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Reviewed 20 May 2019

Tune Penang's staff continue to surpass my expectations. Front desk staff are efficient, friendly and try to be as accommodating as possible, to guest requests.

The staff at this hotel is the reason why I return to Tune Penang. And it's location is great too.

Accommodation is functional, basic and showing signs of age. Beds could be better BUT to be greeted and served by happy people means more to me than a five star hotel room.

Security and cleaning staff have to deal with some very silly hotel guests and they do so with dignity.

A special shout out to Permuswan, Lin and Siti from weary world travellers. You all rock! Thank You!

Date of stay: May 2019
Trip type: Travelled with friends
Thank lyndy23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MuhammadAuzaeM, Manager at Tune Hotel George Town Penang, responded to this reviewResponded 22 May 2019

Dear Lyndy23,

Warmest greetings from Tune Hotel Georgetown Penang!

Thank you for the full star rating and kind feedback given. We truly appreciated your continues support to stay with us during your Penang visit. Rest assure, the recognition given to the respective staffs for their dedication to provide the friendly and welcoming services. Your constructive help to motivate us to extend the memorable experiences to our value guest. Thank you again and take care back there, see you soon.

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Reviewed 14 May 2019

I booked for 3d 2n stay at this hotel, i went for a standard room with double bed but no window. The room was so noisy as a cant even sleep on my 1st night. I can hear the sound of the door banging from outside my room non stop for the whole night. I had to checked out early as i dont want my 2nd night to be disturb again. Anyway, the room was fine. Everything are working fine and working very well. Not to mention, the staff Ms Nurazlin the reception, so friendly and very helpful. Greet very well upon checkin and smile all the time. Upon checkout, i was handled by an Indian guy. Not sure what his name was, but he was very polite and wished me as well. Very good job for the staff especially at the front counter.

Date of stay: May 2019
Trip type: Travelled solo
Thank Shahrillrahim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MuhammadAuzaeM, Manager at Tune Hotel George Town Penang, responded to this reviewResponded 22 May 2019

Dear Shahrullrahim,

Warmest greetings from Tune Hotel Georgetown Penang!

We are sorry for the inconvenience due to next door guest noise that disturbed your sleep. We do provide the ear buds upon request with front office team or you may request the corner room instead. In other note, we pleased to know you has been served by excellent front office team upon check and check out time. Rest assure, the recognition given to the respective staff for their dedication and hard work. We hope it will not stop you to choose us during your future trip to Penang. Take care and and see you again soon.

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Reviewed 13 May 2019 via mobile

I have several times stayed at this hotel during my mom visit for medical purpose. The room was clean including amenities, although the space is like others tunes hotel small room,but compare to the price its worthy. Not to far from Giant supermarket in Burmah street which you can buy ready to eat food or vegetable. Chowrasta market is also near from the hotel.

Date of stay: October 2018
Trip type: Travelled with family
Thank dcherawati
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MuhammadAuzaeM, Manager at Tune Hotel George Town Penang, responded to this reviewResponded 22 May 2019

Dear Dcherawati,

Warmest greetings from Tune Hotel Georgetown Penang!

Thank you for the kind star rating and the feedback given. We appreciated you loyal support and pleased to know you had a good stays with us. We wish your mom speedy recovery for her medical treatment. We look forward to welcome you with friendly and welcoming services again in the near future.

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Reviewed 12 May 2019 via mobile

The location is good, near the street art georgetown. We just walked to there and back to hotel with GRB
The service is good , there is 7eleven on the ground level so it easier for me to buy some snack for kids.
The minus point only small space, if you have big luggage think again. We only bring 2 cabin luggages and it kinda difficult to walk.

Date of stay: May 2019
Trip type: Travelled with family
Thank Santlisa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MuhammadAuzaeM, Manager at Tune Hotel George Town Penang, responded to this reviewResponded 22 May 2019

Dear Santlisa,

Warmest greetings from Tune Hotel Georgetown Penang!

Thank you for the rating and feedback given. We pleased to know your stay turned into positive experiences. The room size made to be size efficient for us to offer you the competitive rates. We hope to be able to serve you better in the future. Take care back there and see you soon.

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Reviewed 9 May 2019 via mobile

For starters, this is a no frills hotel. I booked for 4 nights without really looking into the actual location, whether or not if it was strategic. To my surprise, it was one of the most strategically located hotels in Penang, if not the most. If you're the one who is not too particular with hotel room facilities, then I would recommend this hotel. After all, we only rest our tired bodies more than anything else. It does not mean there's nothing in the room. Basic items like towel, hair shampoo, soap and hair dryer are provided with a ceiling fan and room air-conditioned. A safe is also provided. WIFI in room and lobby connection is strong and fast.

When you feel hungry or feel the urge to try local food, you can just walk to the many eateries situated in the vicinity of the hotel. In fact, there is a 24 hour convenience store on the ground floor of the hotel.

Legs and body tired after a whole day of walking? No worries, there is a massage centre just a stone's throw away to soothe your feet and body.

Pros: Strategically located right in the city. Hot rain shower, free and fast WIFI in room and lobby

Cons: Basic room facilities. No coffee maker, no mug (free bottled mineral water is provided) and wardrobe.

Date of stay: May 2019
Trip type: Travelled solo
Thank bentaraman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MuhammadAuzaeM, Manager at Tune Hotel George Town Penang, responded to this reviewResponded 22 May 2019

Dear Bentaraman,

Warmest greetings from Tune Hotel Georgetown Penang!

Thank you for the feedback given about our hotel and it's much appreciated. We are pleased to know you has made a correct choice during your Penang visit. The strategic location in the heart of Georgetown city give you advantage to explore the famous foods and attraction places within the vicinity areas. We provide basic facilities and amenities for our guest needs. We hope you enjoyed your stay with us and look forward to welcome you again in the near future. Take a good care back there and see you soon.

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