The check-in time is at 3pm. I arrived at 6pm and my room was still NOT ready and I was asked to wait for another 15 minutes before they can clean it up. When i went into the room, the bedsheets felt used, uncleaned and the floor was certainly dusty and the TV was also not working properly as the reception was very bad. After a long journey, I was too exhausted to go down to the reception again. The next day, i had to leave early at 7am for appointment and i specifically asked the receptionist to arranged for my room to be cleaned again explaining to them that i am asthmatic and having been sneezing the whole night. When i returned to hotel at 4.30pm... guess what, they still have NOT cleaned my room at all and the receptionist conveniently explained that the hotel is short of staff. This HOTEL compromise on cleanliness and do not care about their customers. I packed my things and left the hotel immediately. I certainly was not prepared to stay another night at the Armenian Heritage Hotel.
The room photos looks good on the website, but its very deceiving because the furnitures are old and stained too.More
- Free Wifi
- Free parking