We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Roving14102477192

Staycation

5.0 of 5 bubblesReviewed 6 Dec 2024
This is the first time staying in such a wonderful view and lager room hotel. Their room is clean their're very good service and friendly staff compared to 5 star this hotel is the best hotel.
I hope I can get the same room for my next staycation.
Date of stay: August 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Assistant Hotel Manager, General Manager at The Granite Luxury Hotel Penang, responded to this review
Responded 4 weeks ago
Dear Roving14102477192,

Thank you for choosing The Granite Luxury Hotel as your preferred accommodation, and for sharing your kind review.

It is with utmost pleasure to thank you for letting us know what a wonderful experience you had with us during your stay. We very much appreciate your acknowledgment of the service and hospitality provided by the ladies and gentlemen in The Grantz Family. We continuously strive to exceed our guests' expectations by providing the best service to make every experience an enjoyable one.

Many thanks for choosing us and it’s been a great experience to serve you as our special guest. See you again and we look forward to having you around us like before.

Your family from Grantz
Jovan Gan, Asst Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
Deluxe Room / Club Deluxe Room
RM 510
Fully refundable
  • Hotels.com
    RM 510
  • Vio.com
    RM 473
  • Trip.com
    RM 510
0.1 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
RM 318
Fully refundable
  • Trip.com
    RM 254
  • Agoda.com
    RM 229
  • Hotels.com
    RM 243
0.5 km from The Granite Luxury Hotel Penang
Free Wifi
Restaurant
RM 359
Fully refundable
  • Trip.com
    RM 369
  • Vio.com
    RM 307
  • Hotels.com
    RM 338
0.4 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
Urban Twin A
RM 314
  • Trip.com
    RM 282
  • Vio.com
    RM 249
  • Hotels.com
    RM 274
0.0 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
RM 250
  • Trip.com
    RM 227
  • Agoda.com
    RM 172
  • Priceline
    RM 231
0.8 km from The Granite Luxury Hotel Penang
Free Wifi
Restaurant
RM 356
Fully refundable
No prepayment needed
  • travelup.com
    RM 297
  • KLOOK
    RM 232
  • Trip.com
    RM 239
2.4 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
Exterior
RM 175
  • Trip.com
    RM 161
  • Agoda.com
    RM 122
  • Priceline
    RM 126
0.1 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
RM 467
  • Trip.com
    RM 417
  • Vio.com
    RM 395
  • Hotels.com
    RM 440
3.3 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
RM 207
  • Trip.com
    RM 140
  • Hotel website
    RM 207
  • Hotels.com
    RM 207
1.2 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
Exterior
RM 216
  • Trip.com
    RM 218
  • Official Site
    RM 180
  • Hotels.com
    RM 186
1.0 km from The Granite Luxury Hotel Penang
Free Wifi
Free parking
View more hotels in George Town
Reviews (285)
Filter reviews
285 results
Traveller rating
213
51
11
5
5
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
213
51
11
5
5
Show reviews that mention
All reviews sofa bed splendor suite summit hotel car park area swimming pool reception team pool staff highly recommend this hotel rooftop bar thoroughly enjoyed my stay front office manager hotel service spacious room long stay sound insulation the main bus station prangin mall
Selected filters
Filter
Updating list...
9 - 14 of 285 reviews
Reviewed 6 December 2024

Excellent staff, really great position to visit all the places and of course the hotel lives up to its name as being luxurious . Liked everything about this hotel and recommend it highly as everyone from door person, reception and cleaning staff were very helpful .

Room tip: Everything is convenient for a short stay in Penang as its central .
Date of stay: November 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 872malar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Assistant Hotel Manager, General Manager at The Granite Luxury Hotel Penang, responded to this reviewResponded 4 weeks ago

Dear mala r,

Thank you for choosing us as your preferred accommodation. And thank you for taking the time to share your experience regarding your recent stay.

