The infrastructure is very worn out, and generally feels very shabby (especially the corridors, windows, etc. Beds definitely hurt, and wifi barely works. It's not awful and *just* not fully unpleasant, but definitely the utmost basic, devoid of any charm, and not very clean nor maintained at al.

Staff is very nice, but that's not enough...There are much better options in a similar price range.

Room: Was very spacious, we book a suite with Queen Bed. Plenty of windows. All the facilities in the room and bathroom are basically functioning even though it is an old hotel. Aircond is good. Just need more lights to brighten the area.

Parking: limited parking but we manage to secure 1 slot. after that, we roam around ipoh with Grab. so no need to worry about losing our parking at night.

Food: Decent breakfast with local and western option. Complimentary of satay and also snack, drinks in our room.

Check in: Was pleasant. we came 1 hour early and request for early check in. staff was so attentive. tq for let us check in early. the weather was so hot that day.

We stayed in regal suite - the room is spacious and my son roam around. The room too dark, too many lights to switch on. The sofa bed (from mgmt pics) please change it already, it’s squeaking and has a deep dent already. The bathroom bidet is leaking! We have a toddler, and very slip-prone.

And lastly, we paid a parking fine to the government because we are told to park outside by your guards as your parking space is full but you should have told us to how to properly proceed. We are first-time stupid tourist, you should have informed us when we parked outside.

Pros - water, free drinks and snack we dont like, locks, just nice noise from surrounding, room service.