As a regular customer here, I would like to thank to the F&b team . Kudos to Puma and the team always provide a great hospitality. The hotel is clean, with great staff (always smiling and saying hi!). It is great to see that they have a good management here.More
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Priceline
Priceline
Heartwarming trip with many good and dedicated people around you in this hotel. Lost and found brightening my mind and heart. Will come back again next year. A good location to many foods and shopping.
Dear Guest,
Thank you for taking the time to share your positive review on Tripadvisor.
We truly appreciate your positive feedback and are delighted to hear that you enjoyed your time with us at G Hotel Gurney
Once again, thank you for taking the time to write and we look forward to welcoming you back in the near future.
Kind regards
Michael
Michael Hanratty
General Manager
Thanks to shazrul for great hospitality at tree bar..really enjoy with the place and treebar is place to chill out.. with a good beer in Penang is the best but tree bar is double great with the song and friendly staff... really happy to spend time here... tq again Shazrul its a great evening in here.
Dear Guest,
Thank you for taking the time to share your wonderful experience at Tree Bar.
We're thrilled to hear that it's one of your favourite spots to unwind. We will pass on your compliments to Shazrul for his excellent service as delivering exceptional service is at the heart of what we do, and we are glad that Shazul and the team have consistently provided you with top-notch service in Tree Bar
Once again, thank you for patronage and we look forward to welcome you back for another memorable experience
Kind regards
Michael
Michael Hanratty
General Manager
Stayed two nights. We loved the spacious room and the work table placed behind the bed. Very convenient for working at night without disturbing your sleeping spouse. The staff were friendly and breakfast was good.
Dear Guest,
Thank you for staying with us recently and shared your review on Tripadvisor.
We're delighted to hear that you had a positive experience, and we greatly appreciate your kind words.
Once again, thank you for your feedback and we look forward to welcoming you back in the near future.
Kind regards
Michael
Michael Hanratty
General Manager
Satisfied, will recommend to my friend.
Hope next time you have service for airport pickup and vice versa.
food is ok but not excellent.
The crew are all friendly.
The facility is very good.
I love the pool, not crowded.
Dear Guest,
Thank you for taking the time to share your review about your recent stay on Tripadvisor. We're delighted to hear that you had a satisfying experience overall.
We also appreciate your input regarding the food quality. Rest assured, we are committed to continuously improving our offerings, and your comments help us in that regard.
Once again, thank you for sharing your feedback. We look forward to welcoming you back in the future and ensuring your next stay is even more exceptional.
Kind regards
Michael
Michael Hanratty
General Manager
Enjoyed my stay - great location, very nice new hotel. Little expensive. Right on a shopping centre with bars and food around. NO 24-hour room service very disappointing really. Overall was ok. Did have free parking that was good.
Dear Guest,
Thank you for taking the time to share your thoughts about your recent stay on Tripadvisor.
We understand that pricing is a consideration for our guests, and we appreciate your feedback on this matter. Your comments help us to continually evaluate our offerings and ensure that they are in line with the value we provide.
We apologize for any disappointment you experienced with the lack of 24-hour room service. We understand the convenience that round-the-clock service provides, and we regret that it was not available during your stay.
Once again, thank you for taking the time to write, and we hope to have the opportunity to welcome you back in the future for an even better stay.
Kind regards
Michael
Michael Hanratty
General Manager
