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6 - 11 of 1,432 reviews
Reviewed 3 weeks ago via mobile

Hi all The Haven teams,
Good everning..
I and my husband was check in at The Haven on 6th February 2021 until 7th February 2021 (ROOM B-16-1). The arrangement was done with Miss Amelya Rosli.Thank you very much Miss Amelya for the great service,arrangment for suprise birthday for my husband and booking as long as we spend the night here. The room was clean,tidy & comfortable with the decoration & candle light dinner decoration very nice,sweet & awesome. The all foods for candle light dinner & breakfast from Crusine teams also fresh, delicious and great. I and my husband so happy stay here & we are will repeat again to stay here & recomend for all our relative family & friends. Again, we want to give compliments and say thanks to Miss Amelya Rosli & all teams The Haven for great services. Thank you very much all.

Sincerly,
Ms Amalina & Mr Umarul

Date of stay: February 2021
Trip type: Travelled as a couple
Thank AmalinaAzman93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh, responded to this reviewResponded 3 weeks ago

Thank you for your review and compliments! We are glad you had a wonderful time here, and had enjoyed the suite and our food. We look forward to welcome you back again.

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Reviewed 16 January 2021 via mobile

Had stayed at The Haven for several times. Excellent resort with consistent superb quality each time I stayed. You probably can't find any resort with such serene nature and yet only minutes away from the city! Clean room and facilities, food is amazing, professional staff, highly recommended... overall beyond 5-stars.

Date of stay: December 2020
Trip type: Travelled solo
Thank chalumeau73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh, responded to this reviewResponded 18 January 2021

Thank you for your review! We are glad to serve you well, and we hope to welcome you back again!

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Reviewed 11 January 2021 via mobile

Really suitable for family holiday. Ge get free upgrade to a big room.
You will surrounded a nature. Get really high & satisfied rest & relax.
Child enjoy their swimming activities.
Nearest to town. Have many choice of restaurant if you are looking for dinner outside of hotel.

Date of stay: January 2021
Trip type: Travelled with family
Thank yantizakaria1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh, responded to this reviewResponded 12 January 2021

Thank you for your review! We are glad you serve you and your family well. We hope to see you again.

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Reviewed 9 January 2021 via mobile

The Haven is a very scenic all-suite resort, conveniently located within minutes drive to the main Ipoh town. It is very family-friendly, has a nice pool, a children’s playroom equipped with a foolsball table, Wii, and board games; and also a well equipped gym and sports facilities.
We were there over the New Year’s Eve weekend. It was very kind of the Haven to upgrade us to 3BR apartments which gave the kids lots of room to play and interact with their cousins.
Special shout out to Senior Reservations Exec. Ms Lai Kuan. She was very prompt in her response when we first enquired about the accommodation and was most helpful to assist us in arranging for our rooms to be on the same floor and also assisted us in dining reservations within the premises. What was most awesome about her was that she went out of her way to courier back my kids’ water bottles which they accidentally left behind at the reception area when we checked out!!
Another person that we were grateful to was Mr Aven from F&B. He promptly set up a private area to host our extended family @Cuisines after he realised there was an internal miscommunication that failed to reflect our booking for New Year’s Eve dinner.
The housekeeping staff that we made contact with during our stay were very friendly and they were very efficient and thorough in their job. This resort definitely impress with their service level and attitude!

Date of stay: December 2020
Trip type: Travelled with family
Thank Chockiechic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh, responded to this reviewResponded 12 January 2021

Thank you for sharing with us your stay experience here. We are glad to serve you well, and we look forward to welcome you and your family back again.

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Reviewed 8 January 2021 via mobile

Nature at its best! You can hear birds chipping throughout the day. Perfect location for a well needed retreat. The swimming pool water is crystal clean, and facilities well maintained. Quite rare for a Malaysian resort. Breakfast variety is good, you can know the food are served fresh from the colour of the eggs, the crispy anchovies and fried peanuts for nasi lemak. The restaurant served local Ipoh chicken rice as well, and I would say is one of the best compared to the one in Old Town. Overall an unexpected stay, and would definately come back again.

Date of stay: December 2020
Trip type: Travelled as a couple
Thank jimy843
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Haven Ipoh, Guest Services / Front Office at The Haven All Suite Resort, Ipoh, responded to this reviewResponded 12 January 2021

Thank you for your review! We are happy to read that you had enjoyed the natural site and our food here. We look forward to welcome you back again.

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