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“Good Location & Great Services” 3 of 5 bubbles
Review of G Hotel Gurney

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G Hotel Gurney
Ranked #16 of 82 Hotels in George Town
Certificate of Excellence
Kuching, Malaysia
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good Location & Great Services”
3 of 5 bubbles Reviewed 3 weeks ago

Located are just beside the Local Famous Hawkers Food Stall - walking distance with Shopping Complex just beside. For night to relax, just behind the hotel, you can have you Beers, coffee, snack, etc...

Checking in was fast.... at least 10+ staff at the reception... wow, 1st time I see so many of them waiting to serve us.

Room are well maintain (Whole Hotel - No Smoking).

Breakfast at the coffee house was fasinating with wide spread of choices

  • Stayed March 2017, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank PinoyFiestaIhawIhaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PenangGHotel, General Manager at G Hotel Gurney, responded to this review, 6 days ago
Dear Guest,

The team and I would like to thank you so much for posting your wonderful review on TripAdvisor following your recent stay at G Hotel Gurney.

We hope to welcome you back in the near future.

Kind regards

Michael Hanratty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,541 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Penang, Malaysia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

I attended a 2 day conference in G Hotel Gurney. The rooms were big and bright. The ballroom was spacious and the tea and coffee breaks had generous portions of food. The hotel is close to shopping and dining places in Gurney Plaza and Paragon.

Stayed March 2017, travelled on business
Helpful?
Thank Mei Lin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PenangGHotel, General Manager at G Hotel Gurney, responded to this review, 6 days ago
Dear Guest,

Thank you for attending the event at the hotel and we are glad to know that you had a wonderful experience with us.

We look forward to welcoming you back in the near future.

Kind regards

Michael Hanratty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

We had our wedding banquet here a week plus ago and we would like to extend our sincere gratitude to the G Hotel's events coordinator - Ms Khor Lee Huey for being so accommodating with the background plans for our wedding reception and going all out to ensure everything runs smoothly. Kudos to Lee Huey and the banquet team! It was indeed a memorable event for us and our guests. Thank you very much.

Also - we stayed at the bridal suite for two nights and it was definitely a pleasant stay! Spacious room with amazing sea views, the bathroom was very nice and clean too. Great buffet breakfast spread. Most importantly, attentive service and friendly staff.

  • Stayed February 2017, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fang Mei O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PenangGHotel, General Manager at G Hotel Gurney, responded to this review, 6 days ago
Dear Guest,

First of all, thank you so much for posting your positive comments following your recent experience at G Hotel Gurney on TripAdvisor.

I would like to thank you for your kind words regarding the excellent service you received and your comments have been shared with our team, especially Ms Lee Huey, to let them know that their efforts to provide quality services are being appreciated.

We look forward to welcoming you back in the future for another wonderful experience.

Kind regards

Michael Hanratty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alor Setar, Malaysia
Level Contributor
247 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We don't even know where to begin when it comes to according praise to the G Hotel's wedding coordinator - Ms Khor Lee Huey, who helped significantly in the background plans of our wedding dinner reception and as well as the tea ceremony. Perhaps, the best of it all is how smooth-flowing the whole thing went and that everything fell into place wonderfully. It was clockwork despite all the anxiety and fear that things may not turn out as it should be. But in retrospect, we had Ms Khor to thank and we wish to credit the huge bulk of the dinner reception to her alongside her banquet team leader - Mr Aroon.

You made our wedding reception a memorable one, one which would be etched in the minds and memories of our guests for years and decades to come. The penthouse room was amazing and fabulous! Thanks once again!

  • Stayed February 2017, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Syme0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PenangGHotel, General Manager at G Hotel Gurney, responded to this review, 2 weeks ago
Dear Guest,

Thank you for choosing G Hotel Gurney for such a special occasion as your wedding and Congratulations to you both.

It is very satisfying to read of the service rendered by Ms Khor and Aroon and we will accord the due recognition to them for their wonderful efforts.

We look forward to many more opportunities to welcoming you back to the hotel and once again, Congratulations.

Kind regards

Michael Hanratty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Stayed here for the second part of our trip, for 4 nights. We handed picked this hotel, on what we read and pictures, we were not disappointed.
As you drive up to the hotel, the experience starts, doors opened for you, staff extremely helpful and polite, even the owner opened the door for us the one day.
The lobby is grand and open, with reception, designer shops and a bar. Check in was easy, cases taken to the room for you.
Some of the rooms have great views, some don't, we had a great view from the 8th floor looking out over the pool area, we were very happy. The room was great, the carpet wow, so soft. Nice layout, great shower, very spacious.
Breakfast was great, lots to choose from, bar in the lobby was ok, not easy to eat in and service not brilliant, think that was due to new staff though, The Tree Bar outside was great, great service, food great, can get busy in the evenings, food portion side was large. Only down side was the one afternoon a female member of staff decided to change the music ever to what she wanted to listen to, clubby music in the afternoon not great.
Pool was great, only let down was there was never anyone at the bar to get a drink.
Massage was great and reasonably priced
The only down side, was lack of vegetarian options, but that is every where in Malaysia.
Thank you for a great stay

Stayed February 2017, travelled as a couple
Helpful?
Thank richardhall73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PenangGHotel, General Manager at G Hotel Gurney, responded to this review, 2 weeks ago
Dear Guest,

Thank you for staying with us recently and sharing your comments on TripAdvisor.

My apologies for the lack of attention in terms of services provided by our pool staff and rest assured that appropriate action has been taken to avoid this in the future.

We look forward to welcoming you back in the near future.

Kind regards

Michael Hanratty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about G Hotel Gurney

Property: G Hotel Gurney
Address: 168A Persiaran Gurney, George Town, Penang Island 10250, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in George Town
#5 Luxury Hotel in George Town
#6 Family Hotel in George Town
#7 Romantic Hotel in George Town
Price range (per night): RM421 - RM793
Hotel Class:4.5 star — G Hotel Gurney 4.5*
Number of rooms: 312
Official Description (provided by the hotel):
G Hotel is your urban thirst quenching oasis, prime for both discerning business and leisure travellers. Grand as it can be, the entrance lobby itself speaks volumes of the exclusivity of what lies within. Furnished with contemporary designs like the iconic Spoon Chair by Kartell, Felt Chair by Capellini and Shell Chair by Hansen, douse your senses with visual elegance and ergonomic comfort aimed at turning even the simplest act of waiting into a unique one. Rich in modern contemporary architecture and opulent interior designs, the 312-room hotel evokes a sense of grandeur, one which is left for you to experience. ... more   less 
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Also Known As:
g Hotel Georgetown
g Hotel Penang
G Hotel Gurney Penang/George Town

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