It is a great hotel with modern facilities and a good location, with some nice restaurants nearby. However, the aspect that I would like to highlight is the attention from the staff. I sprained my ankle the night before arriving and had to walk with crutches. The staff's attention was incredible. They were very kind to me, allowed us to check out later, and even gave us some fruits as gesture of their concern of my injury. I really appreciate their warmth. Thank you!
Dear Sam,
Thank you for choosing The Granite Luxury Hotel as your preferred accommodation, and for sharing your kind review.
It is with utmost pleasure to thank you for letting us know what a wonderful experience you had with us during your stay. We very much appreciate your acknowledgment of the service and hospitality provided by the ladies and gentlemen in The Grantz Family. We continuously strive to exceed our guests' expectations by providing the best service to make every experience an enjoyable one.
Many thanks for choosing us and it’s been a great experience to serve you as our special guest. See you again and we look forward to having you around us like before.
Your family from Grantz
Jovan Gan, Asst Hotel Manager
Their room is sooo comfortable & cleaned well! and also they are so helpful & accomodating too! looking forward for another stay at the granite some other time! Please do give them a visit if you come to penang, you wont regret it. Loved ittttt!
Dear veren t,
Thank you for choosing The Granite Luxury Hotel as your preferred accommodation.
We are extremely grateful for your gracious review on your recent stay. And we appreciate you for taking your time to share it with us. "10 out of 10!". Your kind review fuels our passion to continue to strive to deliver the best service on creating a lasting impression for all our valued guests. And for this, The Grantz Family thank you for the positive moral boost.
It’s been a great experience to serve you as our special guest. See you again and we look forward to having you around us like before.
Your family from Grantz
Jovan Gan, Asst Hotel Manager
There's no doubt to stay at this hotel. The location is convenient. Behind the hotel is an eating place. Quite nice to chill out with a live band performance. Opposite is Komtar. Nearby has a convenient store. Walking distance to Michelin Guide Restaurant 2024, Richard Rivalee Nyonya Cuisine. My bf n I walked from Gurney Paragon Penang to the hotel 😆. We took some photos when otw back to the hotel. I'm sure we'll stay at this hotel on next visit.
Dear Jet03499114204,
Thank you for choosing The Granite Luxury Hotel as your preferred accommodation.
We are so thrilled to receive your generous review score. Your generous review has been shared among the entire team. Everyone is so happy to have received your compliments. Yes! Our hotel is located in the heart of Georgetown and it is within walking distance to popular attractions and Penang delicacies.
See you again and we look forward to having you around us like before.
Your family from Grantz
Jovan Gan, Asst Hotel Manager
I would like to commend the staff of the granite luxury hotel. They were always professional in their interactions with us. We are a group of 4 and my elderly mum and her sisters were so pleased with their service that they reminded me again and again to leave a great review for the granite staff. So here I am leaving this review and even though we have not checked out yet, I felt I needed to write this review. Of course house keeping was just as meticulous in their cleaning and the rooms were comfortable and spacious. The only thing I was a bit disappointed was the Wi-Fi connectivity. There was an issue with the network during our stay and the Wi-Fi was unstable. Other than that, we had a most pleasant stay at the hotel. If we were to return to Penang again we would most likely return to the granite. Well done guys.
Dear 71lilian,
Thank you for choosing The Granite Luxury Hotel as your preferred accommodation.
We are so happy to receive your generous review score. We are thrilled to be part of your vacation in Penang. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. We have taken note of your feedback. We apologies for the inconvenient cause.
Again, thank you for staying with us. All of us are looking forward to welcome you back in the near future.
Your family from Grantz
Jovan Gan, Asst Hotel Manager
The room was spacious, the bed was very comfortable, and the infinity pool view was amazing. The receptionist was very friendly and helpful.
The hotel is located near the shopping mall and also to various local food, all within walking distances. I would come back again to stay.
Dear Navigate67494454173,
Thank you for choosing to stay with us as your preferred accommodation.
We are so thrilled to receive your generous review score. Your generous review has been shared among the entire team. We always go beyond the extra-mile to ensure our guests have a remarkable stay experience.
Again, thank you for choosing us and it’s been a great experience to serve you as our special guest. See you again and we look forward to having you around us like before.
Your family from Grantz
Jovan Gan, Asst Hotel Manager
