Name: The Granite Luxury Hotel 🫶
Item: The Granite Luxury Hotel Penang
Rating: 5
Author: Jet03499114204

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All reviews sofa bed splendor suite summit hotel car park area swimming pool reception team pool staff highly recommend this hotel rooftop bar thoroughly enjoyed my stay front office manager hotel service spacious room long stay sound insulation the main bus station prangin mall

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71lilian

Singapore, Singapore

2637

Reviewed 9 September 2024

A pleasant experience

I would like to commend the staff of the granite luxury hotel. They were always professional in their interactions with us. We are a group of 4 and my elderly mum and her sisters were so pleased with their service that they reminded me again and again to leave a great review for the granite staff. So here I am leaving this review and even though we have not checked out yet, I felt I needed to write this review. Of course house keeping was just as meticulous in their cleaning and the rooms were comfortable and spacious. The only thing I was a bit disappointed was the Wi-Fi connectivity. There was an issue with the network during our stay and the Wi-Fi was unstable. Other than that, we had a most pleasant stay at the hotel. If we were to return to Penang again we would most likely return to the granite. Well done guys.

Date of stay: September 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear 71lilian,

Thank you for choosing The Granite Luxury Hotel as your preferred accommodation.

We are so happy to receive your generous review score. We are thrilled to be part of your vacation in Penang. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. We have taken note of your feedback. We apologies for the inconvenient cause.

Again, thank you for staying with us. All of us are looking forward to welcome you back in the near future.

Your family from Grantz
Jovan Gan, Asst Hotel Manager

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Dustin H

1

Reviewed 6 September 2024

Best Hotel Experience

The room was spacious, the bed was very comfortable, and the infinity pool view was amazing. The receptionist was very friendly and helpful.

The hotel is located near the shopping mall and also to various local food, all within walking distances. I would come back again to stay.

Date of stay: August 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Navigate67494454173,

Thank you for choosing to stay with us as your preferred accommodation.

We are so thrilled to receive your generous review score. Your generous review has been shared among the entire team. We always go beyond the extra-mile to ensure our guests have a remarkable stay experience.

Again, thank you for choosing us and it’s been a great experience to serve you as our special guest. See you again and we look forward to having you around us like before.

Your family from Grantz
Jovan Gan, Asst Hotel Manager

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Tait K

Penang Island, Malaysia

3

Reviewed 2 September 2024

Bes cocktail

Ali make the best cocktail, Long Island and Singapore sling is to die for,.Tree bar has the best hospitality, tiptop customer service. Would recommend my friend and family to come over in the future. Tree bar has a very relax environment. 👍🏻👍🏻👍🏻

Date of stay: September 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Taitkheng95,

Thank you for choosing to stay with us as your preferred accommodation.

We are so thrilled to receive your generous review score. We always go beyond the extra-mile to ensure our guests have a remarkable stay experience.

See you again and we look forward to having you around us like before.

Your family from Grantz
Jovan Gan, Asst Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

amad p

1

Reviewed 30 August 2024

hotel experience

very good service starting from how to park my car, receptionist counter is very friendly, the swimming pool guy (najmi) also friendly, the uncle who drive the shuttle van very helpful. highly recommended this hotel for family vacation due to in the middle of town. vedy easy access yo everywhere. i give 10 ⭐️ to this hotel 👍🏻

Date of stay: August 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear amad p,

Thank you for choosing us as your preferred accommodation. And thank you for taking the time to share your experience regarding your recent stay.

All of us including Najmi, are so happy to receive your generous review score. We are thrilled to be part of your vacation in Penang. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. We are all delighted to hear you had a wonderful experience with us.

Again, thank you for staying with us. We are looking forward to welcome you back in the near future.

Your family from Grantz
Jovan Gan, Asst Hotel Manager

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Stay53999880896

1

Reviewed 30 August 2024

Meets high standards

Situated conveniently near a bus hub and a hawker food area behind the hotel.
Well maintained infinity pool on the 14th floor.. An experience to look down through the glass floor to the bottom
WiFi not strong in the room so staff added a modem. Staff quickly answered any queries.

Date of stay: August 2024

Ask Stay53999880896 about The Granite Luxury Hotel Penang

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Stay53999880896,

Thank you for choosing us as your preferred accommodation. And thank you for taking the time to share your experience regarding your recent stay.

We were all delighted to read about how you were amazed by our strategic location and Award-Winning Highest Acrylic Bottom Swimming Pool. We have also taken note of your feedback regarding to the Wifi. Everyone on the team is extremely happy that we are part of your vacation memories in Penang.

Again, thank you for staying with us. All of us are looking forward to welcome you back in the near future.

Your family from Grantz
Jovan Gan, Asst Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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