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“Still the best but standard is dropping”

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The Zenith Hotel, Kuantan
Ranked #1 of 43 Hotels in Kuantan
Reviewed 6 January 2017

Staying at there over the 2016 Christmas weekend. We have been staying at this hotel over the past few years and we can witness the decline. It is still one of the "better" hotel in Kuantan (its a small town) and it's close proximity to East Coast Mall (again the "top" mall in town) is a real plus. The room seems to be getting aged and need a real make-over or a thorough clean-up. The shower head holder came off the wall. And the bed seems worn out. The room have a musky/dusty small probably from the old carpet. TV program was limited and we cannot get some channels to work. The reception staff are good and responsive and check-in and check-out is a breeze. I still rate it s 4/5.

  • Stayed: December 2016, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank acwt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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67 - 71 of 518 reviews

Reviewed 29 December 2016 via mobile

Stopped here on a business trip, was pleasantly surprised with the size of the room. Interesting shower/bath area, all enclosed behind a glass door.
Wasn't pre warned about a fire drill/service which took the lifts out for 30 mins, stranding me on the 19th floor, otherwise room & huge selection for breakfast was good value for money.

Stayed: December 2016, travelled on business
Thank Malkey_AUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2016

I and My friend park our car at the hotel. When we haven't decide where to go then we approach one of hotel staff at the lobby the direction, he is very friendly to assist us even though he is not familiar the place. We will recommend this hotel to our friend is any of them want to go vacation at Kuantan.

  • Stayed: November 2016, travelled solo
    • Value
    • Rooms
    • Service
Thank Liverpool1842
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2016

Stayed here for 2 nights on business, great location opposite a shopping mall in downtown Kuantan. Quite a new hotel which is functional for a business traveller, I enjoyed my stay and would certainly return.

  • Stayed: November 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Bruce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2016

This hotel has been quite welcoming. It is clean. However, the main drawback is the loud background music everywhere,especially in the hotel restaurant. If certainly drove me away- I could not hear myself think!
Maybe they think that this is the way to run a hotel, but
when I mentioned the unbearable loudness of the music, I was just greeted with smiles and nodding heads, and nothing was done.

  • Stayed: December 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Anna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Zenith Hotel, Kuantan

Address: 6 Jalan Putra Square | Putra Square, Kuantan 25300, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Kuantan
#1 Spa Hotel in Kuantan
Price Range: RM260 - RM369 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Zenith Hotel, Kuantan 4.5*
Number of rooms: 519
Official Description (provided by the hotel):
Jewel of the East ..... Centrally located in the heart of Kuantan town and the ICT Hub, The Zenith Hotel & Sultan Ahmad Shah Internation Convention Centre (SASICC) is set to revolutionize the face of business-class hospitality in Malaysia.It offers 519 modern and luxurious accommodations, and a 6000-seating capacity ballroom and exhibition hall with state-of the-art meetings, incentives, conventions and exhibitions (MICE) facilities. the hotel tower, which is part of the largest development on the East Coast of Malaysia, is stands at 24-floors featuring a distinct modern facade that will majestically alter Kuantan's ksyline.The Zenith Hotel & Sultan Ahmad Shah International Convention Centre (SASICC) is the epitome of both class and luxury. ... more   less 
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Also Known As:
The Zenith Hotel, Kuantan Hotel Kuantan

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