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nycchick01
New York City, New York

Lovely hotel

5.0 of 5 bubblesReviewed 22 Jul 2024
Went with my 9 year old kid. They had a kids room but he was too old for the toys in there. Absolutely lovely hotel and staff. They were all so sincerely kind, especially the front desk and the breakfast/ tea staff. Complimentary Tea is ice cream and 2 cakes (on of which is usually a kueh) and one type of fruit. Location felt very safe. Rooms super clean albeit a touch on the dark side. Mosque calls to prayer did not bother us as we are deep sleepers.
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Areca Hotel, General Manager at Areca Hotel Penang, responded to this review
Responded 22 Jul 2024
Dear nycchicj01,

Thank you for taking the time to share your feedback. We're delighted to hear that you and your child enjoyed your stay with us and found our staff to be sincerely kind and helpful. It's wonderful to know that you appreciated the cleanliness of our rooms, the complimentary tea, and the overall safety of our location.

We hope to welcome you back in the near future.

Best Regards,

Wah Eng Hong
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveller rating
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Reviewed 9 July 2024 via mobile

Areca was a lovely hotel with lots of character. We stayed in the Heritage room it was tasteful decorated and suited our needs. The location of the hotel was great within walking distance for attractions like clan jetties, street art and food hawkers centres, or you can use CAT buses (free). For attractions further afield it’s easy to hop on the local buses or get a Grab cab.
Staff were always pleasant and helpful.
Thank you for a lovely stay 😀

Room tip: Bus stops just around the corner or main terminal 10 mins away. Plenty of good places to eat near by.
Date of stay: July 2024
Trip type: Travelled as a couple
2  Thank Ochilview
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Areca Hotel, General Manager at Areca Hotel Penang, responded to this reviewResponded 11 July 2024

Dear Ochilview,

Thank you for your kind words and for choosing Areca for your stay! We’re delighted to hear that you enjoyed the character of our hotel and found the Heritage room to be tastefully decorated and well-suited to your needs. It’s great to know that our central location made it easy for you to explore the nearby attractions and enjoy the local culture.

Our staff will be pleased to hear your positive feedback. We hope to welcome you back for another wonderful stay soon!

Best Regards,

Wah Eng Hong
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2024

Areca Hotel was delightful and full of character, so much nicer than a high rise hotel. The staff were so friendly and welcoming, not only with a welcome cold drink, but an invitation to enjoy afternoon tea each afternoon of our stay. The room was small but adequate and freshened daily, including clean towels etc. The location was great and we could walk to the main sights and several good restaurants, although as it was so hot we did make use of the free shuttle bus around the town. Altogether a very enjoyable stay in George Town.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Scenic47058386846
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Areca Hotel, General Manager at Areca Hotel Penang, responded to this reviewResponded 10 June 2024

Dear Scenic47058386846,

Thank you for your kind words and for taking the time to share your experience at Areca Hotel. We’re delighted to hear that you enjoyed the character of our hotel, the hospitality of our staff, and the convenience of our location. It was our pleasure to have you stay with us, and we hope to welcome you back to George Town soon!

Best Regards,

Wah Eng Hong
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2024

Great location with easy access to CAT bus stop, popular eating places, shopping areas. Professional and friendly staff. Spacious and clean rooms. Love the afternoon tea. Hotel provides complimentary ear plugs and cold water at the lobby.

Date of stay: May 2024
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank Paradise826550
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Areca Hotel, General Manager at Areca Hotel Penang, responded to this reviewResponded 5 June 2024

Dear Paradise826550,

Thank you for your kind feedback! We're delighted you enjoyed our location, amenities, and service. We look forward to welcoming you back soon.

Best Regards,

Wah Eng Hog
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2024 via mobile

Great hotel in a central location of Penang. Traditional style and beautifully renovated building. Our room was huge with tea, coffee and water. Breakfast was good and the staff were wonderful. They arranged trips for us which were good and reasonably priced. We will definitely stay here next time we visit Penang

Room tip: Use their trips, they were great. Laundry was really cheap and fast.
Date of stay: March 2024
Trip type: Travelled as a couple
1  Thank SheldonB14
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Areca Hotel, General Manager at Areca Hotel Penang, responded to this reviewResponded 6 May 2024

Dear SheldonB14,

We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Penang!

Best Regards,

Wah Eng Hong
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2024

Location was excellent, Concierge service was friendly and housekeeping responded quickly to requests for extra pillows and towels. The room was spacious and beds comfortable. . Many attractions and delicious food options are within walking distance. Will stay again.

Room tip: Some steps leading to the bathroom so check first if you have mobility issues.
Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Coastal171749
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Areca Hotel, General Manager at Areca Hotel Penang, responded to this reviewResponded 23 April 2024

Dear Coastal1771749,

We're thrilled to hear that you enjoyed our prime location and found team member to be friendly and accommodating. We're glad you enjoyed your stay and look forward to welcoming you back soon!

Best Regards,

Wah Eng Hong
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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