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xxxgvip
Gerik, Malaysia

Wedding Dinner

Review of MH Hotel Ipoh
3.0 of 5 bubblesReviewed 28 May 2017via mobile
It was a wedding ceremony held in fifth floor, so I decided to stay a night.
The event hall is spacious but the arrangements need to improve as most of the guests can only see pillars instead LCD show. By the way, I hope that the staffs improve their service too as there are times they're not sure what to do as such mistaken send dishes, some even have black face when we requested for drink.
The food is good. That's all.
Date of stay: May 2017
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MH Ipoh R, Sr at MH Hotel Ipoh, responded to this review
Responded 31 May 2017
Dear Valued Guest,

Thank you for your feedback and we appreciate the support on having your stay with us. We apologise for the unsatisfactory level of services rendered and we're sorry to know that your experience is below average.

Even though Oceanville is the tenant of Mh Hotel, we're still duty bound to ensure that Oceanville does its part in ensuring nothing less than satisfactory services rendered to our guests.

We shall ensure Oceanville receives this invaluable feedback and we hope to serve you again soon

Regards,
Erwin
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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48 - 53 of 171 reviews
Reviewed 20 May 2017 via mobile

i could get more with MYR180++ in other hotels that ive stayed before. Room is not that clean when i checked in. dust could be found on the bed. The funny thing is iron and ironing board is not provided in the room so you have to ask the housekeeping. Aircond was alright. a safety box is so provides. The hotel interior design is so-so. Aeon Kinta Mall and McDonald are near to the hotel.

Date of stay: May 2017
Trip type: Travelled on business
Thank Autumn Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MH Ipoh R, Sr Room Division Executive at MH Hotel Ipoh, responded to this reviewResponded 22 May 2017

Dear Guest,

Thank you very much for taking the time to give your feedback. We are sorry to hear the rooms weren't up to the standard you've come to expect. We will addressed this your concern with our housekeeping team to ensure this won't happen again.

We hope to see you again soon and serve you better

Regards,
Erwin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2017

The MH Hotels Ipoh hotel is located in Jalan Medan Ipoh 1, Ipoh 31400, Malaysia.Nice hotel to stay for 3 days with my colleagues and friends.Good food and varities of breakfast. coffee maker provided but only has teh tarik and kopi o.

Date of stay: January 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Madhavi74
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MH Ipoh R, Sr Room Division Executive at MH Hotel Ipoh, responded to this reviewResponded 18 May 2017

Dear Valued Guest,

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. We aim to provide a unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel.

Regards,
Erwin

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Reviewed 5 May 2017

The room is so so...but kind of pricey when it comes to weekend. the parking not that adequate. Near McD if someone prefer eat out from the hotel. Nice variety breakfast. Amenities are too limited for two person.

Date of stay: March 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank HotelUiTM_Shah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MH Ipoh R, Sr Room Division Executive at MH Hotel Ipoh, responded to this reviewResponded 8 May 2017

Dear Valued Guest,

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

We look forward to be given an opportunity to serve you better

Regards,
Erwin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2017 via mobile

This is my 1st time staying here, I have to say it did not live up to my expectation with the price that I'm paying. The room is very dim with a stench, and the carpet looks old. I did not try the breakfast spread hence no comment on that. The location is very good though.

Date of stay: April 2017
Trip type: Travelled on business
Thank kxinyun
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MH Ipoh R, Sr Room Division Executive at MH Hotel Ipoh, responded to this reviewResponded 3 May 2017

Dear Ms Khor,

Greetings from us at MH Hotel Ipoh...

Thank you very much for your review of your recent stay at our Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

We greatly appreciate your comments about our Carpet that needs updating, Our priority is to be able to offer well-maintained and comfortable atmosphere, as such as we will be implementing upgrades to the property within the next couple of months.

Please reach out to me directly at Erwin@mhhotels.com.my if you would grant us an opportunity to serve you better

It would be such a pleasure to personally welcome you back to our Hotel

Regards,
Erwin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017 via mobile

only 1 small bottle of shower gel provided. not sufficient at all. no face tissue provided. ample parking. breakfast was awesome. coffee maker provided but only has teh tarik and kopi o. food was asian breakfast, spaghetti ,salad, varieties of dessert and pastries as well. oats bread pudding tasted good

Date of stay: April 2017
Trip type: Travelled as a couple
Thank MelissaI360
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MH Ipoh R, Sr Room Division Executive at MH Hotel Ipoh, responded to this reviewResponded 21 April 2017

Dear Ms Melissa,

Greetings from MH Hotel Ipoh…!!!

From The Management of MH Hotel, we want to thank you for the support on having your stay with us at MH Hotel Ipoh


Please accept our sincere apology on the shortcomings during your recent stay with us and we appreciate your time and valuable feedback.


We hope to welcome you back again soon and grant us another opportunity to serve you better


In the meantime I wish you the best in both your personal and business endeavours.

Regards,
Erwin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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