After reading all the reviews was a bit concerned on what to expect. However we thoroughly enjoyed the experience, we stayed for 3 nights to sample the delights of George town.
We had a large room H20, and like a few other reviewers found the style of the room different, it had character and was clean and comfortable. The only issue we had was the road noise, but you are in a city and in small 2 to 3 story hotel, so very difficult to get away from it.
It really is well located for a tour of the City, and all the main areas.
The staff were really helpful about where to go and visit, also local eating places, even had time to initiate us into the Grab app for local taxis.
We didn't have any issues, the only reason we didn't give it 5 stars was the noise, it could be more controlled with better sound proofing and it does look a bit tired in places.
However we didn't pay 5 star prices and to be honest it is really good value for the money.