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Reviewed 2 September 2019

Impressive hospitality from the staff, from the check-in to dining. Ever ready to provide us how-to-go-there suggestion/advice when we check with them our sightseeing plans. The event we were here for was cancelled last minute, but Edric the front desk staff, tooknthe initiative to help us further check and got back to us. Our room was made up very neatly and clean every time we returned from our outings. We had room E on ground floor roomm. Good if you like to step out to the swimming pool which closes at 10pm, good noise reduction measure.
Room is spacious, with artful display of wall photos of yesteryears photos. Maybe some of us feel uneasy of the b&w portraits. Spacious bathroom, heated water may take a while to start. Do note certain bathroom amenities are not included - eg toothbrush, but can be purchased. Comfortable bed and day bed. Sufficient spaces for stowing. Door lock is traditional with key and padlock, so we usually leave our key at the reception when we go out.
Breakfast was a hearty spread of order to make, featuring toast,pancake, french toast. The cafe serves coffee/tea between 3pm to 5pm and a nice slice of cake.
No room refrigerator, turns out we buy less perishables. Help yourself to the complimentary oranges outside and chill them in the common fridge.
Location: it's just a 5mins walk to shopping mall, 1st Avenue. Komtar is next door, and a bit more it's the tourists area. If we are walking back, we often sight for the Komtar tower as a guide.

Overall- Cosy accomodation, with a convenient location and warm service.
Will love to stay there again next time.

Suggestion to hotel.
1. Library has an interesting collection. Would be more inviting if the books get a wipe down as they seems to have collected dust over time.

Date of stay: September 2019
Trip type: Travelled with family
1  Thank Seow Cher T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Noordin M, Manager at Noordin Mews, responded to this reviewResponded 25 September 2019

Dear Mr & Mrs Tan,

Thank you for taking the time to write us such a wonderful and detailed review and your suggestion! Getting reviews like yours ranks among our favorite things! We could not ask for a better compliment. Our goal, after all, is to provide our guests with superior services that exceed their expectations. It is indeed good to know that our team exceeded your expectations and made your experience memorable.

Your words of appreciation make a world of difference and set the tone for our employee's morale. We will be sure to share your review with our team on our next staff meeting. Do allow us the opportunity to serve you again.

With gratitude,
Noordin Mews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2019

My partner and I greatly appreciated the staff warmness & attention such as Tania, Edric. Many thanks for compliment tea & cakes & fruit.room E gave us unlimited access to the pool. Thank you Noordin Mews

Date of stay: August 2019
Trip type: Travelled as a couple
1  Thank Tan E
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Noordin M, Manager at Noordin Mews, responded to this reviewResponded 25 September 2019

Dear Tan E,

Thank you for the review of your recent stay with us! We are delighted to hear that you have enjoyed your stay with us. Indeed the pool has always been an all-time favorite of all our guest as it's what they called 'an oasis in the city'. We will be sure to share your wonderful review with all of our staff!

We would love to have you stay with us again, hopefully not too distant in the future!

Warmest regards,
Noordin Mews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2019

The staff was very helpful at Noordin Mews. They suggested places to go, arranged transportation, and were very attentive. Although the bed was a little hard for us, we would stay there again. It is a beautiful small hotel.

Date of stay: February 2019
2  Thank wearin_smith
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Noordin M, Manager at Noordin Mews, responded to this reviewResponded 25 September 2019

Dear wearin_smith,

We are extremely grateful for the 5 stars review! Our hotel aims to provide a truly unique experience and we are thrilled that we are able to exceed your expectations. We are happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips.

Warmest regards,
Noordin Mews

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Reviewed 3 August 2019 via mobile

As soon as we walked into the Noordin Mews we were greeted by smiling faces. The staff are outstanding - friendly, polite, going the extra mile. You're left a little gift on your bed every night, and a scented candle is lit in the bathroom.

Edric on reception is marvellous! He told us about all the best places to visit, and about the free bus service.

Breakfast is delicious, particularly the French toast. The complimentary tea/cake between 3-5pm is very welcome.

The hotel has a delightful lounge area, and the pool/restaurant is very pleasant.

Really recommended.

Date of stay: August 2019
Trip type: Travelled with family
3  Thank 306cathrynn
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Noordin M, Manager at Noordin Mews, responded to this reviewResponded 25 September 2019

Dear 306cathrynn,

WOW! We can't begin to tell you how nice it is to hear words of encouragement appreciation and praises for our staff! We want every single customer that walks through our doors to experience the same level of service. It is thanks to guests like you taking the time to tell us what we are doing right that we are able to constantly strive for excellence. We are so happy to hear that we exceeded your expectations in more ways than we could have ever imagined. We do take pride in catering to our guests’ needs the best way we can.

We will make sure Edric get the recognition he deserves.

Thank you once again for giving us a pat on the back. We value your patronage and friendship.

Looking forward to your next visit,
Noordin Mews

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Reviewed 22 July 2019 via mobile

An oasis inside the old center of Georgetown. Very amazing place with a fantastic staff. A good breakfast and a nice traditional tea time. The both suites are lovely, A real fascinating corner!!!
High value for money.

Date of stay: July 2019
Trip type: Travelled with friends
2  Thank gianlucabN5921OU
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Noordin M, Manager at Noordin Mews, responded to this reviewResponded 9 August 2019

Dear gianlucabN5921OU,

We are delighted to hear that you have enjoyed your stay with us! A lot of our guests commented that they do feel at home while staying with us, and this is indeed our goal. Hence your review reaffirms that we are heading in the right direction! We do take pride in catering to our guests’ needs the best way we can.

Please do come back soon!

Warmest regards,
Noordin Mews

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