We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Dustin H

Best Hotel Experience

5.0 of 5 bubblesReviewed 5 Sept 2024
The room was spacious, the bed was very comfortable, and the infinity pool view was amazing. The receptionist was very friendly and helpful.

The hotel is located near the shopping mall and also to various local food, all within walking distances. I would come back again to stay.
Date of stay: August 2024
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Assistant Hotel Manager, General Manager at The Granite Luxury Hotel Penang, responded to this review
Responded 27 Sept 2024
Dear Navigate67494454173,

Thank you for choosing to stay with us as your preferred accommodation.

We are so thrilled to receive your generous review score. Your generous review has been shared among the entire team. We always go beyond the extra-mile to ensure our guests have a remarkable stay experience.

Again, thank you for choosing us and it’s been a great experience to serve you as our special guest. See you again and we look forward to having you around us like before.

Your family from Grantz
Jovan Gan, Asst Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
Deluxe Room / Club Deluxe Room
RM 510
Fully refundable
  • Trip.com
    RM 510
  • Vio.com
    RM 473
  • Hotels.com
    RM 510
0.1 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
RM 318
Fully refundable
  • Trip.com
    RM 254
  • Agoda.com
    RM 229
  • Hotels.com
    RM 243
0.5 km from The Granite Luxury Hotel Penang
Free Wifi
Restaurant
RM 1,189
  • Agoda.com
    RM 1,151
  • Algotels
  • StayForLong
1.3 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
RM 359
Fully refundable
  • Trip.com
    RM 369
  • Vio.com
    RM 318
  • Hotels.com
    RM 338
0.4 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
Urban Twin A
RM 314
  • Trip.com
    RM 282
  • Vio.com
    RM 249
  • Hotels.com
    RM 276
0.0 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
RM 250
  • Trip.com
    RM 227
  • Agoda.com
    RM 172
  • Priceline
    RM 231
0.8 km from The Granite Luxury Hotel Penang
Free Wifi
Restaurant
RM 467
  • Trip.com
    RM 417
  • Vio.com
    RM 395
  • Hotels.com
    RM 440
3.3 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
RM 356
Fully refundable
No prepayment needed
  • travelup.com
    RM 297
  • KLOOK
    RM 230
  • Trip.com
    RM 239
2.4 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
RM 207
  • Trip.com
    RM 140
  • Hotel website
    RM 207
  • Hotels.com
    RM 207
1.2 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
Exterior
RM 216
  • Trip.com
    RM 218
  • Official Site
    RM 180
  • Hotels.com
    RM 186
1.0 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
View more hotels in George Town
Reviews (285)
Filter reviews
285 results
Traveller rating
213
51
11
5
5
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
213
51
11
5
5
Show reviews that mention
All reviews sofa bed splendor suite summit hotel car park area swimming pool reception team pool staff highly recommend this hotel rooftop bar thoroughly enjoyed my stay front office manager hotel service spacious room long stay sound insulation the main bus station prangin mall
Selected filters
Filter
Updating list...
29 - 34 of 285 reviews
Reviewed 2 September 2024

Ali make the best cocktail, Long Island and Singapore sling is to die for,.Tree bar has the best hospitality, tiptop customer service. Would recommend my friend and family to come over in the future. Tree bar has a very relax environment. 👍🏻👍🏻👍🏻

Date of stay: September 2024
Trip type: Travelled as a couple
Thank Tait K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Assistant Hotel Manager, General Manager at The Granite Luxury Hotel Penang, responded to this reviewResponded 6 September 2024

Dear Taitkheng95,

Thank you for choosing to stay with us as your preferred accommodation.

We are so thrilled to receive your generous review score. We always go beyond the extra-mile to ensure our guests have a remarkable stay experience.

See you again and we look forward to having you around us like before.

Your family from Grantz
Jovan Gan, Asst Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2024

very good service starting from how to park my car, receptionist counter is very friendly, the swimming pool guy (najmi) also friendly, the uncle who drive the shuttle van very helpful. highly recommended this hotel for family vacation due to in the middle of town. vedy easy access yo everywhere. i give 10 ⭐️ to this hotel 👍🏻

Date of stay: August 2024
Trip type: Travelled with family
Thank amad p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Assistant Hotel Manager, General Manager at The Granite Luxury Hotel Penang, responded to this reviewResponded 6 September 2024

Dear amad p,

Thank you for choosing us as your preferred accommodation. And thank you for taking the time to share your experience regarding your recent stay.

