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“Still the best but standard is dropping” 4 of 5 bubbles
Review of The Zenith Hotel, Kuantan

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The Zenith Hotel, Kuantan
Ranked #1 of 44 Hotels in Kuantan
Certificate of Excellence
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Still the best but standard is dropping”
4 of 5 bubbles Reviewed 2 weeks ago

Staying at there over the 2016 Christmas weekend. We have been staying at this hotel over the past few years and we can witness the decline. It is still one of the "better" hotel in Kuantan (its a small town) and it's close proximity to East Coast Mall (again the "top" mall in town) is a real plus. The room seems to be getting aged and need a real make-over or a thorough clean-up. The shower head holder came off the wall. And the bed seems worn out. The room have a musky/dusty small probably from the old carpet. TV program was limited and we cannot get some channels to work. The reception staff are good and responsive and check-in and check-out is a breeze. I still rate it s 4/5.

  • Stayed December 2016, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank acwt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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453 reviews from our community

Traveller rating
    128
    225
    80
    10
    10
See reviews for
132
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167
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Stopped here on a business trip, was pleasantly surprised with the size of the room. Interesting shower/bath area, all enclosed behind a glass door.
Wasn't pre warned about a fire drill/service which took the lifts out for 30 mins, stranding me on the 19th floor, otherwise room & huge selection for breakfast was good value for money.

Stayed December 2016, travelled on business
Helpful?
Thank Malkey_AUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 4 weeks ago

I and My friend park our car at the hotel. When we haven't decide where to go then we approach one of hotel staff at the lobby the direction, he is very friendly to assist us even though he is not familiar the place. We will recommend this hotel to our friend is any of them want to go vacation at Kuantan.

  • Stayed November 2016, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Liverpool1842
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Stayed here for 2 nights on business, great location opposite a shopping mall in downtown Kuantan. Quite a new hotel which is functional for a business traveller, I enjoyed my stay and would certainly return.

  • Stayed November 2016, travelled on business
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bruce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
2 reviews
3 of 5 bubbles Reviewed 10 December 2016

This hotel has been quite welcoming. It is clean. However, the main drawback is the loud background music everywhere,especially in the hotel restaurant. If certainly drove me away- I could not hear myself think!
Maybe they think that this is the way to run a hotel, but
when I mentioned the unbearable loudness of the music, I was just greeted with smiles and nodding heads, and nothing was done.

  • Stayed December 2016, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
Thank Anna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Zenith Hotel, Kuantan

Property: The Zenith Hotel, Kuantan
Address: 6 Jalan Putra Square | Putra Square, Kuantan 25300, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Kuantan
#1 Luxury Hotel in Kuantan
Price range (per night): RM263 - RM694
Hotel Class:4.5 star — The Zenith Hotel, Kuantan 4.5*
Number of rooms: 519
Official Description (provided by the hotel):
Jewel of the East ..... Centrally located in the heart of Kuantan town and the ICT Hub, The Zenith Hotel & Sultan Ahmad Shah Internation Convention Centre (SASICC) is set to revolutionize the face of business-class hospitality in Malaysia.It offers 519 modern and luxurious accommodations, and a 6000-seating capacity ballroom and exhibition hall with state-of the-art meetings, incentives, conventions and exhibitions (MICE) facilities. the hotel tower, which is part of the largest development on the East Coast of Malaysia, is stands at 24-floors featuring a distinct modern facade that will majestically alter Kuantan's ksyline.The Zenith Hotel & Sultan Ahmad Shah International Convention Centre (SASICC) is the epitome of both class and luxury. ... more   less 
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Also Known As:
The Zenith Hotel, Kuantan Hotel Kuantan

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