We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
5 people are viewing this hotel
Booking.com
US$74
View deal
Priceline
US$60
View deal
Free cancellation until 08/12/22
Vio.com
US$54
View deal
Trip.comUS$57
Agoda.comUS$54
eDreamsUS$74
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (135)
Filter reviews
135 results
Traveller rating
120
14
0
0
1
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
120
14
0
0
1
Show reviews that mention
All reviews chew jetty clan jetties cabin room premium deluxe room tan jetty coffee machine highly recommended hotel nasi lemak water supply night view busy road within walking distance small pool awesome stay street arts location is great spacious bathroom
Selected filters
Filter
Updating list...
7 - 12 of 135 reviews
Reviewed 12 September 2022 via mobile

I hv a pleasant stay at Savv Hotel. The management are so friendly and considerate. And i'm impressed of their water supply in the hotel are clean and safe to drink (tap water)
Definitely will visit again and strongly recommend

Date of stay: September 2022
Trip type: Travelled with family
1  Thank carrieseetoh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hotel Manager, Guest Services / Front Office at SAVV Hotel, responded to this reviewResponded 13 September 2022

Dear carrieseetoh,
Thank you for your 5-star rated review of your recent stay with us. Team Savv is always very motivated to keep improving ourselves in our efforts to provide the highest standards of service and to be environmentally friendly when it is appreciated by guests.
We look forward to your next visit soon. Safe journeys,

Clean. Safe. Committed. Your peace of mind is our priority.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2022

What I like / love
- Very clean room
- Bathroom is very nice, minimalist and clean
- Balcony with sea view and comfy chairs
- High speed wifi, nice place to work with view
- They have coffee machine in the room!
- They have smart tv in the room, so you can watch youtube
- lots of complimentary drinks and snacks
- The usual robes, but they provide slipers that you can wear outside

I want to compliment the staffs, they are very friendly, professional and veryfast responding to our requests. I ordered grab food and they forgot to give me cutlery and it came in the plastic, i called the reception, 5 minutes later they came with full set of plates, bowls and cutlery. The cleaning ladies also very good, shout out to Auntie May. Thank you for keeping our room clean during our stay.

I definitely gonna stay here again whenever i come back to Penang.

Date of stay: September 2022
Trip type: Travelled as a couple
1  Thank melaa2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hotel Manager, Guest Services / Front Office at SAVV Hotel, responded to this reviewResponded 9 September 2022

Dear melaa2017,
Team Savv feels very appreciated for the highly-rated and detailed review of your stay with us. Sharing like yours assures fellow travelers of our commitment to the highest standards of service and hospitality. Your shout-out to the cleaning team, especially Auntie May is much appreciated by the Team, and it makes their hard work all the more worthwhile.
We look forward to welcoming you back on your next visit back to Penang.

Clean. Safe. Committed. Your peace of mind is our priority.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2022 via mobile

Friendly and helpful staff. Went out of their way to assist me. Recommended and ordered Malaysian food for me. Spent time showing me different rooms to book. Convenient location. 10 minute walk to several good cafes and restaurants. 5 minute walk to bus station, including bus to airport.

Date of stay: August 2022
Trip type: Travelled solo
1  Thank OzBee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hotel Manager, Guest Services / Front Office at SAVV Hotel, responded to this reviewResponded 1 September 2022

Dear OzBee,
Thank you for highly recommending us and for the excellent-rated review for your recent stay. We are glad you had a good time exploring the many good cafes, restaurants, and historical sites from Savv Hotels' convenient location. Team Savv is happy to be of assistance to our guests to make their stay with us and in Penang a memorable experience.
We look forward to seeing you again soon. Safe journeys.

Clean. Safe. Committed. Your peace of mind is our priority.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2022

My wife and I were allocated by Angel, the front office staff, a deluxe room on the 4th floor. We were impressed with and loved the room. Why? I like the simplicity in the design of the room; a clothes rack instead of a cupboard and shelves. There were no frills but still the standard necessities for guests were provided, e.g. a kettle and a coffee machine, flat TV, a mini refrigerator, etc. The wide windows gave us an unobstructed view of Penang Strait and the mainland across. The night view from this window was impressive, so also was the sunrise.

This 3 star boutique hotel, as told by Kathy, the Hotel Manager, was opened on Valentine’s Day 14 Feb 2019, just over 3 years ago. The hotel planners and management got it just right when they deliberated their ideas. Their focus was how to enhance customer satisfaction. The hotel prides in their 18 de luxe rooms, 10 Superior and 8 Cabins.

