I've been staying there on 1st march and it was my wonderful day because their staff hotel,Mrs Glorie and Mr Jonathan from Front desk department being so polite and greet us with warm and friendly enthusiastic behaviour. Kudos to them and keep it up.

We stayed in this hotel for two nights while in Penang. The location is great with a lot of the street art attractions scattered in walking distance to the hotel. The hotel room was rather basic, but was overall relatively clean. Noise from surrounding rooms was loud through the walls. Our TV did not work but this did not impact us during the short stay. Breakfast was included in our stay, this was on the rooftop and was nice but simple. Bottled water was provided daily, but fresh towels were not provided. Staff were friendly and helpful, and provided luggage storage.

This place is really nothing special, but with various criticalities to be solved.
The room was initially very smelly, probably cause it has been closed so long.
The aircon filter was really very dirty: it should be cleaned periodically! Also, haircon wasn't working well.
For a 2 ppl room they only give you one key (!!!) to open the door, as they say not to have a second key. This is not acceptable!
They charge 100rm for loosing the key... Way too much, not even if it was a golden key!! Luckily I haven't lost mine Eheh, but still I felt they wanna get money from you.
Also, the rooftop which could be an amazing place to socialize is not really used, as there is no bar and no great vibe. Overall, I won't return here.