come out to occupy the ceiling above the bed. That explains d the litters on d bed netting. I wont dwell on the green mould by the poll for fear of sounding petty. All in all.. to me and my family-this place is a death trap. Other than Trip Advisor where comments are genuine.. a lot of what u read are praises. I'm beginning to think it's d shorea owners themselves who wrote them simply because its impossible to feel that way if u had stayed here. By the way, be careful with yr back when u attempt to use the bidet after doing yr business as it is behind u and right at d bottom.
We spoke to the staff who all seem to be aware of all the problems we had with this place. The owners they said, had been told many times of guests' feedback, especially of d existing dangers. But they seem not to be bothered, according to the staff. Not d locks, not security issues, d broken flooring, not d wasp problem. In case health security is huge to u.. u must know that d water supply is also sourced from d river. They have a filter though. Just not sure how it works for leptospirosis, if the threat is there. The so-called infinity pool which looks inviting in pictures-If yr kid pulls himself up, he falls right down from two floors. But hey! since they get full bookings half the time, why shud they bother bucking up right? Staffers say guests are never repeat customers.. most of them were like us who were floored by the reviews i believe are fake with the nice pictures with orange lighting and what not. To illustrate how they dont give a damn...d queen size bed btw has a round mosquito net above which if u try to use.. it covers u from d waist right up to yr face. Just how idiotic can they be. I see here Shorea apologising and promising guests the next time around it would be better. I read the one in Feb. This is July.. so u think? WE HATE THIS PLACE AND WISH WE COULD GET OUR MONEY BACK! We should have known when we arrived at the gate. This was supposed to be a time for us busy people to unwind. These pictures i attach are the real deal. Earlier today, we left d place to take a breather and saw this one sign.. it all makes sense now.

Stayed: July 2016, travelled with family
13  Thank Farrah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheShorea, Owner at The Shorea, responded to this reviewResponded 21 July 2016

This group of 13 guests stayed two nights at The Shorea Resort. 

On the night of their arrival, at 11pm, they carried out the illegal & banned FIREWORKS at the timber deck at Villa Bougainvillea, causing much damages and hazards to the tranquility of the resort.  

Our staff Kak Prema went over and tried to stop them. They were defiant and ignored her. They continued to ignite the second round of fireworks at 12 midnight. The loudness and the brightness of the fireworks could even be witnessed by our off-duty staff who stayed at Kampung Pantai located about 5km downhill.
Other guests who stayed at the adjacent Shorea Estate were all very disturbed and feared for their safety as the resort structure were mainly made of flammable timber. 
Owner Elaine Tan went over and tried her best to stopped them. Elaine explained to them that the resort house rules forbid fireworks as we are located next to the jungle and it disturbed the wild habitats of the forest reserve. 
The fireworks that Farah & her family carried out could have caused the incident of wasp thereafter as mentioned by her.
We find this review unfair as it did not explain the real cause of her unhappiness .

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Reviews (126)
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59 - 63 of 126 reviews

Reviewed 22 June 2016 via mobile

We were there for a the retreat with 8 of us. The place is secluded. The infinity pool is cool overlooking the forest. The highlight was the jungle trekking and we get to the waterfall and the dip was refreshing. Coming back and it rains cat and dog and we have a fabulous time in the torrential rain. The food was just average. The rain was so heavy and it wet some part of the room. Early the morning, we have good time having good stretching exercise.

Stayed: April 2016
Thank Stephensyliu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheShorea, Owner at The Shorea, responded to this reviewResponded 26 June 2016

Dear Stephen,

Warmest greetings from The Shorea!

Thank you very much for taking the time to write this great review. We are happy to learn that you enjoyed yourselves for the jungle trekking and the yoga session.

We look forward to welcoming you back in the near future.

Yours Sincerely,

Elaine
The Shorea

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Reviewed 20 June 2016

rented two villas with 10 friends. had a lovely time here. wonderful facilities. service was fantastic. enjoyed our bbq, swimming in the infinity pool and walking to the nearby river. would definitely come back.

  • Stayed: June 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Tom L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheShorea, Owner at The Shorea, responded to this reviewResponded 26 June 2016

Dear Tom,

Warmest greetings from The Shorea!

