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goggsin
Bishop Auckland, United Kingdom

Captivating Boutique stay in Georgetown

Review of Campbell House
5.0 of 5 bubblesReviewed 4 Jul 2024via mobile
A beautiful boutique hotel located fairly centrally in captivating Georgetown. Each room has individual decor in keeping with the age of the building. The luggage pulley system worth watching in itself! Atmospheric as the property is, the attention of the staff to ensuring your visit to Georgetown is truly memorable was the highlight for us. We cannot think of our time here without smiling. Thank you.
Date of stay: June 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea Mei, General Manager at Campbell House, responded to this review
Responded 5 Jul 2024
Dear Goggsin,

Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at Campbell House Penang and appreciated our unique decor and the luggage pulley system. It's heartwarming to know that our staff's attention made your visit to Georgetown truly memorable. Your kind words bring a smile to our faces too. We look forward to welcoming you back soon.

Best regards,
The Team at Campbell House Penang
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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14 - 19 of 1,201 reviews
Reviewed 24 June 2024

Beautiful hotel, with amazing rooms. Our room was big, clean and beatiful. The staff is super friendly and helpfull. Also a good breakfast and perfect location. You can walk everywhere. I would def recommend this hotel to anyone. An unique hotel.

Date of stay: June 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Natascha A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea Mei, General Manager at Campbell House, responded to this reviewResponded 27 June 2024

Dear 195naatashaa,

Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Campbell House Penang. It’s great to know that you found our rooms spacious, clean, and beautiful, and that our staff made you feel welcome and assisted you well.

We’re delighted that you appreciated our breakfast and found our location perfect for exploring Georgetown. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay.

Warm regards,

The Team at Campbell House Penang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2024 via mobile

Beautiful traditional Penang hotel. Really helpful, friendly staff and in a fantastic position to enjoy Penang. Couldn’t recommend more highly. There are lovely communal areas, especially the roof terrace; breakfasts are great. A holiday experience for those visitors wanting a traditional Malay experience not a modern, corporate experience,.

Date of stay: June 2024
Trip type: Travelled solo
Thank FJCLondon_UK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea Mei, General Manager at Campbell House, responded to this reviewResponded 27 June 2024

Dear FJCLondon_UK,
Thank you for your fantastic review! We are delighted to hear that you enjoyed your stay at Campbell House Penang and appreciated the traditional charm of our hotel. It’s wonderful to know that our staff made your stay enjoyable and that you found our location perfect for exploring Penang.

We’re glad you enjoyed the communal areas, especially the roof terrace, and that our breakfasts met your expectations. We strive to provide a unique and authentic Malay experience, and we’re pleased to hear that it resonated with you.

Thank you for recommending us so highly. We look forward to welcoming you back for another memorable stay.

Warm regards,

The Team at Campbell House Penang

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Reviewed 21 June 2024 via mobile

Campbell House is excellently located.
Very friendly staff and a comfortable clean room with a wonderful bed.
Only downside is the noisy aircon.
When you think of it as being on a plane, it will not keep you from a nice rest.
The annex Italian restaurant serves a good breakfast and you can have a nice dining experience if you want to switch from the streetfood.
Recommended hotel.

Room tip: If you come by car, it is a bit of a hassle to park, but there is a spacious parking lot very nearby around the corner.
Date of stay: June 2024
Trip type: Travelled as a couple
Thank zefold
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea Mei, General Manager at Campbell House, responded to this reviewResponded 27 June 2024

Dear zefold,

Thank you for your splendid review! We are delighted to hear that you enjoyed our central location, friendly staff, and comfortable, clean rooms. It’s great to know that our beds provided you with a wonderful rest.

We appreciate your feedback regarding the air conditioning noise and will look into ways to improve this aspect for a more comfortable stay.

We're also pleased to hear that you enjoyed the breakfast and dining experience at our Italian restaurant. Your recommendation means a lot to us, and we look forward to welcoming you back to Campbell House Penang.

Warm regards,

The Team at Campbell House Penang

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Reviewed 18 May 2024

It’s going to be hard for me to leave a review that is succinct yet covers the enormity of how extraordinary this venue is. This hotel is fully aware of what outstanding service should look and feel like and what I believe has challenged the ordinary concept of luxury. From the moment I walked in I knew I was in safe hands and trust was inspired immediately.

My room, Indochine is filled with tasteful interiors substantially royal like in colonial design, holding true to a rich tapestry of heritages. The thoughtful amenities from the glow in the dark night light, to the ‘proper coffee’.

Body lotion, shampoo and soap have been created especially for this hotel, the scent still lingers strongly in my recollection thereafter creating a sensory observation that evokes the sanctuary of my stay.

What could be done to improve this place? Candidly, I would say simply more Kumars’ Kumar is a rare gem who has mastered the art of front of house services. I started and ended my stay in Kumars company, for me he upholds the charm of what I think a hotel of this grandeur renders.

For anyone considering booking this venue, do not hesitate. Location, efficiency, cleanliness and charm is of sterling value.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ChanT16
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nardya Wray, Owner at Campbell House, responded to this reviewResponded 29 May 2024

Dear Chan T16,

Thank you so much for the wonderfully descriptive review! We are thrilled to hear that you had a great stay with us and appreciated our amenities and decor. It is always our goal to create a comfortable and enjoyable experience for our guests to feel relaxed and enjoy a little oasis away from the heat and busy city.

We are especially glad to hear that Kumar made a positive impact on your stay. He is a valued member of our team and yes it would indeed be wonderful if we could clone him!

Thank you again for recommending us so highly we truly appreciate it.

With our best regards
Nardya, Roberto, Kumar and All Our Team!

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Reviewed 16 April 2024 via mobile

Tastefully decorated rooms, lobby and spacious rooftop terrace, very helpful and kind staff, great location, super comfortable bedding, a small surprise in the afternoon, a delicious breakfast with the best coffee we have had in Malaysia and a fantastic Michelin-rated Italian restaurant, what more does one need when staying in George Town? We highly recommend this gem of a boutique hotel with all its charms that make you want to spend more time in Penang!

Date of stay: April 2024
Trip type: Travelled as a couple
1  Thank BestRegardsFromFar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nardya Wray, Owner at Campbell House, responded to this reviewResponded 25 April 2024

Dear BestRegardsFromFar

It was a pleasure to have you stay and we appreciate all the kind feedback, I am so happy the staff made you feel welcome and comfortable during your time with us. Thank you for recommending us to fellow travellers.

Warmest Regards
Nardya, Roberto & The Campbell House Team

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