All of us including Najmi, are so happy to receive your generous review score. We are thrilled to be part of your vacation in Penang. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. We are all delighted to hear you had a wonderful experience with us.

Again, thank you for staying with us. We are looking forward to welcome you back in the near future.

Your family from Grantz
Jovan Gan, Asst Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2024

Situated conveniently near a bus hub and a hawker food area behind the hotel.
Well maintained infinity pool on the 14th floor.. An experience to look down through the glass floor to the bottom
WiFi not strong in the room so staff added a modem. Staff quickly answered any queries.

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stay53999880896
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Assistant Hotel Manager, General Manager at The Granite Luxury Hotel Penang, responded to this reviewResponded 6 September 2024

Dear Stay53999880896,

Thank you for choosing us as your preferred accommodation. And thank you for taking the time to share your experience regarding your recent stay.

We were all delighted to read about how you were amazed by our strategic location and Award-Winning Highest Acrylic Bottom Swimming Pool. We have also taken note of your feedback regarding to the Wifi. Everyone on the team is extremely happy that we are part of your vacation memories in Penang.

Again, thank you for staying with us. All of us are looking forward to welcome you back in the near future.

Your family from Grantz
Jovan Gan, Asst Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2024 via mobile

I managed to lock in a deal for 2 nights on one unit two bedroom suite. Never heard of this hotel before therefore I did not hv very high expectations. I must say It is worth more than what I paid.

But I learned new things. Since space is something this hotel don’t have, they have installed an awesome automated parking system. Solve my problem of looking for my car and also looking for parking. I just slot the car in and everything is handled well.

The suite that i booked are all so 5star standard. Amenities in the bathroom is more than what other five star is giving now. They have a fridge, microwave, coffee machine and a gift basket. Water dispenser is just at the alley of each floor. Very comfortable . Except the lift air wave is a bit noisy.

Swimming pool was nice but the water is salty. I just joke that this might be their Sal let water pool. I ask discover that one portion of the swimming pool is having transparent glass that look down to the ground floor. Scary☺️

Location is also ideal for th pose who drive.

I will recommend you stay in this hotel whenever possible. I will be back.

Room tip: Avoid all weekends and holidays.
Date of stay: August 2024
Trip type: Travelled with family
Thank peggyang868
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Assistant Hotel Manager, General Manager at The Granite Luxury Hotel Penang, responded to this reviewResponded 30 August 2024

Dear Peggy Ang,

Thank you for choosing The Granite Luxury Hotel as your preferred accommodation.

We are extremely grateful for your gracious review on your recent stay. And we appreciate you for taking your time to share it with us. "A surprise deal". Your kind review fuels our passion to continue to strive to deliver the best service on creating a lasting impression for all our valued guests. And for this, The Grantz Family thank you for the positive moral boost.

It’s been a great experience to serve you as our special guest. See you again and we look forward to having you around us like before.

Your family from Grantz
Jovan Gan, Asst Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2024

The hotel is amazing. Everything is clean and the staff at the reception is very polite. We loved staying with the hotel and definitely would visit again. In the pool area you have a beautiful view and an infinity pool which is so great! The staff, especially Najmi is very nice and attentive. You can reach everything by foot and 2 malls are just about 4 minutes away.

Date of stay: August 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jennymA3302EO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Assistant Hotel Manager, General Manager at The Granite Luxury Hotel Penang, responded to this reviewResponded 30 August 2024

Dear Jenny M,

Thank you for choosing The Granite Luxury Hotel as your preferred accommodation.

We are extremely grateful for your gracious review on your recent stay. Your generous review has been shared among the entire team including Najmi. Your kind review fuels our passion to continue to strive to deliver the best service on creating a lasting impression for all our valued guests. And for this, The Grantz Family thank you for the positive moral boost.

It’s been a great experience to serve you as our special guest. See you again and we look forward to having you around us like before.

Your family from Grantz
Jovan Gan, Asst Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews