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All reviews walking distance old town thean chun pandan kinta river parking is limited plan b other guests parking space water pressure is basic amenities house keeping front office staff pleasant stay tv kettle shuttle
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Reviewed 10 January 2021

Good location although carpark can be a challenge for SUVs. Security guards and front desk staff are very observant. They informed me of my lit car door lights.
Room is clean but the bathroom can be improved. There were some black mold on the bathroom wall tiles. This can be easily removed using mold & mildew remover.
Overall a good stay.

Date of stay: January 2021
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Solo_Nyonya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cititel Express, Owner at Cititel Express Ipoh, responded to this reviewResponded 18 January 2021

Dear Solo_Nyonya,

Thank you for spending your time to review us. Noted on your review, we will improved our service in future.

Hope that you enjoyed your stay with us! Stay Safe & Take Care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2020 via mobile

Hotel overall experience its good for a night stay overviewing the kinta river. Room is clean (4/5). Service (4/5). Carpark is elevated (3/5). So please drive small car. This hotel is very near to a lot of great foodie areas(5/5).
1. Plan B (100m)
2. Thean Chun Kopitiam (100m)
3. Concubine Lane/instag moments (100m)
4. Nam Heong (300m)

Date of stay: December 2020
Trip type: Travelled as a couple
Thank Relax389450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cititel Express, Owner at Cititel Express Ipoh, responded to this reviewResponded 29 December 2020

Hi Relax,

Thank you for spending your time to review us. Happy to see that you enjoy your stay very much with us.

Hope to see you again in future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2020

Hotel lobby eventho its small but it is clean. 7-Eleven make our life much easier. Extra point for that.

Reception Staff
1. Friendly. As a guest we still can see their smile behind the face mask.
2. Chinese Lady (she speaks very good Malay. We're not sure either she's Malay or Chinese. Maybe Sabahan) & Tall Guy at Reception do an excellent job while checked us in and answering to our Tourist question. Too bad that I forgot to catch their name.
3. Security and Reception staff never failed to greet us.

Room
1. We booked rooms for 3 person. Its comfortable and we love the Padang Ipoh view. Good for our instagram story and photo.
2. Toilet amenities not an issue as a girl we bring our own.
3. After a walked at Ipoh Old Town three of us cant wait to take our bath. The water pressure is awesome!
4. Wifi is good. No buffering issue when we watch online video.

Overall we have a good stayed at Cititel Ipoh.

Date of stay: December 2020
Thank H_yipp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cititel Express, Owner at Cititel Express Ipoh, responded to this reviewResponded 21 December 2020

Dear H_Yipp,

Thank you for spending your time to review us. We really happy that you enjoyed your stay with us so much! Hope that we will see you again if future.

Stay Safe & Take Care!

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Reviewed 18 July 2020

Superior triple room comes with 1 queen bed and 1 single bed are give an affordable price especially for family with kids. For overall, my family are happy with our trip in Cititel Express Ipoh and will come visit again

Date of stay: July 2020
Trip type: Travelled with family
Thank adllysa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cititel Express, Owner at Cititel Express Ipoh, responded to this reviewResponded 5 October 2020

Dear Adllysa,

Thank you for spending your time to review us. Happy to hear that you are satisfied with our service. Hope to see you again in the future . 

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2020

We had a very pleasant stay. The staff, from the reception to the housekeeping to the security were friendly and helpful. Room was clean and comfortable. Good location as it is near to almost all places of interest.
Very good value.

Date of stay: July 2020
Trip type: Travelled with family
Thank yuelail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cititel Express, Owner at Cititel Express Ipoh, responded to this reviewResponded 5 October 2020

Dear Yuelail,

Thank you for spending your time to review us. Happy to hear that you are satisfied with our service. Hope to see you again in the future . 

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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