I had the worst experience visiting this hotel. Firstly upon checking in the front desk made us wait a long time to arrange a non smoking room. As we were waiting all the other guests who were checking-in were offered a welcome drink and we were not offered anything. I then questioned the front office if they were practicing double standards. However, no apology was offered. We then faced problems in accessing our room as the cards were faulty. It took another 20 minute to fix it, apparently the batteries were weak. All in all I 'm really disappointed with TripAdvisor for recommending this hotel