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Vivo Hotel
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Savings alert! 14% below average rates

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Reviews (41)
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All reviewsfood courtfood outletshotel room isconvenient locationshort tripbasic amenitiesreception staffstayed for nightsnoisetelukshoweredcafe
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6 - 11 of 41 reviews
Reviewed 16 January 2017

Good:
1. Convenient location - very near Teluk Cempedak and eateries (there's a food court right behind the hotel and a malay food cafe next to it)
2. Ample car parking space - if you are lucky, right in front of the hotel. Otherwise, the carpark next to the food court is fine.
3. Clean and relatively spacious room with all the amenities.
4. Reasonable price - we got a walk-in rate on Christmas day and stayed for 2 nights
5. Helpful and knowledgeable front desk/reception staff.

Bad:
1. Car park is only free on public holidays and certain time on weekends. The free carpark as advertised is only for 1 hour. Not really a problem for us as we are out most of the day and back to the hotel only at night
2. I can consistently smell ciggie smoke in the room. Like many reviewers pointed out, the hotel doesn't impose the no-smoking policy strictly. I suspect that many guests smoke in their rooms and along the corridor and smoke seeped into guest rooms.
3. Noise level - agree with some reviewers. The room door is useless in blocking noise from outside. Had the misfortune of staying next to a room with very very noisy guests.

Will I stay here again? Probably not. Lots of competitor hotels in Kuantan and it can do better to improve on the cons

  • Stayed: December 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank pinkgiwaffe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2016

The condition of the hotel is very good, The bed is comfy, room is very clean and the location is close to Telok Chempedak and the city. The reception can be a bit sticky of towel replacement, but I am just nickpicking. Overall a recommended stay.

  • Stayed: November 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank VeryAngryBird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2016

The room is small, no space to put luggage at all, not even a carry on luggage. The room door is unable to block the noise from outside (corridor). The toilet is at average standard, hot shower provided by instant water heater. The hotel is equipped with elevator so not a problem for family stay. A budget friendly hotel, good for short stay.

Room Tip: get corner room that might have extra space
  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Chin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2016

This budget hotel is good in terms of its location as behind there's food court available though we didn't visit. The small room is equipped with basic amenities. TV reception is not quite good in the room. The toilet sink was placed on a rough white plaster attached to the wall which not very pleasant to the eyes and it seemed can be easily stained.

Parking is an open, unguarded-kind of parking since it's a common area for shops near there.

  • Stayed: October 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank sugarhunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2016

stayed there with 3 kids for short visit to kuantan. very clean room. friendly and helpful staff. definitely will stay there again. they really deserve the award they framed behind the receptionist counter... 2 thumbs up!

  • Stayed: September 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank syikinrosni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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