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“Average Back Pack Hotel”
Review of Red Inn Heritage

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Red Inn Heritage
Ranked #67 of 172 George Town B&B and Inns
Reviewed 3 May 2017

I stayed 3 days here with my friend to discover the city and street food. This is a really basic back pack hotel but you have everything you need.

The ladies in reception are very friendly and giving all info I asked. Located in a very strategic alley near to city center

  • Stayed: April 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Gilang90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 223 reviews

Reviewed 2 May 2017 via mobile

This place, as many other reviews have said, has wonderful staff, but disappoints in other areas.

I stayed in a 4 bed dorm which had air-con, however the beds were old wooden bunk beds and were the loudest/squeakiest beds I've ever slept in - just turning my head or touching my leg made the whole structure move and groan.

The wifi was terrible, patchy at best. The toilets were fine, no problems there, although quite small. The breakfast is only served between 7.30-9.30 which I feel is absurd - how many backpackers/Asia holidaymakers get up at that hour? Most guesthouses serve until 11/12.

The common area in Reception is grubby - stained sofas, a microwave with fossilised food stuck inside, dirty floor etc. To add to this, the last day I found my shoes at the bottom of the stairs - which they ask you to leave there - were wet. I only hope it was from a roof leak or something from the storm the previous night...

Stay here as a backup option, otherwise avoid.

Such a shame, as the staff are some of the nicest I've dealt with.

Stayed: May 2017
Thank greekdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2017

I was really disappointed in this hostel. It looks nothing like the photos, which almost resemble a mid-range hotel. Instead, I arrive to dirt all over the walks, a busted mirror, busted curtains, bedside table covered in small ants, and sheets that clearly weren't washed (wrinkled, and no fold lines). It's a real shame because the staff is great. But I'd never stay again for, what I feel, is a deceitful listing.

Room Tip: Look at the room before you book it
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  • Stayed: March 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank Liz Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2017 via mobile

I stayed here for 3 nights and the place is very central to everything in George Town and the street is on the main backpacker bar area.
The rooms are just ok, we had a queen room with a bathroom. The room is very small, the smallest I've stayed in out of all south east Asia. The rooms could do with an update, the aircon leaked on to the bed. The bathroom was good with hot showers. The wifi didn't work in the rooms or in the main reception. The guesthouse did say wifi worked in rooms and common area. The breakfast wasn't the best,they had really bad coffee with milk powder, toast and fruits.
The good side was the staff, they were very helpful and friendly. I would stay at this guesthouse again if I was only in the city for a few days.

Stayed: March 2017, travelled as a couple
Thank Cleo1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2017

Stayed here for three night while doing my visa from Thailand. Great atmosphere and good service. Don't expect 5 star as it is a guesthouse but rooms are good and come with breakfast. WiFi all around and huge TV with plenty of coffee in the lounge area. Nice and comfortable feeling. Some rooms share bathroom but that's OK as the place is so clean. Going again next wek..

Room Tip: Better to bring a towel or you may have to pay for one
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  • Stayed: May 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Stevie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Inn Heritage

Address: 15 Lorong Love, George Town, Penang Island 10200, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #67 of 172 B&Bs / Inns in George Town
Price Range: RM51 - RM80 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Inn Heritage 2*
Number of rooms: 31
Official Description (provided by the hotel):
Welcome to Red Inn Heritage, its 2-story heritage building with modern and comfortable interior design style. The Guesthouse features 31 rooms with 2 chill out areas. Here there is choice varieties of private room types. Red Inn Heritage is warm and friendly and welcomes travelers from all over the world. We have a wealth of experience in the industry and know what travelers value and need during their stay. Guest can relax in our chill out area, complete with 50" Plasma TV and movie library, or catch up with friends and family over the internet. Wi-Fi access is also available throughout the property (FREE OF CHARGE). Trips and tours can also be booked at our reception, so don't be afraid to ask. The Inn also features a small reception/lobby as well as an umbrella shaded breakfast terrace. Red Inn Heritage's various private room types are: single, double, twin and triple, with shared or attached bathrooms that can accommodate a total of 62 people. Bed sheets and linen are provided and there is a choice of low and high budget for rooms. Air-Conditioned rooms are available for your choosing. Bathrooms come with 24 hr hot showers. Red Inn Heritage is located in the heart of Penang Island. We are 8 minutes walk from Penang Port Pengkalan Weld George Town. Bus stops at Lebuh Chulia that need 3 minutes walk to our Red Inn Heritage. If you like shopping then you can go along Jalan Penang or even Lebuh Chulia, were you can find and also taste a lot of different foods (Chinese, Indian, Malay and Peranakan) and merchandise. Georgetown also has a brilliant nightlife and there are a whole host of clubs and late night bars where you can go out and party. ... more   less 
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Also Known As:
Red Inn Heritage Penang/George Town

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