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“Great Family Trip 2 - 4 Dec 2016” 4 of 5 bubbles
Review of Bukit Gambang Resort City

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Bukit Gambang Resort City
Ranked #13 of 48 Hotels in Kuantan
1 review
“Great Family Trip 2 - 4 Dec 2016”
4 of 5 bubbles Reviewed 4 weeks ago

Stay period 2 - 4 Dec 2016.

Room Condition - Nice view and suitable for large family. 1 took 2 units of Family Deluxe @ Arabian Bay Resort. Huge bed and clean bathroom. No Astro Channel , only local channel with good coverage. But we still enjoy the trip due to limited of time.

Staff - Arabian Bay Resort staff are friendly and very helpful.

Breakfast - just ok...

Safari Park - We arrived at 4.00pm and smooth check in. At 5pm we enter to Wild Savannah Safari Park with my family of 8 Adult and 5 children. We can see many wild animal and took lot of picture. Most of the animal are the 1st in Malaysia. The kids so happy and give education about the animal. We reach walking zone at 6.30pm and we missed a lot of show, especially Land of Predator and animal show.

Night Safari - Enjoy Yabara Fire Show!

Facilities - We glad that hotels are provide wheel chair for my father. We also can rent the baby stroller by pay only RM 15.00 during visit Safari Park.

Water Park - a lot of section; adult & kid slide. The most important we happy when our kids are happy and enjoy play at the Water Park.Rental Cabana/Gazebo for my parents. Food reasonable price.

Night activities - We experience to bring our kids to amusement park (mini fun fair). We also experience Karaoke activities for 1 hour at Camel Bistro.

Magic Show @ 2nd Night - Most of the kid are enjoy the show.

We don't have enough time to enjoy outdoor activities such as Paintball Target Shooting and Archery due to heavy raining during check out time. We get discount voucher for outdoor activities.

Recommended to Family with kids!

Room Tip: Pool View room with nice view and near lift. Easy access for those have senior citizen.
See more room tips
  • Stayed December 2016, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
Thank Muhammad Atfi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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301 reviews from our community

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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Any
English first
Level Contributor
4 reviews
1 of 5 bubbles Reviewed 4 weeks ago via mobile

We rent a 2 room family suite. When we reach the room the floor was full of sand, the bedroom bed shed was very dirty & the place is very busty. We call the room service to vacuum the floor they told use they don't have vacuum they only mop & sweep the floor . The breakfast there was very bad there are not much choice & very bad taste. This is our 1st time & the last time here.

Stayed December 2016, travelled with family
Helpful?
Thank Jordan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kuantan hotels

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 8 December 2016 via mobile

Try to avoid block S2 which facing to the cafe. We can't open the balcony's foor due to bad smelly food wastage which are leak from the hose to wastage area.

No wifi due to under maintainance. Phone signal reception sometime drop(celcom). Toilet a bit dirty.

Overall are acceptable. Staffs are very friendly. Service very fast. Superb response from the room service and receiptionist.

Stayed December 2016, travelled on business
Helpful?
Thank Putera H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 6 December 2016

best place for a family vacation. they have safari, water park, extreme park under one roof. tram provided in all area to access to the attractions.

accommodation with lots of facilities , nice pool side . full of green scenery.

its suitable for any purposes of trip especially for team building and family vacation

Room Tip: family room
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  • Stayed December 2016, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank Norain m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shah alam
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 26 November 2016 via mobile

Staying: Carrebian Bay Resort

Room: smelly, sink pipe=loose, no bath mat, low pressure shower, on aircond still warm

Staff: Reception not really efficient, we booking by group - when arrived no room for us

Facilities: iron room-plz swept the floor throw away the hairs; pantry-not really a pantry; staircase-dirty; corridor link carribean and arabian - no lights (save costing); seminar room sorrounding-dark without corridor lighting

Cafe: food quite okay

Suggestion

Plz maintain ur room
Appreciate ur guest


Stayed November 2016, travelled on business
Helpful?
3 Thank lyaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bukit Gambang Resort City

Property: Bukit Gambang Resort City
Address: Jalan Gambang, Kuantan 26300, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Kuantan
Price range (per night): RM174 - RM255
Hotel Class:3 star — Bukit Gambang Resort City 3*
Number of rooms: 578
Official Description (provided by the hotel):
Bukit Gambang Resort City (BGRC) is a premier integrated destination resort city with Multiple Attractions in One Location. Nestled within a natural environment sprawling across 727 acres of secondaru jungle, BGRC is strategically located 218km from Kuala Lumpur and 35km before Kuantan, Pahang. BGRC is easily accessible via the East Coast Exressway, and also by flight from Penang, Kuala Lumpur and Singapore to Kuantan Airport, a mere 27km to the resort. Accommodation at BGRC features two all-suites themed resorts; Arabian Bay Resort (546 Suites) and Caribbean Bay Resort (578 Suites) offer combined total of 1,866 rooms providing sufficient rooms to host leisure and business outings. BGRC M.I.C.E is about creating new experiences with unique venues. Our key features include : - Certified Largest Pillarless Ballroom in Malaysia seating up to 3,100 people for banquets (round table) - 210,000 sq.Ft. Dedicated M.I.C.E Centre - Over 30 choices of venues of meetings and events. Team Building at Active Academy Active Academy is the corporate teambuilding and outdoor recreation department of BGRC. It is approved training provider under the Ministry of Human Resources (Malaysia). The training fees and relevant cost are claimable under PSMB schemes. The teambuilding modules offer experiential activity based learning in teamwork to achieve organisational goals. Bukit Gambang Water Park Bukit Gambang Water Park is the award - winning Best Water Park in Malaysia. Set in a natural and conductive environment our tropical aqua wonderland spreads across 45.8 Acres of secondary jungle. Our key features include: - Longest Six Lanes Racer Slide with Digital Timer - Longest Family Raft Ride - Only Wave Pool in Malaysia with Eight Wave Patterns - Totally Cashless Transaction System for convenience - Suitable venue for private gatherings and banquets Safari Park Bukit Gambang Safari Park (BGSP) is the Largest Park in Malaysia. It aims to bring you countless exciting encounters, up-close and personal with exotic animals from around the world. There are over 300 animal species, many of them being first of its kind in Malaysia. Sprawling across 138 acres secondary jungle offering both the walking and drive through experience, BGSP ensures an inspiring outing for all your delegates. ... more   less 
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Also Known As:
Bukit Gambang Resort City Hotel Kuantan

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