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RM 373
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Reviewed 24 September 2023

Hotel located in central Georgetown. Walking distance to many places.
Hotel staff are superb and service is good. Nice decor that reflects heritage vibe of Georgetown. Welcome drink, free afternoon tea and good ambience makes it all an enjoyable stay. Highly recommended.

Date of stay: September 2023
Trip type: Travelled as a couple
Thank Sqsq01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Areca Hotel, General Manager at Areca Hotel Penang, responded to this reviewResponded 29 September 2023

Dear Sqsq01,


We're glad you enjoyed your stay with us, and we appreciate your kind comments. We hope to have the pleasure of welcoming you back in the future!

Best Regards,

Wah Eng Hong
General Manager

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Reviewed 20 September 2023

Very friendly and helpful staff. Smiles are always available. Free tea time a good bonus. Great bubur chacha. Located just behind Penang Rd. I enjoyed my 2 days here decompressing. I’d come here again.

Date of stay: September 2023
Trip type: Travelled on business
Thank Lagusaya2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Areca Hotel, General Manager at Areca Hotel Penang, responded to this reviewResponded 22 September 2023

Dear Lagusaya2,

Thank you for sharing your positive experience with us! We're delighted to hear that you found our staff to be friendly and always ready with a smile. It's great to know that you enjoyed our complimentary tea time and the delicious bubur chacha.

We look forward to welcoming you back for another enjoyable visit.

Best Regards,

Wah Eng Hong
General Manager

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Reviewed 19 September 2023

The hotel has nice traditional decor and very good service. The staff at the night shift reception counter is exceptionally helpful and friendly. Overall a very good experience. I will come back again.

Date of stay: September 2023
Trip type: Travelled as a couple
Thank Johnny_030796
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Areca Hotel, General Manager at Areca Hotel Penang, responded to this reviewResponded 22 September 2023

Dear Johnny_030796,

We appreciate your kind words about our hotel's decor and the excellent service you received during your stay. It's fantastic to hear that our night shift reception staff went above and beyond to assist you. Your positive feedback motivates us to continue delivering exceptional service.

We look forward to welcoming you back in the future.

Best Regards,

Wah Eng Hong
General Manager

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Reviewed 16 September 2023

We had a very great stay in this hotel. The room and lobby was impressive with
a cleancut Penekan design. clean and spacious room, friendly staff, convenient location, all these gave us a pleasent stay. One minus point is that it is noisy sometjmes, given that the hotel is opposite an event threatre hall. We stayed 3 nights overall. On last night in the hotel, there was a wedding held in the event place opposite the hotel. From late evening all the way to midnight, the strong bass beats from disco muskc can be heard all the way in our room. Our room is facing the street... if you go out travel and only sleep later, this should not affect u. Or if u choose the inner rooms instead of the outside rooms facing the street, should not get affected much.

but all in all, this hotel is quite impressive. Would still come back. The breakfast is delicious as well btw.

Date of stay: September 2023
Trip type: Travelled with family
Thank Li Yu C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Areca Hotel, General Manager at Areca Hotel Penang, responded to this reviewResponded 22 September 2023

Dear 972liyuc,

Thank you for your wonderful feedback! We're delighted to hear that you had a great stay with us and that you enjoyed the clean and spacious rooms, our friendly staff, and our convenient location.

We appreciate your understanding regarding the noise issue, especially during events at the theater hall opposite the hotel. Your suggestions about room selection are valuable for future guests to consider.

We're thrilled that you found our breakfast delicious, and we look forward to welcoming you back on your next visit.


Best Regards,

Wah Eng Hong
General Manager

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Reviewed 15 September 2023

Very Nice and helpfull staff. Rooms were clean and the shower was good. Don’t reserve breakfast within your booking! The only thing you will get is bread with jam or cereals. You have to buy all the other things. We wanted to cancel our breakfast for other days and get our money back but this was not possible because we booked our breakfast online…

Date of stay: September 2023
Trip type: Travelled as a couple
Thank F601MXanniek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Areca Hotel, General Manager at Areca Hotel Penang, responded to this reviewResponded 22 September 2023

Dear F601MXanniek,

Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your kind words about our staff and the cleanliness of our rooms. It's always our goal to ensure that our guests have a pleasant stay.

We're sorry to hear that your experience with our breakfast service did not meet your expectations. We do receive positive reviews for our breakfast regularly, so we're a bit puzzled as to why your experience differed. We apologize for any inconvenience you may have faced.

Thank you once again for your feedback, and we hope you consider staying with us again in the future.

Best Regards,

Wah Eng Hong
General Manager

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