This hotel will never disappoint guests as the team members that run the hotel take pride in ensuring the rooms are exceptionally clean. The lift interior, hand-rails, door knobs and other touch surfaces are regularly sanitised which takes away one’s Covid worries. The parquet flooring in the room (instead of carpet) made it easier to maintain cleanliness and reduce the possibility of dust and mites that often gather in carpets. Good choice.

The bathroom was quite spacious, the fittings and finishing were modern and elegant. The rain shower added to the luxury of the bathroom. There is a small light located near the entrance to the bathroom - a cute idea. It serves as a night light and also helps guests to find their way to the bathroom.

The hotel is well located: right within the UNESCO World Heritage Site. We will treasure our memorable experience staying at this charming savvy hotel.

Room tip: Top floor, away from the noise; corner de luxe room with view of Penang Strait and mainland.
Date of stay: June 2022
    • Rooms
    • Cleanliness
    • Service
Thank Said A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hotel Manager, Guest Services / Front Office at SAVV Hotel, responded to this reviewResponded 28 July 2022

Dear Said A,
Team Savv is delighted with your detailed review of Savv Hotel and extremely happy that our commitment to the highest standards of service and hospitality gave you a memorable experience staying with us. Reviews encourage us to work harder to maintain these standards all the time.
We look forward to welcoming you again soon. Stay safe.

Clean. Safe. Committed. Your peace of mind is our priority.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2022 via mobile

We booked 4 nights in this relatively new 3-star hotel (3 years old) situated in a very good location of Penang. Before the trip we did not have high expectations of the hotel as we had a couple of bad experiences in 4- and 5-star hotels around other parts of Malaysia, but this one impresses us a lot.

The hotel and room (we booked the studio) are very clean, well-maintained, and has potable drinking tap water. The amenities are great, shampoo and shower gel are provided in pump dispensers. Room is spacious, our child loves the place and was running around all day long. The floor - parquet and tiles are squeaky clean (no exaggeration), we didn't even have to wear the room slippers or worry about our child stepping on gravel or dust.

Laundry bag is provided in the drawer where we could keep our worn clothings. The mirror is at the walkway, not visible from our bed which is great for visitors who do not like seeing mirrors all around. There isn't anything much we could complain, but if I would it will be the lack of shavers and loss of wifi when we turned the TV off. The router is built in the TV system so it has to be turned on if you wish to use the wifi. Doesn't affect us as we had roaming internet. There also isn't a proper car pouch area, so cars will have to drop at the side of the road and we had to quickly disembark with our baggage and other items as the vehicle may obstruct traffic. The fire alarm went off at 4am on our first night which woke us up, but it could be due to technical issues and it didn't dampen our stay for the remaining 3 nights.

Staff were all friendly and helpful, and the extent of their sanitization takes away your worries about having to live with the covid virus in the hotel. The guard makes it a point to sanitize our shoes when we arrive (most of, but not all the time), though we don't really understand how sanitizing the shoes alone could deter the virus. They also provided us a baby cot as we requested prior to the trip, and it came with a pillow.

The hotel is a 5 minutes walk away from the popular mural arts area, 3 minutes away to the Jetty foodcourt - large eatery with lots of local food selections and live gig, and 4 minutes to a convenience store. Right opposite the hotel is the Chew and Tan Jetties, popular tourist attractions.

Location: 5/5
Cleanliness: 5/5
Check in & out: 5/5
Room maintenance: 5/5
Amenities: 4/5 (no shavers, have to leave TV on for wifi )
Staff friendliness: 5/5
Breakfast: Did not try, rather go for the Penang food around the island
Pool & Gym: Did not have the time to try

For a hotel like this it could easily be graded 4-star. It's a no-brainer that we will return to this hotel the next time we visit Penang. Well done!

Date of stay: July 2022
Trip type: Travelled with family
Thank Agreas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hotel Manager, Guest Services / Front Office at SAVV Hotel, responded to this reviewResponded 25 July 2022

Dear Agreas,

Team Savv is deeply appreciative of your highly-rated review. We are motivated to work harder to maintain the highest standards of service and hospitality for all our guests. We are delighted that you had a great time staying and exploring the popular tourist attractions and food outlets, all within a short walking distance of the hotel.

We note your feedback with regards to WiFi and sanitization. We are currently upgrading our WiFi systems to resolve the issues you faced in the next few weeks. We have reprimanded the guards to sanitize the shoes for all entries into the hotel and not occasionally, as you noticed, to ensure that we keep the clean and safe environment within the hotel.
We look forward to welcoming you back again soon.

Clean. Safe. Committed. Your peace of mind is our priority.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews