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STan3009
Singapore, Singapore

Below average!

2.0 of 5 bubblesReviewed 3 Jan 2021
Perhaps following to my odd 11pm arrival, the check-in service was ok. The room stink with weird smell and the toiletries were subpar for a 3 star hotel.

It was a letdown experience staying here and not a comfy place to put a night or so.
Date of stay: January 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
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Reviews (139)
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4 - 9 of 139 reviews
Reviewed 16 December 2019 via mobile

Short stay for a night. Quite amazed with the room. It's spacious, clean and most of all I like that it's a walking distance to Kuantan City Mall. Not to keen on the breakfast though. Just suffice for my appetite.

Date of stay: December 2019
Trip type: Travelled on business
Thank ffety
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 November 2019 via mobile

1. Good location
2. Very silent
3. Cleanliness satisfactory but not very good. No dustbin in room.
4. Buffet breakfast around average but lots of flies

The best thing is the location. Everything including malls , restaurants nearby.

Date of stay: November 2019
Trip type: Travelled solo
Thank rahulk386
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 August 2019 via mobile

Check in was superfast,front counter officer was really nice,smiling face keep us feel warm when arriving to the hotel.The location was superb with walking distance to nearby shopping complex i.e.Kuantan City Mall,East Coast Mall and Berjaya Mega Mall.

Date of stay: August 2019
Trip type: Travelled solo
Thank Linda J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2019 via mobile

Stayed in Rocana 2 nights I do really enjoyed the room and specially the breakfast. The place is quiet and room is big and the air con is cold enough for the room . Friendly staffs and overall building is clean and fresh . The area is quiet eventhough there is a pub opposite but hardly can hear any noise. Walking towards to the mall is nearby only a 5 mins walk so easy for anyone who loves shopping. Keep up good work to Rocana staffs specially the front desk. Thank you for the big welcoming smile. Will return again

Date of stay: August 2019
Trip type: Travelled with family
1  Thank Pauline C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 May 2019 via mobile

Stayed during fasting month. Very convenient to go terawih! Very near & walking distance for 5 minit. Room is ok cosy. They even offer sahur for muslim. Better than last time i came. Parking is still a problem.

Date of stay: May 2019
Trip type: Travelled on business
2  Thank Timbermad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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