Magnificent hotel. We spent 3 nights in a 15th floor room with a sea view in the annexe. The service is excellent. There is a lovely pool on the 6th floor, but it does not get the sun and the water is a bit cold. The other pool in the heritage wing is only available to people who are staying in a suite. There are bathrobes, slippers, sarongs, an espresso machine and plenty of bottled water in each room.More
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After many months of waiting our favourite hotel is well and truly back. We were lucky enough to see the renovations in progress on two previous visits do we knew what to expect. Our deluxe suite is not vastly different from before which was a great relief, we didn’t want too much change. Basically, it’s been updated and modernised. Everything is new and improved. Now there are 2 TVs, better wardrobes, new even more comfortable beds. The sitting room has new furniture throughout . The bathroom is perfectly refreshed.
The staff are of course as always, polite friendly and extremely helpful. Internet has been thankfully been greatly improved and during our 5 days we had no issues whatsoever. The new restaurants are beautiful and have interesting new menus. New uniforms appear a little uncomfortable for the staff with almost floor length pinafores. I think there’s potential for accidents with these and I’m sure the staff would welcome slight shorter pinafores!
Breakfast was as always an absolute feast with so many choices and served by fantastic chefs and extremely attentive staff.
As much as we enjoyed our stays in the Victory Annexe, the Heritage wing is what the E&O is all about for us. The new renovations have brought us into the 21st century without losing the charm of the hotel's history. The designers, management and staff have really pulled it off and we can’t wait for our next visit
Dear BKK111,
Thank you very much for letting us know about your recent stay at the Eastern & Oriental Hotel. I am delighted to know that you had an enjoyable stay with us at the new renovated Heritage Wing.
Also, thank you for your praise to our hotel, great new Restaurants, the breakfast, the perfectly refreshed Bathrooms, the upgraded Wifi, our Staff and the service. I am glad to hear that you enjoyed our new Beds.
Thank you for choosing the Eastern & Oriental Hotel and It was indeed a great pleasure having you stay with us and being of service to you. We look forward to your next visit.
Kind regards,
Christoph K. Girsch
Hotel Manager
After several previous visits over the course of 25 years we were particularly looking forward to our first visit since the Heritage wing was refurbished. Although there has only been minimal changes to the suites themselves, the layout of the bar, restaurant and lounge has changed significantly. Also the list of inclusions in the room rate is comprehensive and our particular favourite was the evening canapes and cocktails at the Cornwallis. After a couple of initial hiccups with the service, a word to management resulted in impeccable service thereafter. One of the doormen, Khaudari we think was his name, was outstanding. Car parking was made easy.
On our return visit after an eight day road trip we stayed in the Victory Annexe which was also great. We received a very warm welcome from Jimmy Lee. If your budget can run to it, we highly recommend the luxury of a Corner Suite.
We enjoyed eating at both Sarkies and the Palm Court.
Our visit reconfirmed the E&O as our favourite hotel. We had two wonderful stays which were made particularly memorable by genial mine host Christoph.
Dear nickandsue_11,
Thank you for posting your review on Trip Advisor with regard to your recent stay at Eastern & Oriental Hotel. I am glad to read that your overall stay with us was a pleasant and enjoyable one.
Also, it is pleasing to hear that our colleagues have looked after you very well, and i will share your kind comments with them. I am very glad that we could rectify the initial hiccups straight away.
Once again, many thanks for taking the time to post your feedback and we look forward to welcoming you back soon.
Please do not hesitate to contact me, and I will be happy to handle the arrangements personally.
Kind regards,
Christoph K. Girsch
Hotel Manager
We wanted to stay in Georgetown but still have view of the sea and a swimming pool.
The 'E&O' met our expectations.
Our room was large with very comfortable bed and great views over the sea.
Breakfasts were great with lots of choice and you can either either eat outside on the terrace or in the air conditioned restaurant. All the staff were very friendly and efficient.
The pool is on the 6th floor of the Victory annexe and it was quite windy in the afternoons.However it was great to relax after visiting attractions in the morning.
You can walk to most of the Georgetown attractions from the hotel and get a rickshaw back if you feel tired!
Overall a great choice if you like the colonial style.
Dear Richardrw1402,
Thank you for your recent posting on TripAdvisor.
It's really great to read your positive feedback as it is always a pleasure to hear from a satisfied guest. This goes to everyone in the Team who endeavour to make the Hotel, very special.
Thank you for sharing and and let's hope we'll welcome you back again in the not-too-distant future.
Kind regards,
Christoph K. Girsch
Hotel Manager
A stay in E&O hotel will take you back in time. Stayed by notable folks including Charlie Chaplin, it is a hotel rich with history and well maintained through 21st century. Many attractions eg first lift in the country, old cannon, art gallery, dome designed roof, oldest olive tree on the island surely impresses guests. Spacious victory annexe studio suite with balcony of Andaman seaview, bathroom is roomy with double sinks. Corridor is the widest ever seen.
Dear 366ska,
Thank you for providing us a very nice review of your stay at the Eastern & Oriental Hotel.
I am very delighted to know that you were satisfied with our Hotel and service. We will certainly share your kind words to the team.
Once again thank you for sharing your great experience with us. We hope that we will have the opportunity to welcome you back again.
Kind regards,
Christoph K. Girsch
Hotel Manager
Lovely evening meal with family. Went to the quieter restaurant by reception rather than the main one on the sea front. Food and service is excellent and presentation is spotless. It is more expensive than food you would you find on the street cafes but the ambience and setting is second to none. It's a beautiful and historic hotel.
Dear carriet651,
Thank you for taking the time to review our Restaurant at the Eastern & Oriental Hotel. I am very glad that you enjoyed your Dinner with us.
It is always heart-warming to hear that our team looked after you during your Family Dinner and I will make sure to share your review with them. Thank you for your positive feedback.
I hope to welcome you again in the near future.
Kind regards,
Christoph K. Girsch
Hotel Manager
