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“2nd time!” 4 of 5 bubbles
Review of Vistana Kuantan City Centre

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Vistana Kuantan City Centre
Ranked #2 of 44 Hotels in Kuantan
Certificate of Excellence
Kuala Lumpur, Malaysia
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“2nd time!”
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Good customer service, nice hotel, spacious room and clean.
Location is strategic enough to go to the beach area and food places.
Wise choice to be if you in Kuantan. Reasonable price. Good value.
This is our second time here. First time was 2 years ago and they well maintained the place. Keep it up!

Stayed December 2016, travelled with family
Helpful?
Thank SeriYusuf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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140 reviews from our community

Traveller rating
    32
    85
    20
    2
    1
See reviews for
31
23
4
61
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

I would say it is more like a 3 star hotel not a 4 star. The good things about it is the room is very comfortable and clean but lack of amenities like no sewing kit set and no stationeries set at all (at least a paper and pencil with a letterhead on it). The weirdest part is it has no room service. A well known 4 star hotel without a room service like seriously??The swimming facilities seems so basic because the towels are placed at the door just like that and it seems like no one bothers about the swimming attire code. Overall i am satisfied with my stay at the vistana maybe they could pay attention on the little details that i highlighted. Thanks.

Stayed December 2016, travelled with family
Helpful?
1 Thank Shagadillic L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 13 December 2016 via mobile

The bedroom was spacious and very comfortable. I stayed there with my bf for two nights, and I do really enjoy their breakfast buffet! They have Malay, Japanese, Chinese , Western and Indian cuisine on their menu, and the menu change daily! They have lovely cafe just facing the swimming pool, and you can have a cup of coffee for tea time or a bottle of wine at night with your love ones, the scenery is really nice.

However, there's two things that bothers me is that they don't have room service, and there's a lot of families with child staying in this hotel, so I found it's quite noisy sometimes because children were shouting and running around.

Overall, I was pleased with my stay, and definitely will come back again.

Stayed December 2016, travelled as a couple
Helpful?
Thank Ashley N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KL
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 4 December 2016 via mobile

Stayed for 1 night at the hotel in their Deluxe Suite...

The room is very spacious and clean. We had a good price for the room.

Breakfast spread was sufficient with variable of choices.

Will definitely recommend others to stay here..

Stayed October 2016, travelled on business
Helpful?
Thank i_az
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
4 hotel reviews
3 of 5 bubbles Reviewed 16 November 2016 via mobile

More like boutique hotel, not 4 star. Not in centre of attraction area or shopping mall and not really worth the price. Add another rm20-30 you can stay in luxury hotel with a with big shopping mall in a walking distance.

Stayed November 2016, travelled with friends
Helpful?
Thank Syahiran M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vistana Kuantan City Centre

Property: Vistana Kuantan City Centre
Address: Jalan Telok Sisek, Kuantan 25000, Malaysia
Phone Number:
Region: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 44 Hotels in Kuantan
Price range (per night): RM236 - RM308
Hotel Class:4 star — Vistana Kuantan City Centre 4*
Number of rooms: 215
Official Description (provided by the hotel):
This 215-room hotel is located in the vicinity of the city centre and is approximately 25 minutes from Sultan Ahmad Shah Airport. The famous Teluk Cempedak and Royal Pahang Golf Club are a 10-minute drive away, while major shopping centres are within easy reach. Business districts located close to the hotel are Gebeng Industrial Edge, Kuantan Port, Indera Mahkota Industrial Area and Pekan. Kuantan is also famous for its recreational destinations, some of which are Sungai Pandan Waterfall, Cherating Beach and Chine Lake; all located within an hour’s drive away from the hotel. This makes the hotel an ideal location for both business and leisure travellers. ... more   less 
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