We stayed here because of the hotel's proximity to the Penang Adventist Hospital which is just across the street.
The hotel feels old and tired. They updated the carpet and some bathroom appliances but that is not helping a lot.
The room was clean but the mattress of the king sized bed was really bad. Laying down I could feel the wires! The padding is worn-out. The mattress needs to be replaced.
The temperature of the air-conditioning could not be adjusted. It was simply cold.
The key card which is normally needed to start the electricity in room was not working. When we entered the room the air conditioning was already on and we found that we always had to switch off all the lights by hand when leaving the room - as well as the air conditioner - because the extraction of the key card did not do it.
The breakfast buffet had a good variety of food.
For lunch and dinner there are a lot of restaurants in the area and two shopping centers with more upscale venues nearby.
A number of staff have worked here many years. Most are really friendly and helpful.
- Free Wifi
- Free parking