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Jeyen r
Poor & Dirty Common Facilities.
3.0 of 5 bubblesReviewed 4 May 2022
This is private owned apartments, the indoor apartments, room. bathroom is very clean and well taken care. Good job by the owners and caretakers. But the common area such corridors, lift is such bad shape and smelly. The lift in block B is so dirty and can seen dirty stain on the lift and smells. The corridors is not lighted well and late night is pretty creepy as well. The pool is normal and slight greenish. Beach is about 100m walking distance but when we went one of the us got stung by Jelly fish and the resort workers don't even know nearest medical facilities. Once chinese cafe by the beach but kind of pricey. If you would like to go then dont go with high expectations. If the common facilities is been improved then its great place to relax and rejuvenate.
Date of stay: May 2022
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2 - 7 of 150 reviews
Reviewed 3 August 2020

The apartment we stayed in B-4-9 was very clean and relatively well furnished. The complex sits right next to a beach - which is relatively clean, quite big and flat (good for long walks). Complex is safe and secure with sufficient parking (open) spaces. Has a pool and few other facilities (although most were closed on account of the virus)
Only downside - this is around 15 mins drive away from the main Cherating area (no you cant walk from the resort to Cherating - it may appear doable on the map but it is not), also there are no restaurants close to the place so you need to drive out for food / drinks (a beach cafe appears to being constructed on the beach but may take a few months to get ready)

Room tip: Higher floor give better sea view, so look for level 4 or 3
Date of stay: July 2020
    • Location
    • Cleanliness
    • Service
1  Thank Nitesh L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 September 2019 via mobile

Stay here for 3d2n with 2kids ..even it is during merdeka ph,this hotel does not too crowded with guest and surely give us peace of mind to enjoy our vacation.nearby to beach around 100m walking distance.my daugther really love it bcause she can swim at the swimming pool then continue to play at the beach.But a little bit dissapointed bcause they not provided towel in my room,after 2 times request the towel from reception,they only managed to send it to my room around 7pm at night.Pls do some maintenance for the swimming pool bcause there is some broken tiles,it is nearly cut my foot. Average rating from me for cleanliness,need to improve it ok!

Date of stay: August 2019
Trip type: Travelled with family
2  Thank EizaZ2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 September 2019

1. We went with 4 other families. My family had unit B-G-10 (2 bedroom unit).... which was GREAT for my 70-yr old mom who cannot climb too much stairs, and just beside the carpark. The unit is the least private unit, tho. Ppl can look in from the internal road.
2. Sunrise is beautiful. Near the beach (about 100m walk out). The breeze on the evening was uhmayzing!
3. Pool is a lil bit hot in the mornings. Direct hit from the morning sun.
4. Floor needs mopping, but overall clean.
5. Entire unit smells musty. But Thank God no cockroaches. Just mozzies due to location at gorund floor. Recommend to bring your mosquito spray and repellant.
6. There are microwave, pots, induction cooker, fridge, kettle, cutleries, hairdryer, towels, bathroom kits, two TVs, good airconditioning system, many electrical points.
7. Quite far from the main road or amenity store.
8. Will definitely come again!

Room tip: Block B, Level 1 or 2, Last unit
Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Fazlina R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suraya S, Guest Relations Manager at Samsuria Beach Resort & Residence, responded to this reviewResponded 6 September 2019

Dear Fazlina
Many thanks for having stayed at Samsuria Beach Resort and for your review. We take note on your comments and will endeavour to improve on the points your brought up. We look forward to be able to welcome you back soon.
Warm regards
Suraya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2019 via mobile

A bit far from Kuantan town about 30km away. How we nice beach with a small Thai restaurant available from lunch till 9pm. Great for family stays. I booked the two room apartment, they had a kitchen and living room.

Date of stay: August 2019
Trip type: Travelled with family
Thank Suzyngho
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suraya S, Guest Relations Manager at Samsuria Beach Resort & Residence, responded to this reviewResponded 6 September 2019

Dear Suzy
Many thanks for having stayed at Samsuria Beach Resort and for your kind comments. We look forward to be able to welcome you back soon.
Warm regards
Suraya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2019

Booked a 3-room unit, the place was so dirty, smelly and dusty! Seriously, master room was smelly, timber floor was damaged, shower head was not functioning, pillows/blankets with mold, balcony door couldn’t be locked and most of the corners left unclean with dust! No joke that was the most horrible place we ever booked. We didn’t even stay overnight but left the same day considering the unpleasant air quality could be harmful to the kids’ health. Staff didn’t appear friendly neither, had to pay RM100 deposit for TV & AC remote controls. Strongly not recommended to stay especially for the unit we booked Block B #04-05. Do not misled by the photos and positive comments.

Date of stay: July 2019
    • Value
    • Cleanliness
    • Service
2  Thank hybridsilver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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