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Reviewed 5 August 2017 via mobile

The hotel decor gives you a very cosy, warm and refreshing feeling as if you were home in Penang. We stayed in the  Blossom room; looked tiny at first but it was surprising how quickly we ended up loving it... it was perfect for me and my wife.
All the staff is very friendly and helpful, and always goes the extra mile to make you enjoy the stay in the hotel and Georgetown surroundings.
Very good breakfast too, and excellent refreshing surprises in the fridge after a day outside. All rooms come with a Nespresso machine.
Ideally located to enjoy the heritage town and only 5min walk to main bus station (Komtar).
My wife and I thoroughly enjoyed our stay at Campbell house and we will miss it very much... feels like we have left a home and friends behind.
We have travelled to many hotels around the world; Probably the best hotel we have ever visited... a true gemma.
Thanks so much to Roberto, Nardya and their amazing team

Stayed: August 2017, travelled as a couple
1  Thank DrDan2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAMPBELLHSE, Owner at Campbell House, responded to this reviewResponded 10 August 2017

Dear DrDan2016

What a lovely review, we are truly touched!

Thank you so much for staying with us, Blossom is our smallest room, but as you said it is very cosy and has the benefit of having the library just outside so it is like having a big front room to sit in when you want more space. Thanks for mentioning the little touches that our staff all work hard at preparing such as the turn down surprises, plus gaining knowledge of what to see in and around town, sometimes its hard to keep up as we are so lucky to have wonderful Art exhibitions , Festivals and Music to keep us and visitors entertained all year round!

Again thank you for the wonderful review and we do hope to welcome you back again!

Warmest Regards from All The Team
Nardya & Roberto

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Reviewed 17 July 2017

Highly recommended​. We had a pleasant stay here.
Hotel is decorated in the traditional Peranakan style. It is surrounded by a variety of local shopping and eating options. Ban Heng (a local shop that sells traditional biscuits) is also around the corner. Would definitely go back again.

Stayed: July 2017, travelled with family
Review collected in partnership with this hotel
Thank rayneyeoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAMPBELLHSE, Owner at Campbell House, responded to this reviewResponded 10 August 2017

Dear rayneyeoy

Thank you for the kind review, we are so happy you enjoyed your stay. There are some other great biscuit shops we can tell you about on your next visit too.

Kind Regards

Nardya, Roberto & All The Team

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Reviewed 8 July 2017

Campbell House provides a welcome retreat in the heart of Penang's Georgetown. As a small, boutique hotel, the rooms are spacious and unique, and the staff, with whom residents become familiar, help without delay. In terms of food, look forward to the nightly dessert left in your fridge and enjoy a generous ordered breakfast in the morning. We wholeheartedly recommend Campbell House.

A & E (Cambridge, UK)

  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank emart16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAMPBELLHSE, Owner at Campbell House, responded to this reviewResponded 10 August 2017

Dear emart16

Thank you so much for the high praise and recommending Campbell House to future guests, we really appreciate you taking the time to write a review and sharing your experience.

We do hope we can welcome you back again in the future.

Kindest Regards from All the Team

Nardya & Roberto

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Reviewed 6 July 2017 via mobile

The service was prompt and friendly, but the rooms are tiny and involve zero privacy: bathrooms are not fully enclosed so all unpleasant sounds and smells are not insulated. If you'd like to skip the awkwardness I'd recommend you book separate rooms. We originally wanted a food tour, but the hotel mistakenly booked us a tour with an agency that did not offer any food tours. We got an unpleasant tour guide instead. I do not recommend the Italian restaurant for dinner, although breakfast was nice (dinner was not).
It does have the spirit of Penang and rooms were tidy and clean with some complimentary water, juice and tea/coffee selection.

Stayed: July 2017, travelled with friends
1  Thank Azza H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAMPBELLHSE, Owner at Campbell House, responded to this reviewResponded 8 July 2017

Dear Azza H,

Thank you for taking the time to write a review, we value all feedback both positive and negative. We are sorry you didn't enjoy the one night you spent at Campbell House. The room you booked (Blossom) is our smallest room approx 23 sqm which has an open glass bathroom which we do describe on our website, and the booking site via which you booked, all our other rooms are approx 30sqm, and are very spacious so perhaps one of the larger rooms would have been more suitable to your needs.
We have given your feedback to the tour company, and we are very sorry the food offered on the tour and the guide was not to your expectations, my staff did stress your requirements of a halal food tour to the company and they confirmed this was what they would provide, we would not have booked if this was not agreed as we always want our guests to enjoy the experience; we will obviously not recommend them again.
Regarding our restaurant I am sorry to read you didn't enjoy the antipasti plate, rocket salad or striploin tagliata, these are very poular dishes and we do work hard to give an authentic Italian offering, and usually have great feedback but obviously food is so subjective and we all have different tastes, so I hope your comments will not deter other guests from dining.
We are glad that you did at least enjoy the breakfast and appreciated the efforts of the staff and the spirit of our place, we do hope you will come back again and perhaps have more time to really explore and enjoy the true essence of Penang and the food on offer.

With Best Regards
Nardya, Roberto & All the Team

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Reviewed 5 July 2017

Staff and owners went well out of their way to ensure I had a fulfilling experience in Penang, finding activities to fit my interests and agenda. Great attention to detail in the hotel design, quality of the food and appointment of the staff who were perfectly accommodating. Excellent experience! Thank you to the staff and owners, Roberto and Nardya!

  • Stayed: July 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Alena T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAMPBELLHSE, Owner at Campbell House, responded to this reviewResponded 8 July 2017

Dear Alena,

Thank you for staying with us at Campbell House, we are very happy to read you enjoyed your time and all the activities we suggested to you, we were lucky with the events that were taking place just unlucky with the weather! It was a pleasure to meet you and we do hope you have a great last few weeks in Asia, if you ever return please do come by and see us......

With our Best Wishes

Nardya, Roberto & All The Team

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