Strength
Location: Situated in the centre of Georgetown. Average 5 minutes by GrabCar or 10 minutes walk within hotel radius to many of the popular restaurants and attractions.

Areas for improvement
Building: Property in need of renovation. Examples are creaking wooden floor and unpleasant paint patches on wall. Not quite expected for the price paid.
Room: We were staying at Hutton rooms. Old furnitures are used, I’m not sure if this was intentional but some are in need of repair as there are wood chipping and broken hinges. Suggest to management to review old furnitures to be compliant with Malaysia hotel industry Environmental, Safety and Health standards. Rooms are also not clean; examples are dirts found under bed and tv cupboards.

My family stayed at the Clarke Terrace for 5 nights. It's a wonderful property and beautifully restored. The rooms were spacious and bedding was perfect.

The staff was very helpful and personable. Nothing was too difficult.

Fantastic location and within walking distance to ask the major attractions in Georgetown.

Hotel in good location & staff are accommodating.
However, hotel really in need to improve the AC, lightings quite dim & the heat from lamps are too hot, some furniture are too bulky, while some are chipped & worn out and cleanliness seriously need improved.