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Reviewed 1 week ago

My first stay at this place, stayed for a night on 3rd Jan 2021 for a full board package. The welcoming was excellent by Suman the security at the main entrance. The serenity welcome us the rest. Muthu an intern from Quest College delivered our luggage while explaining the facilities of the hotel during our way to the room. Great hospitality and smile by him. Food was good, Jeet and the team from Cuisines welcomed us for Dinner and he helped with our last minute request to suprise our friend for her birthday.
The room,cleanliness, amenities and the view from our balcony was beyond our expectations. I enjoyed the hot water jacuzzi and the pool so much
Kudos to all and thank you for an extraordinary memories!

Date of stay: January 2021
Trip type: Travelled with friends
Thank GeetaLaxmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh, responded to this reviewResponded 1 week ago

Thank you for your wonderful review! We are glad you enjoyed our suite, facilities and staff services. It's our joy to be able to serve you well, and the entire team look forward to welcome you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

A family of 4 kids and spending 2 nights here are comfy and fun. The staffs are well trained especially the cafe staffs and managers. The limestone and misty hills scene are amazing.

I would recommend the resort to invest a bit more on the kiddy pool to have more water rides. It'll sure double the fun. I will definitely spend a few nights here again once the kids pool are upgraded.

Date of stay: January 2021
    • Value
    • Cleanliness
    • Service
Thank Local_traveller790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh, responded to this reviewResponded 1 week ago

We are happy to read that you and your family had enjoyed your stay here. We have shared your compliments and feedback with our team, and we look forward to welcome you back again!

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Reviewed 2 weeks ago via mobile

I’m so pleased to inform that Haven is one the best place we have stayed so far. Such wonderful ambience and hospitality. The surroundings and scenery was fabulous, we really felt mesmerised with the lake view and their infinity pool view. All the places inside it, is worth taking selfies. Believe me, you will come again

Date of stay: January 2021
Trip type: Travelled with family
Thank Cynthiaqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh, responded to this reviewResponded 2 weeks ago

Thank you for your review. We are thrilled to read that you had a superb getaway here at The Haven Ipoh. Have a happy new year and we look forward to welcome you back again!

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Reviewed 2 weeks ago via mobile

Ambience with mountain background and chill breeze was superb, Food was fantastic and fairly priced, Waiter Jeet was friendly and service was excellent. We were welcomed with their chef's mouthwatering pandan cookies. Char kuey teow tasted simply original. The curry in Singapore laksa was so tasty, we just gulped it like drink. The prawn cocktail was fresh with crispful salad. The best of all they serve no MSG. Would definitely come again.
JK.

Date of stay: December 2020
Trip type: Travelled as a couple
Thank JKhebat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh, responded to this reviewResponded 2 weeks ago

Thank you for sharing with us your dining experience here. We are glad you had enjoyed our local and western cuisines. The entire F&B team look forward to welcome you back again!

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Reviewed 2 weeks ago via mobile

We love our stay so much. All the staffs were polite, friendly and helpful. The room was nice ofcourse. And the food (we took the full board package) were so delicious especially the Singapore Laksa! Breakfast was good too.

And waking up to the view,mesmerizing!!

The only complaint was I took the Perakian package where it was promoted with late checkout at 2pm and even I reconfirmed on my check in, but when the day came they said they can only give us until 1pm because of sudden increase in booking. But well, that's ok. Just I feel that you should at least put some T&C maybe so we wont put our hopes high.

But other than that, everything was wonderful. Thank you so much for the great hospitality. My parents even planned to come again for our next short getaway.

Date of stay: December 2020
Trip type: Travelled with family
Thank DyanaMas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh, responded to this reviewResponded 2 weeks ago

Thank you for your review. We are glad you had enjoyed your getaway here. The entire team look forward to welcome you back again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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