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“5 Star Hotel Were it Not for the Restaurant Staff”
Review of Yeng Keng Hotel

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Yeng Keng Hotel
Ranked #9 of 87 Hotels in George Town
Certificate of Excellence
Reviewed 27 March 2017

We booked this hotel through trip advisor (first time doing so) and it was so close to perfection!- mention combining was good---------!!!!!!!!!!!!!!!!

The prime location was one of the reasons we booked this hotel and it definitely was worth it. This hotel is right in the centre of George Town, just walking distance from MOST major attractions. I recall only once having to pay for transport of any kind (a taxi to Kek Lok Si temple); saved us money and time. So nice not having to worry about how to get places.

When we arrived there was a slight issue where they couldn't see our reservation which delayed the process a bit but it was sorted eventually. The staff at the reception desk (2 girls i remember) were consistently lovely, always gave us information about attractions and directions. They called a taxi for us to Kek Lok Si temple and the company gave them a specific price. When the taxi charged us more and we told reception, they refunded us the difference!

The building itself is gorgeous; fairly small but still spacious, beautiful interiors throughout, especially in the bedrooms and restaurant. Lovely flooring and interesting open air design in most of the building. Our room overlooked the pool, beautiful. Nice high ceilings too.

Pool is simple but nice, but the staff from the restaurant would sit by it which made swimming in it quite uncomfortable as it felt like I was being watched.

This brings me to my next issue, the waiters in the restaurant (where you get the included breakfast) seemed very rude. There was one particular south Asian man who glared at me very passive aggressively when we came in for a light bite one lunchtime. No greeting, nothing. Just a passive aggressive glare. He then rudely gestured towards a table for us to sit at. These passive aggressive glared continued until I made it quite obvious that I didn't appreciate it, and then his attitude changed a bit. From then on at breakfast, him and the other staff weren't particularly polite, nor were they rude.

  • Stayed: September 2016, travelled with family
    • Location
    • Rooms
    • Service
2  Thank EaterOfFood13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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54 - 58 of 813 reviews

Reviewed 24 March 2017

Still the best place to stay in Georgetown. Lovely welcome from the best hotel team in the business! The pool area is a cool retreat from the heat of the day and the ice cold Tiger beer is just great. Our thanks specially to Hanif and Ryan, well done boys, you nailed it again.

Room Tip: The rooms at the back of the hotel are quieter off the Main Street.
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  • Stayed: March 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank Gerry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2017 via mobile

Stayed in this impressively renovated hotel. Very nice familiy-room. Very clean.
Very helpful service, very familiar.
Good breakfast with very friendly Service!
Also our kinds always welcome!
Strongly recommend this lovely place!
Little pool, unfortunately too much chlorine in there.

Stayed: March 2017, travelled with family
2  Thank hoogionline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2017

All members of staff were friendly and ever-ready to help, advise and answer questions, offer suggestions as to where and what to eat, or just chat a bit in passing... They're a credit to the hotel.

Breakfast spread was more than adequate and very tasty as well.

Room was comfortable and clean.

Location was ideal - on bus routes but not noisy. Also walkable to most places of interest such as the Peranakan Mansion and street art sites.

Quite a few good eating places in vicinity - from cafes and local coffeeshops to street stalls.

You can't go wrong staying here.

Room Tip: Ask for a room away from the street side, although hotel is set back from the road and does not get...
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  • Stayed: March 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank patwee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2017

Thanks to the staff and owners of this establishment, I had a great stay in Penang, due mostly to staying at the Yeng Keng Hotel on Chulia Street, Georgetown, Penang.
Ill be going there again soon, hope that they are still doing a really good job, it'll be good to be there again.

  • Stayed: July 2016, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Kurttraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Yeng Keng Hotel

Address: 362 & 366 Chulia Street, George Town, Penang Island 10200, Malaysia
Phone Number:
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in George Town
#3 Business Hotel in George Town
#5 Romantic Hotel in George Town
Price Range: RM 350 - RM 576 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Yeng Keng Hotel 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
Yeng Keng Hotel allows guests another reason to love Penang, Malaysia. Once an Anglo-Indian bungalow residence in the 1800s, was restored and now one of the best-restored properties in George Town.Elegant and stylish, our 19 rooms and suites guarantee comfort and exclusivity. Each one features vintage furniture and wooden panel floors. Everything—from pillows and linens to wall art down to the carpet—are tastefully picked and organized. Most of these rooms also come with patios that offer views of charming Chulia Street. There’s also a swimming pool, a function room and a courtyard where you can hold events like weddings, parties, and other social functions. Lastly, there’s a limousine service and tour desk if you want to further explore the country. The boutique hotel is located in the UNESCO World Heritage Site of George Town—a city known for its pre-war architecture, fascinating culture, authentic restaurants, and religious structures. ... more   less 
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Also Known As:
Yeng Keng Hotel Penang/George Town

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