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Pele kuah
Kuala Lumpur, Malaysia

perfect get away

5.0 of 5 bubblesReviewed 2 Oct 2019
fantastic hotel feel like home. this is the hotel that set the benchmark for others 4 stars hotel to follow . will definitely come back . The scenery was beautiful and it was a relieve to walk in such a quiet and nice environment. The natural bath on the end was a great way to end the my day.

Note, this is not a 4/5-star hotel or so, but the atmosphere is so special that it really felt like home to me. All respect for the general manager who does a great job here; a true sample of excellent hospitality!More
Date of stay: August 2019
Room Tip: facing the sea
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this review
Responded 7 Oct 2019
Dear Pelekuah,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback and for choosing to stay with us on your recent trip to Penang! It is indeed wonderful to read the positive comments you have about the hotel and that we were able to make your stay here with us enjoyable. We are happy to know that you have found the standard of our guest service to your satisfaction and we indeed appreciate all the nice remarks you have for our hotel and staff.

We would like to thank you for choosing Royale Chulan Penang as your accommodation of choice and we look forward to welcoming you back again soon.

Kind regards,
Dennis Lee
Resident Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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View more hotels in George Town
Reviews (1,275)
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Traveller rating
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Reviewed 2 October 2019 via mobile

Worth the stay... Many colonial design building around and really close to the jetty. Moving around was easy, many eateries and night entertainment around. Location wise was a little hidden from main road but that not an issue. Breakfast was sufficient. Wifi available in room and speed was okay.

Date of stay: September 2019
Trip type: Travelled solo
Thank ament82
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this reviewResponded 8 October 2019

Dear ament82,

Greetings to you from all of us at Royale Chulan Penang! Thank you for your feedback on your stay here with us. For your information, the heritage building that houses all our food and beverage outlets is 127 years old and as the hotel is located within the UNESCO heritage zone, the other parts of the hotel were newly designed and built to complement the heritage wing. We are happy that you found the location of our hotel convenient during your stay and hope you had the time to visit the nearby heritage trails. We appreciate all the nice remarks you have for our hotel and staff and are honoured to have been able to make your stay here a pleasant one.

We do hope that you will recommend the hotel to your family and friends and we thank you once again for your kind patronage to Royale Chulan Penang.

Kind regards,
Dennis Lee
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2019

This hotel is situated ideally for exploring Penang. It's a short and pleasant stroll from Occupy Street and the surrounding areas. There is plenty to do, including eat, eat and eat! It's a great neighbourhood and you won't want to leave.
The hotel is clean, well-appointed and great value. My room overlooked the pool which was used each day but was not overcrowded. The bed was super comfortable and the room was spacious. There's also a hotel gym which is much better than you would expect. Breakfast was just right to start the day.
I'd recommend this hotel if you want cleanliness and comfort without breaking the bank.

Date of stay: September 2019
1  Thank Quinox
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this reviewResponded 7 October 2019

Dear Quinox,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your recent stay here with us. We are glad that you found the location of our hotel convenient during your stay and we do hope you had the time to visit the nearby heritage trails. We are also indeed happy to hear that you found our rooms and facilities favourable and have found the standard of our guest service to your satisfaction.

We hope that we will have the honour of welcoming you back to our hotel soon and we would like to thank you for your kind patronage to Royale Chulan Penang.

Kind regards,
Dennis Lee
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2019 via mobile

Friendly staff . Kind assists . All facilities good . Room perfect . Big bed . Nice view . Not friendly guard . Overall all VERY GOOD . I will be visit this hotel again . Cheap price that I’m booking in agoda .

Date of stay: October 2019
Trip type: Travelled on business
Thank ArW54
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this reviewResponded 7 October 2019

Dear Ar W,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your stay here with us. We are indeed happy to hear that you found our rooms and facilities favourable and have found the standard of our guest service to your satisfaction. We are certainly looking forward to welcoming you back here again and we do hope that you will recommend Royale Chulan Penang to your family and friends.


Kind regards,
Dennis Lee
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2019 via mobile

The price for last minute booking is acceptable as it come together with breakfast. The room is very good. Only air conditioning make some funny noise when put on high fan. The staf is friendly. Food is good.

Hope management can improve the tv connection as the signal is loss during I’m watching live football match.

Date of stay: September 2019
Trip type: Travelled as a couple
Thank Swordofjustice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this reviewResponded 7 October 2019

Dear Swordofjustice,

Greetings from Royale Chulan Penang!

Thank you for your review on your recent stay here with us. We are indeed happy to hear that you found our rooms and facilities favourable and have found the standard of our guest service to your satisfaction. We take note of your comments regarding the air-conditioning as well as the loss of TV signal. Please be informed that we have highlighted this to the Maintenance department for their further action.

Thank you for your kind patronage and we hope to welcome you back to Royale Chulan Penang again soon.

Kind regards,
Dennis Lee
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2019 via mobile

Many attractions place is Nearby within 5-15mins by car
Free Parking on site
Easy & fast checkin
Huge room, clean and comfortable
Room with complete iron&iron board,mini fridge
Its value for money..
Surely will stay again everytime go to penang

Date of stay: September 2019
Trip type: Travelled as a couple
Thank MiaM2074
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this reviewResponded 2 October 2019

Dear MiaM2074,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your review on your recent stay here with us. We are indeed happy to hear that you found our rooms and facilities favourable and have found the standard of our guest service to your satisfaction. We indeed appreciate all the nice remarks you have for our hotel and staff and are indeed honoured to have been able to make your stay here a pleasant one. And yes, with George Town being in the core zone of the UNESCO Heritage Site, it has a lot to offer, from food and to other historic landmarks, just a stone throw away. I am sure you had a good time walking around the old George Town heritage area.

We hope that we will have the honour of welcoming you back to our hotel soon and we would like to thank you for your kind patronage to Royale Chulan Penang!

Kind regards,
Dennis Lee
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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