All of us are so happy to receive your generous review score. We are thrilled to be part of your vacation in Penang. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. We are all delighted to hear you had a wonderful experience with us.

Again, thank you for staying with us. We are looking forward to welcome you back in the near future.

Your family from Grantz
Jovan Gan, Asst Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2024

A beautiful hotel staff very friendly. Really nice hotel with great service. Clean room,comfy bed, nice bathroom with a hot shower,big tv and great wifi. Thankyou for the cute cake with all the wishes, hotel was recommended by najmi (pool staff) tqsm guys🫶🏻

Date of stay: November 2024
Trip type: Travelled with family
Thank Rara D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Assistant Hotel Manager, General Manager at The Granite Luxury Hotel Penang, responded to this reviewResponded 4 weeks ago

Dear Rara D,

Thank you for choosing to stay with us as your preferred accommodation.

We are so thrilled to receive your generous review score. Your generous review has been shared among the entire team including Najmi. We always go beyond the extra-mile to ensure our guests have a remarkable stay experience.

Again, thank you for choosing us and it’s been a great experience to serve you as our special guest. See you again and we look forward to having you around us like before.

Your family from Grantz
Jovan Gan, Asst Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2024

Najmi best customer service at the pool. Best hotel for family too. Best customer service at front desk. I hope that the cafe for breakfast will be there asap. But overall everything is good. I am so satisfied with the service the granite luxury provide.

Date of stay: November 2024
Trip type: Travelled with family
Thank nasuha a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Assistant Hotel Manager, General Manager at The Granite Luxury Hotel Penang, responded to this reviewResponded 4 weeks ago

Dear nasuha a,

Thank you for choosing The Granite Luxury Hotel as your preferred accommodation.

We are extremely grateful for your gracious review on your recent stay. The team and Najmi appreciate you for taking your time to share it with us. "Best hotel for family". Your kind review fuels our passion to continue to strive to deliver the best service on creating a lasting impression for all our valued guests. And for this, The Grantz Family thank you for the positive moral boost.

It’s been a great experience to serve you as our special guest. See you again and we look forward to having you around us like before.

Your family from Grantz
Jovan Gan, Asst Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2024

Lovely hotel in great location. Walkable to lots of local street food markets and shopping centres. Great infinity pool. All the staff are very helpful. Shout out to Joshua who was so helpful with our taxi back to airport. Overall highly recommend the Granite!

Date of stay: November 2024
Trip type: Travelled as a couple
Thank Peas520
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Assistant Hotel Manager, General Manager at The Granite Luxury Hotel Penang, responded to this reviewResponded 4 weeks ago

Dear Ozzie,

Thank you for choosing The Granite Luxury Hotel as your preferred accommodation.

We are so thrilled to receive your generous review score. Your generous review has been shared among the entire team including Joshua. Everyone is so happy to have received your compliments. As a hotelier, we always go beyond the extra-mile to ensure our guests have an excellent stay. It is in our nature to serve you passionately, and make the experience of your stay a home away from home.

Many thanks for choosing us and it’s been a great experience to serve you as our special guest. See you again and we look forward to having you around us like before.

Your family from Grantz
Jovan Gan, Asst Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2024

One of the best staying in the granite is the full latex mattress, the pool which u should stroke in and the location itself that easy to reach in the centre of town. The staff are so friendly and welcoming. Easy to parking and friendly for electric car for recharging.

Date of stay: November 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sallehmn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Assistant Hotel Manager, General Manager at The Granite Luxury Hotel Penang, responded to this reviewResponded 4 weeks ago

Dear Sallehuddin,

Thank you for choosing The Granite Luxury Hotel as your preferred accommodation.

We are so happy to receive your generous review score. We are thrilled to be part of your vacation in Penang. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. We are all delighted to hear you had a wonderful experience with us.

Again, thank you for staying with us. All of us are looking forward to welcome you back in the near future.

Your family from Grantz
Jovan Gan, Asst Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews