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“Avoid block S2 at Carrabien bay resort” 3 of 5 bubbles
Review of Bukit Gambang Resort City

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Bukit Gambang Resort City
Ranked #13 of 48 Hotels in Kuantan
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Avoid block S2 at Carrabien bay resort”
3 of 5 bubbles Reviewed 8 December 2016 via mobile

Try to avoid block S2 which facing to the cafe. We can't open the balcony's foor due to bad smelly food wastage which are leak from the hose to wastage area.

No wifi due to under maintainance. Phone signal reception sometime drop(celcom). Toilet a bit dirty.

Overall are acceptable. Staffs are very friendly. Service very fast. Superb response from the room service and receiptionist.

Stayed December 2016, travelled on business
Thank Putera H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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301 reviews from our community

Traveller rating
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Any
English first
1 review
4 of 5 bubbles Reviewed 6 December 2016

best place for a family vacation. they have safari, water park, extreme park under one roof. tram provided in all area to access to the attractions.

accommodation with lots of facilities , nice pool side . full of green scenery.

its suitable for any purposes of trip especially for team building and family vacation

Room Tip: family room
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  • Stayed December 2016, travelled with family
    • 5 of 5 bubbles
    • 4 of 5 bubbles
    • 4 of 5 bubbles
Thank Norain m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shah alam
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 26 November 2016 via mobile

Staying: Carrebian Bay Resort

Room: smelly, sink pipe=loose, no bath mat, low pressure shower, on aircond still warm

Staff: Reception not really efficient, we booking by group - when arrived no room for us

Facilities: iron room-plz swept the floor throw away the hairs; pantry-not really a pantry; staircase-dirty; corridor link carribean and arabian - no lights (save costing); seminar room sorrounding-dark without corridor lighting

Cafe: food quite okay


Plz maintain ur room
Appreciate ur guest

Stayed November 2016, travelled on business
3 Thank lyaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kuantan hotels

Level Contributor
3 reviews
2 of 5 bubbles Reviewed 24 November 2016 via mobile

First and last visit staying for one night at the apartment during evening the corridor was so dark with no lighting on earlier it was so scary when you walk along the corridor to the elevator water park not so hygiene you can see water become dark when too many people inside the and so uncomfortable to enjoy

Stayed June 2016, travelled with family
Thank Arriesya32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 14 November 2016 via mobile

Overall, I like this place because it makes my holiday be an incredible memory. It was a wonderful place full of excitement and activities such as Waterpark, ATV, Safari and Theme Park. All the staff was helpful and friendly.This is a good place for me to spend my time with family.Here was clean and interactive, value for money and many activities available. The rooms were big, clean and all objects are functioned well such as TV, water heater and Wi-Fi connection is available. The buffet breakfast was very delicious and have many menus for you to choose. Short walking distance to Waterpark and Safari but actually, the resort provide a transportation for the customer.

Stayed November 2016, travelled with family
Thank sofiablooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian C, General Manager at Bukit Gambang Resort City, responded to this review, 15 November 2016
Thank you for posting your positive holiday experience on tripadvisor and we are very happy to know that we have exceeded your expectations during your recent visit to Bukit Gambang Resort City.

We look forward to be of service in the near future.

Thanks and best regards

Ian Chin
Resort Director
Bukit Gambang Resort City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bukit Gambang Resort City

Property: Bukit Gambang Resort City
Address: Jalan Gambang, Kuantan 26300, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Kuantan
Price range (per night): RM174 - RM255
Hotel Class:3 star — Bukit Gambang Resort City 3*
Number of rooms: 578
Official Description (provided by the hotel):
Bukit Gambang Resort City (BGRC) is a premier integrated destination resort city with Multiple Attractions in One Location. Nestled within a natural environment sprawling across 727 acres of secondaru jungle, BGRC is strategically located 218km from Kuala Lumpur and 35km before Kuantan, Pahang. BGRC is easily accessible via the East Coast Exressway, and also by flight from Penang, Kuala Lumpur and Singapore to Kuantan Airport, a mere 27km to the resort. Accommodation at BGRC features two all-suites themed resorts; Arabian Bay Resort (546 Suites) and Caribbean Bay Resort (578 Suites) offer combined total of 1,866 rooms providing sufficient rooms to host leisure and business outings. BGRC M.I.C.E is about creating new experiences with unique venues. Our key features include : - Certified Largest Pillarless Ballroom in Malaysia seating up to 3,100 people for banquets (round table) - 210,000 sq.Ft. Dedicated M.I.C.E Centre - Over 30 choices of venues of meetings and events. Team Building at Active Academy Active Academy is the corporate teambuilding and outdoor recreation department of BGRC. It is approved training provider under the Ministry of Human Resources (Malaysia). The training fees and relevant cost are claimable under PSMB schemes. The teambuilding modules offer experiential activity based learning in teamwork to achieve organisational goals. Bukit Gambang Water Park Bukit Gambang Water Park is the award - winning Best Water Park in Malaysia. Set in a natural and conductive environment our tropical aqua wonderland spreads across 45.8 Acres of secondary jungle. Our key features include: - Longest Six Lanes Racer Slide with Digital Timer - Longest Family Raft Ride - Only Wave Pool in Malaysia with Eight Wave Patterns - Totally Cashless Transaction System for convenience - Suitable venue for private gatherings and banquets Safari Park Bukit Gambang Safari Park (BGSP) is the Largest Park in Malaysia. It aims to bring you countless exciting encounters, up-close and personal with exotic animals from around the world. There are over 300 animal species, many of them being first of its kind in Malaysia. Sprawling across 138 acres secondary jungle offering both the walking and drive through experience, BGSP ensures an inspiring outing for all your delegates. ... more   less 
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Also Known As:
Bukit Gambang Resort City Hotel Kuantan

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