Thank you very much for taking the time to write this great review. We are happy to learn that you enjoyed yourselves for the jungle trekking and the swim in the infinity pool.

We look forward to welcoming you back in the near future.

Yours Sincerely,

Elaine
The Shorea

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A TripAdvisor Member
41
Reviewed 8 May 2016 via mobile

I stayed for a night with my family and boyfriend for a little getaway. The drive itself was enjoyable, as it was only 1 1/2 hours away from KL.

Shorea itself is absolutely beautiful. Beautiful architecture (designed by the owner himself) which took advantage of the stunning views of the forest, two infinity pools, and well-designed villas to ensure privacy while maintaining its connectedness to others. The Shorea Estate which were the newer ones were a bit modern with A/C and a bit quieter than the original villas, which I loved.

There was construction going on for expansion of the Estate which I wasn't comfortable with at first, but it ceased when we got there. There were also some safety hazards - holes for trees, low-hanging branches, and low clearance going up some stairs, so it might not be most kid-friendly place.

The staff were very helpful and accomodating - Elaine, Roza, Rosli, Mak Su and the rest made us feel at home and entertained our requests. The atmosphere itself was incredible, as it was serene and peaceful. It was a lovely Mother's Day weekend getaway for all of us

Stayed: May 2016, travelled with family
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheShorea, Owner at The Shorea, responded to this reviewResponded 8 June 2016

Dear Iman,

Warmest greetings from The Shorea!

Thank you very much for taking the time to write this great review. We are happy to learn that you love the design and architecture.

We have covered the tree holes and removed the low-laying branches.

We look forward to welcoming you and your family back in the near future.

Yours Sincerely,

Elaine
The Shorea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2016 via mobile

This resort is an interesting combination of luxury hotel and outdoor rusty living. We fell in love seeing the picture and decided to go. Overall a nice stay.

To note:
- The quality of stay is vm depend on what group u happen to run into. It is a small resort, open air design so u pretty much hear each other loud and clear.
- we stayed 4D3N, think 2 nights would be just nice.

Good:
Beautiful nature - amazing indeed!
Staff- Jose was very kind, helpful and attentive. He made our time enjoyable. He offered to show us the neighborhood when we were out of idea on what to do on the last day.
Surprisingly no mosquito!

Suggestions for the hotel:
- Room is small and with v limited countertop space or drawers. we had to put a lot of things on floor
- Attached kitchen is not nice - because of our family's special diet, we decided to cook but the kitchen ware are dirty and rusty. Should be an easy fix
- direction for driver is not v clear. U can see the signs now and then but at a point the road split, there is no sign. We took the wrong side and got lost. And another guest said they were confused as well

Hope it helps. Overall, we had a superb time. A very nice get away.



Stayed: March 2016, travelled with family
Thank juvb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheShorea, Owner at The Shorea, responded to this reviewResponded 8 June 2016

Dear Kirsten,

Warmest greetings from The Shorea!

Thank you very much for taking the time to write this great review. We are happy to learn that you love the nature. Thank you for your kind compliments for our staff.

We have changed several of the cooking utensils immediately and added a tray in the kitchen.

We look forward to welcoming you and your family back in the near future.

Yours Sincerely,

Elaine
The Shorea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Shorea

Address: Jalan Kolam Air | Jalan Jelebu, Pantai Hills Orchard, Seremban 71770, Malaysia
Region: Malaysia > Negeri Sembilan > Seremban District > Seremban
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 13 Speciality Lodging in Seremban
Price Range: RM2,739 - RM3,884 (Based on Average Rates for a Standard Room)
Number of rooms: 15
Official Description (provided by the hotel):
The Shorea is a boutique resort, next to the Berumbun forest reserve.The Shorea is an architect's family retreat, built within a tropical forest reserve. Its secluded villas are set on natural terrains, with meandering paths leading down to a jungle stream, a waterfall within the Berembun Forest Reserve; it is the ultimate forest getaway.There are 4 villas with fantastic view of the forest. We are an hour from KLIA (Kuala Lumpur International Airport) and 20 mins from the Seremban town. ... more   less 
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