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Jimbolio
Sydney, Australia

A Brilliant Stay at Campbell House in Georgetown, Penang

Review of Campbell House
5.0 of 5 bubblesReviewed 19 Aug 2024
My wife and I recently stayed at Campbell House in Georgetown, Penang, and it was an experience we'll never forget. The hotel is in a beautifully restored building from the early 20th century, blending historic charm with modern comfort. The original features, like wooden shutters and intricate tile work, are thoughtfully preserved, giving the place real character.

What made our stay truly special was the exceptional service. The staff were warm, welcoming, and always ready to help. We enjoyed chatting with them—they were incredibly kind and shared a lot of useful information and tips about Georgetown. Their insights helped us explore the town and find hidden gems we might have missed otherwise.

It was also lovely to get a chance to chat with the owners, who are wonderful people. They gave us great hints and tips about enjoying the town, which added so much to our experience.

Breakfast was another highlight. Each morning, we enjoyed fresh, delicious food and great coffee in an elegant, sunlit space. It was the perfect way to start our day before heading out to explore.

The location of Campbell House is unbeatable. Right in the heart of Georgetown, it made getting around easy. We loved stepping outside and being in the middle of the city’s vibrant culture and history.

Campbell House is a beautiful place with outstanding service and a perfect location that made our visit truly memorable.
Date of stay: July 2024
Room Tip: The Library is a beautiful room. Sit for a while and enjoy the moment.
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Campbell House, Guest Services / Front Office at Campbell House, responded to this review
Responded 20 Aug 2024
Dear Jimbolio,

Thank you so much for your wonderful review! We are thrilled to hear that you and your wife had such a memorable stay at Campbell House Penang. It’s heartening to know that you appreciated the blend of historic charm and modern comfort that we strive to offer in our beautifully restored building.

We’re especially glad that our team made a positive impact on your experience. Our staff takes great pride in providing warm and personalized service, and it’s lovely to hear that their insights helped you discover the hidden gems of Georgetown.

It was a pleasure having you with us, and we’re delighted that you enjoyed your breakfasts in our sunlit space—there’s nothing like starting the day with fresh, delicious food and great coffee!

Thank you for your kind words about our location as well. Being in the heart of Georgetown allows our guests to fully immerse themselves in the vibrant culture and history of the city, and we’re glad you found this convenient.

We hope to welcome you back to Campbell House in the future. Until then, we wish you both many more wonderful adventures!

Warm regards,
The Team at Campbell House Penang
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 18 July 2024

Campbell House is smacked in the middle of shops, cafes and restaurants. We stayed in the Indochine room on the first floor. Although there was some noise from the street below during the daytime, it didn’t affect us during our 2-night stay. We discovered the charm of this little hotel gradually as we got used to its ambience. The staff were very friendly and helpful. We only used the restaurant downstairs for breakfast, but it seems popular during dinner time. We want to thank Campbell House and its staff (especially Hema) for a delightful stay. Would highly recommend it.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank tracingtheworld
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Campbell House, Guest Services / Front Office at Campbell House, responded to this reviewResponded 23 July 2024

Dear Tracingtheworld,

Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at Campbell House Penang. Our central location, nestled among shops, cafes, and restaurants, indeed offers a convenient base for exploring Georgetown.

We're glad that the charm of our little hotel grew on you during your stay and that you found our staff, especially Hema, friendly and helpful. It's great to know that the daytime noise from the street didn't affect your overall experience in the Indochine room.

We appreciate your kind words about our breakfast and your observation of our restaurant's popularity during dinner. Thank you for your recommendation, and we look forward to welcoming you back for another delightful stay.

Best regards,
The Team at Campbell House Penang

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Reviewed 6 July 2024 via mobile

We had an amazing time in Georgetown, so much to see, do and eat!
Campbell House is in a perfect location for exploring and all staff were extremely helpful, especially when we had issues surrounding our domestic flight. We would love to return!!!
Thank You

Date of stay: July 2024
Trip type: Travelled with family
Thank Compass29336110282
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea Mei, General Manager at Campbell House, responded to this reviewResponded 7 July 2024

Dear Compass,
Thank you for your wonderful review! We're thrilled to hear that you had an amazing time in Georgetown and found Campbell House to be the perfect location for exploring. We are very proud that our staff could be helpful with your domestic flight issues. We look forward to welcoming you back in the future!

Best regards,
The Team at Campbell House Penang

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Reviewed 4 July 2024 via mobile

A beautiful boutique hotel located fairly centrally in captivating Georgetown. Each room has individual decor in keeping with the age of the building. The luggage pulley system worth watching in itself! Atmospheric as the property is, the attention of the staff to ensuring your visit to Georgetown is truly memorable was the highlight for us. We cannot think of our time here without smiling. Thank you.

Date of stay: June 2024
Trip type: Travelled as a couple
Thank goggsin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea Mei, General Manager at Campbell House, responded to this reviewResponded 6 July 2024

Dear Goggsin,

Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at Campbell House Penang and appreciated our unique decor and the luggage pulley system. It's heartwarming to know that our staff's attention made your visit to Georgetown truly memorable. Your kind words bring a smile to our faces too. We look forward to welcoming you back soon.

Best regards,
The Team at Campbell House Penang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2024

Beautiful hotel, with amazing rooms. Our room was big, clean and beatiful. The staff is super friendly and helpfull. Also a good breakfast and perfect location. You can walk everywhere. I would def recommend this hotel to anyone. An unique hotel.

Date of stay: June 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Natascha A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea Mei, General Manager at Campbell House, responded to this reviewResponded 27 June 2024

Dear 195naatashaa,

Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Campbell House Penang. It’s great to know that you found our rooms spacious, clean, and beautiful, and that our staff made you feel welcome and assisted you well.

We’re delighted that you appreciated our breakfast and found our location perfect for exploring Georgetown. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay.

Warm regards,

The Team at Campbell House Penang

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Reviewed 23 June 2024 via mobile

Beautiful traditional Penang hotel. Really helpful, friendly staff and in a fantastic position to enjoy Penang. Couldn’t recommend more highly. There are lovely communal areas, especially the roof terrace; breakfasts are great. A holiday experience for those visitors wanting a traditional Malay experience not a modern, corporate experience,.

Date of stay: June 2024
Trip type: Travelled solo
Thank FJCLondon_UK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea Mei, General Manager at Campbell House, responded to this reviewResponded 27 June 2024

Dear FJCLondon_UK,
Thank you for your fantastic review! We are delighted to hear that you enjoyed your stay at Campbell House Penang and appreciated the traditional charm of our hotel. It’s wonderful to know that our staff made your stay enjoyable and that you found our location perfect for exploring Penang.

We’re glad you enjoyed the communal areas, especially the roof terrace, and that our breakfasts met your expectations. We strive to provide a unique and authentic Malay experience, and we’re pleased to hear that it resonated with you.

Thank you for recommending us so highly. We look forward to welcoming you back for another memorable stay.

Warm regards,

The Team at Campbell House Penang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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