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Reviewed 2 weeks ago

A family of 4 kids and spending 2 nights here are comfy and fun. The staffs are well trained especially the cafe staffs and managers. The limestone and misty hills scene are amazing.

I would recommend the resort to invest a bit more on the kiddy pool to have more water rides. It'll sure double the fun. I will definitely spend a few nights here again once the kids pool are upgraded.

Date of stay: January 2021
    • Value
    • Cleanliness
    • Service
Thank Local_traveller790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh, responded to this reviewResponded 1 week ago

We are happy to read that you and your family had enjoyed your stay here. We have shared your compliments and feedback with our team, and we look forward to welcome you back again!

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Reviewed 2 weeks ago via mobile

I’m so pleased to inform that Haven is one the best place we have stayed so far. Such wonderful ambience and hospitality. The surroundings and scenery was fabulous, we really felt mesmerised with the lake view and their infinity pool view. All the places inside it, is worth taking selfies. Believe me, you will come again

Date of stay: January 2021
Trip type: Travelled with family
Thank Cynthiaqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh, responded to this reviewResponded 2 weeks ago

Thank you for your review. We are thrilled to read that you had a superb getaway here at The Haven Ipoh. Have a happy new year and we look forward to welcome you back again!

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Reviewed 2 weeks ago via mobile

Ambience with mountain background and chill breeze was superb, Food was fantastic and fairly priced, Waiter Jeet was friendly and service was excellent. We were welcomed with their chef's mouthwatering pandan cookies. Char kuey teow tasted simply original. The curry in Singapore laksa was so tasty, we just gulped it like drink. The prawn cocktail was fresh with crispful salad. The best of all they serve no MSG. Would definitely come again.
JK.

Date of stay: December 2020
Trip type: Travelled as a couple
Thank JKhebat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh, responded to this reviewResponded 2 weeks ago

Thank you for sharing with us your dining experience here. We are glad you had enjoyed our local and western cuisines. The entire F&B team look forward to welcome you back again!

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Reviewed 2 weeks ago via mobile

We love our stay so much. All the staffs were polite, friendly and helpful. The room was nice ofcourse. And the food (we took the full board package) were so delicious especially the Singapore Laksa! Breakfast was good too.

And waking up to the view,mesmerizing!!

The only complaint was I took the Perakian package where it was promoted with late checkout at 2pm and even I reconfirmed on my check in, but when the day came they said they can only give us until 1pm because of sudden increase in booking. But well, that's ok. Just I feel that you should at least put some T&C maybe so we wont put our hopes high.

But other than that, everything was wonderful. Thank you so much for the great hospitality. My parents even planned to come again for our next short getaway.

Date of stay: December 2020
Trip type: Travelled with family
Thank DyanaMas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh, responded to this reviewResponded 2 weeks ago

Thank you for your review. We are glad you had enjoyed your getaway here. The entire team look forward to welcome you back again!

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Reviewed 3 weeks ago via mobile

Me and my family of 5 stayed here for 1 night on our back to KL from up north. We booked the 3 bedrooms suite with the lake view.

There are many things to like about this resort. Firstly, the suite we stayed in was really impressive! Very spacious, beautifully furnished, good quality appliances, super comfortable beds, fast wifi and last but not least, the amazing view of the lake, limestone hills and the swimming pool. The 3 bedrooms suite includes 3 bathrooms; kitchen with refrigerator, microwave, coffee maker plus complimentary soft drinks, snacks and tea/coffee mixes; living area with dining table, sofa, coffee table and a big screen smart TV with multiple cable channels. There’s another TV in the master bedroom.

The staff were also very friendly and attentive. Starting from the security guard at the entrance gate, to the team at The Cuisines and even the guy who look after the pony, they were all very helpful and made us feel welcome.

The resort has many facilities - a huge swimming pool that caters for both adults and children; jogging track around the lake, fully equipped gym, badminton and basketball courts, ping pong and also a spa. I used the gym and my wife went for the spa treatments and we were both happy with the experience.

We had great time at this resort and will certainly stay here again as a family. Perhaps one area which can be improved is the buffet breakfast. After all the 5 stars services, rooms and facilities, the buffet breakfast turned out to be quite average if compared to other 5 stars hotels.

Date of stay: December 2020
Trip type: Travelled with family
1  Thank Arif_Ibrahim68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh, responded to this reviewResponded 2 weeks ago

We are glad you and your family had enjoyed your stay here at The Haven Ipoh, and had particularly liked our spacious suite, amenities, facilities and staff services. We have shared your review and feedback to our team, and we look forward to welcome you back again!

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