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Zaki M
Klang, Malaysia

Good location but hotel ambiance need to be upgraded

3.0 of 5 bubblesReviewed 19 Aug 2020
Its a good location hotel near some restaurants and shops. Value for money hotel but the ambiance need to be upgraded for more pleasant.
Hopefully this can be upgraded and see the difference when my next visit!
Date of stay: August 2020
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
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operation manager, Other at Hotel Sentral Kuantan, responded to this review
Responded 17 Sept 2020
Thank you for your review. We are really grateful. Nevertheless, we will make sure your comments are taken as a priority in improving the quality of services and facilities that we provide more convenience to you in the future. Hope to see you again next time & Have a Nice Day..

Operation Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (186)
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7 - 12 of 186 reviews
Reviewed 26 July 2020 via mobile

Highly recommended for all type of visits here. Located a walking distances to lots of cafe including kula cakes shop. Staff there were friendly, breakfast was good. Room excellent. Stayed for 1 night only so didn't have the opportunity to enjoy the rooftop dine area. Will definitely choose this hotel again if visit here again.

Date of stay: July 2020
Trip type: Travelled with family
Thank adilanurfatin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
operation manager, Other at Hotel Sentral Kuantan, responded to this reviewResponded 18 September 2020

Thank you for your review. We are really grateful. Nevertheless, we will make sure your comments are taken as a priority in improving the quality of services and facilities that we provide more convenience to you in the future. Hope to see you again next time & Have a Nice Day..



Operation Manager

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Reviewed 3 July 2020

The hotel is only 6 storeys so 'city view' is actually overlooking the main busy (read noisy) street below. It is worth paying for d 'deluxe' river view at the back. We stayed in a triple room. If you are no fan of portable third bed, then be sure to specify this. It may be worth taking 2 rooms instead.

Hotel is old but its clean. Decor is nothing to shout about but it is 2-star rated and its relatively good at that. You wont have bottled water but there is hot and cold water dispenser (they have a kettle in the room, too). Ironing is also a corridor affair.

Parking is guarded and gated at the back. There is a restaurant, and one can stroll or jog along d esplanade. Quite a few food joints and amenities around.

Recommended for those on a budget.

Room tip: Get river view room to escape the street noise. For sleep only bargain, get the air well room.
Date of stay: July 2020
    • Location
    • Cleanliness
    • Service
Thank esquire838
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
operation manager, Other at Hotel Sentral Kuantan, responded to this reviewResponded 23 July 2020

Thank you for your review. We are really grateful. Nevertheless, we will make sure your comments are taken as a priority in improving the quality of services and facilities that we provide more convenience to you in the future. Hope to see you again next time & Have a Nice Day..

Operation Manager

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Reviewed 3 January 2020 via mobile

The room rates are quite cheap and affordable especially if you book through their website. Average in cleanliness. Beds are acceptable but the Pillows are small and not fluffy. Available tv channels are acceptable.

Date of stay: December 2019
Trip type: Travelled with friends
1  Thank Jayfeek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ktn456, Manager at Hotel Sentral Kuantan, responded to this reviewResponded 5 January 2020

Thank you for your review. With this, we will make sure your comments are taken as a priority in improving the quality of services and facilities that we provide in the future. We apologize for the inconvenience caused to you during your stay. Thank you and Have a Good Day..

Operation Manager

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Reviewed 11 December 2019

The room is nice to stay. I have enjoy my time here and the staff in hotel sentral kuantan is friendly. I stayed here 2 times this year. The price is affordable and feel satisfy whenever check in to this hotel. Gudoos to team.

Date of stay: July 2019
Trip type: Travelled as a couple
Thank 60kavitap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ktn456, Manager at Hotel Sentral Kuantan, responded to this reviewResponded 5 January 2020

Thank you for your review. We are really grateful. Nevertheless, we will make sure your comments are taken as a priority in improving the quality of services and facilities that we provide more convenience to you in the future. Hope to see you again next time & Have a Nice Day..


Operation Manager

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Reviewed 8 December 2019 via mobile

The riverside has a few hotels near one another. This hotel has the advantage of fronting the main road but with river view rooms or the cheaper no view rooms (window for ventilation opens to air well).

Its not new but well kept and clean. There are signs if minor refurbishment. Minimal but it keeps the hotel updated.

A few cheap eats around (also 2 art cafes). No shopping centres but the afternoon walk along the river should compensate for it.

They provide an open but guarded car park beside the river behind the hotel. How thoughtful.

Date of stay: December 2019
Trip type: Travelled solo
Thank esquire838
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ktn456, Manager at Hotel Sentral Kuantan, responded to this reviewResponded 12 December 2019

Thank you for your review. We are really grateful. Nevertheless, we will make sure your comments are taken as a priority in improving the quality of services and facilities that we provide more convenience to you in the future. Hope to see you again next time & Have a Nice Day..


Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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