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tracingtheworld
Tokyo, Japan

Convenient location

Review of Campbell House
4.0 of 5 bubblesReviewed 18 Jul 2024
Campbell House is smacked in the middle of shops, cafes and restaurants. We stayed in the Indochine room on the first floor. Although there was some noise from the street below during the daytime, it didn’t affect us during our 2-night stay. We discovered the charm of this little hotel gradually as we got used to its ambience. The staff were very friendly and helpful. We only used the restaurant downstairs for breakfast, but it seems popular during dinner time. We want to thank Campbell House and its staff (especially Hema) for a delightful stay. Would highly recommend it.
Date of stay: July 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Campbell House, Guest Services / Front Office at Campbell House, responded to this review
Responded 22 Jul 2024
Dear Tracingtheworld,

Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Campbell House Penang. Our central location, nestled among shops, cafes, and restaurants, indeed offers a convenient base for exploring Georgetown.

We're glad that the charm of our little hotel grew on you during your stay and that you found our staff, especially Hema, friendly and helpful. It's great to know that the daytime noise from the street didn't affect your overall experience in the Indochine room.

We appreciate your kind words about our breakfast and your observation of our restaurant's popularity during dinner. Thank you for your recommendation, and we look forward to welcoming you back for another delightful stay.

Best regards,
The Team at Campbell House Penang
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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12 - 17 of 1,201 reviews
Reviewed 6 July 2024 via mobile

We had an amazing time in Georgetown, so much to see, do and eat!
Campbell House is in a perfect location for exploring and all staff were extremely helpful, especially when we had issues surrounding our domestic flight. We would love to return!!!
Thank You

Date of stay: July 2024
Trip type: Travelled with family
Thank Compass29336110282
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea Mei, General Manager at Campbell House, responded to this reviewResponded 7 July 2024

Dear Compass,
Thank you for your wonderful review! We're thrilled to hear that you had an amazing time in Georgetown and found Campbell House to be the perfect location for exploring. We are very proud that our staff could be helpful with your domestic flight issues. We look forward to welcoming you back in the future!

Best regards,
The Team at Campbell House Penang

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Reviewed 4 July 2024 via mobile

A beautiful boutique hotel located fairly centrally in captivating Georgetown. Each room has individual decor in keeping with the age of the building. The luggage pulley system worth watching in itself! Atmospheric as the property is, the attention of the staff to ensuring your visit to Georgetown is truly memorable was the highlight for us. We cannot think of our time here without smiling. Thank you.

Date of stay: June 2024
Trip type: Travelled as a couple
Thank goggsin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea Mei, General Manager at Campbell House, responded to this reviewResponded 6 July 2024

Dear Goggsin,

Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at Campbell House Penang and appreciated our unique decor and the luggage pulley system. It's heartwarming to know that our staff's attention made your visit to Georgetown truly memorable. Your kind words bring a smile to our faces too. We look forward to welcoming you back soon.

Best regards,
The Team at Campbell House Penang

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Reviewed 24 June 2024

Beautiful hotel, with amazing rooms. Our room was big, clean and beatiful. The staff is super friendly and helpfull. Also a good breakfast and perfect location. You can walk everywhere. I would def recommend this hotel to anyone. An unique hotel.

Date of stay: June 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Natascha A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea Mei, General Manager at Campbell House, responded to this reviewResponded 27 June 2024

Dear 195naatashaa,

Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Campbell House Penang. It’s great to know that you found our rooms spacious, clean, and beautiful, and that our staff made you feel welcome and assisted you well.

We’re delighted that you appreciated our breakfast and found our location perfect for exploring Georgetown. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay.

Warm regards,

The Team at Campbell House Penang

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Reviewed 23 June 2024 via mobile

Beautiful traditional Penang hotel. Really helpful, friendly staff and in a fantastic position to enjoy Penang. Couldn’t recommend more highly. There are lovely communal areas, especially the roof terrace; breakfasts are great. A holiday experience for those visitors wanting a traditional Malay experience not a modern, corporate experience,.

Date of stay: June 2024
Trip type: Travelled solo
Thank FJCLondon_UK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea Mei, General Manager at Campbell House, responded to this reviewResponded 27 June 2024

Dear FJCLondon_UK,
Thank you for your fantastic review! We are delighted to hear that you enjoyed your stay at Campbell House Penang and appreciated the traditional charm of our hotel. It’s wonderful to know that our staff made your stay enjoyable and that you found our location perfect for exploring Penang.

We’re glad you enjoyed the communal areas, especially the roof terrace, and that our breakfasts met your expectations. We strive to provide a unique and authentic Malay experience, and we’re pleased to hear that it resonated with you.

Thank you for recommending us so highly. We look forward to welcoming you back for another memorable stay.

Warm regards,

The Team at Campbell House Penang

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Reviewed 21 June 2024 via mobile

Campbell House is excellently located.
Very friendly staff and a comfortable clean room with a wonderful bed.
Only downside is the noisy aircon.
When you think of it as being on a plane, it will not keep you from a nice rest.
The annex Italian restaurant serves a good breakfast and you can have a nice dining experience if you want to switch from the streetfood.
Recommended hotel.

Room tip: If you come by car, it is a bit of a hassle to park, but there is a spacious parking lot very nearby around the corner.
Date of stay: June 2024
Trip type: Travelled as a couple
Thank zefold
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea Mei, General Manager at Campbell House, responded to this reviewResponded 27 June 2024

Dear zefold,

Thank you for your splendid review! We are delighted to hear that you enjoyed our central location, friendly staff, and comfortable, clean rooms. It’s great to know that our beds provided you with a wonderful rest.

We appreciate your feedback regarding the air conditioning noise and will look into ways to improve this aspect for a more comfortable stay.

We're also pleased to hear that you enjoyed the breakfast and dining experience at our Italian restaurant. Your recommendation means a lot to us, and we look forward to welcoming you back to Campbell House Penang.

Warm regards,

The Team at Campbell House Penang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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