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Izaidah A
Langkawi, Malaysia

Clean and spacious room

5.0 of 5 bubblesReviewed 8 Oct 2019via mobile
I had book a superior room just for me and my sister but upon check in they had upgraded our room to junior suite.we found the room was spacious with plenty of space, bigger toilet and balcony overlooking komtar.it was a pleasant stay. The room was clean. We are both happy during our stay
Date of stay: October 2019
Trip type: Travelled with friends
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RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this review
Responded 11 Oct 2019
Dear izaidah82,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your recent stay here with us. It is indeed gratifying to hear that you and your sister had an enjoyable stay here with us and we appreciate all the nice remarks you have for our hotel. We are certainly looking forward to welcoming you back here again and we would like to thank you for selecting Royale Chulan Penang as your accommodation of choice.

Kind regards,
Dennis Lee
Resident Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 5 October 2019 via mobile

Smooth check in and check out.
The room is so comfy :)
The breakfast it's okay.
Free parking for guest.
I just enjoy my stay there with my family.
The staff was friendly during my stay and it's make us comfortable..

Date of stay: July 2019
Trip type: Travelled with family
Thank th4_sha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this reviewResponded 8 October 2019

Dear th4_sha,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your recent stay here with us during your visit to Penang. We are happy to have been able to make your stay here a pleasant one. We are glad to know that you found our rooms and facilities favourable and we indeed appreciate all the nice remarks you have for our hotel and staff. We hope to have the honour of welcoming you back to our hotel soon and we do hope that you will recommend the hotel to your family and friends.

Kind regards,
Dennis Lee
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2019 via mobile

I've stayed there for 2days. Excellent services staffs and manager. The room has all facilities, clean and confortable, but the wall is thin so, it can not keep the noise from other room that much. Overall is amazing.

Date of stay: October 2019
Trip type: Travelled solo
Thank somohhh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this reviewResponded 8 October 2019

Dear somohhh,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your recent stay here and for choosing to stay with us during your visit to Penang. We are indeed honoured to have been able to make your stay here a pleasant one. We are happy to know that you found our rooms and facilities favourable and we indeed appreciate all the nice remarks you have for our hotel and staff. We are honoured to have been able to make your stay here a pleasant one.

We are certainly looking forward to welcoming you back here again and we would like to thank you for selecting Royale Chulan Penang as your accommodation


Kind regards,
Dennis Lee
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2019

fantastic hotel feel like home. this is the hotel that set the benchmark for others 4 stars hotel to follow . will definitely come back . The scenery was beautiful and it was a relieve to walk in such a quiet and nice environment. The natural bath on the end was a great way to end the my day.

Note, this is not a 4/5-star hotel or so, but the atmosphere is so special that it really felt like home to me. All respect for the general manager who does a great job here; a true sample of excellent hospitality!More

Room tip: facing the sea
Date of stay: August 2019
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Pelekuah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this reviewResponded 8 October 2019

Dear Pelekuah,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback and for choosing to stay with us on your recent trip to Penang! It is indeed wonderful to read the positive comments you have about the hotel and that we were able to make your stay here with us enjoyable. We are happy to know that you have found the standard of our guest service to your satisfaction and we indeed appreciate all the nice remarks you have for our hotel and staff.

We would like to thank you for choosing Royale Chulan Penang as your accommodation of choice and we look forward to welcoming you back again soon.

Kind regards,
Dennis Lee
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2019 via mobile

Worth the stay... Many colonial design building around and really close to the jetty. Moving around was easy, many eateries and night entertainment around. Location wise was a little hidden from main road but that not an issue. Breakfast was sufficient. Wifi available in room and speed was okay.

Date of stay: September 2019
Trip type: Travelled solo
Thank ament82
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this reviewResponded 8 October 2019

Dear ament82,

Greetings to you from all of us at Royale Chulan Penang! Thank you for your feedback on your stay here with us. For your information, the heritage building that houses all our food and beverage outlets is 127 years old and as the hotel is located within the UNESCO heritage zone, the other parts of the hotel were newly designed and built to complement the heritage wing. We are happy that you found the location of our hotel convenient during your stay and hope you had the time to visit the nearby heritage trails. We appreciate all the nice remarks you have for our hotel and staff and are honoured to have been able to make your stay here a pleasant one.

We do hope that you will recommend the hotel to your family and friends and we thank you once again for your kind patronage to Royale Chulan Penang.

Kind regards,
Dennis Lee
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2019

This hotel is situated ideally for exploring Penang. It's a short and pleasant stroll from Occupy Street and the surrounding areas. There is plenty to do, including eat, eat and eat! It's a great neighbourhood and you won't want to leave.
The hotel is clean, well-appointed and great value. My room overlooked the pool which was used each day but was not overcrowded. The bed was super comfortable and the room was spacious. There's also a hotel gym which is much better than you would expect. Breakfast was just right to start the day.
I'd recommend this hotel if you want cleanliness and comfort without breaking the bank.

Date of stay: September 2019
1  Thank Quinox
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this reviewResponded 7 October 2019

Dear Quinox,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your recent stay here with us. We are glad that you found the location of our hotel convenient during your stay and we do hope you had the time to visit the nearby heritage trails. We are also indeed happy to hear that you found our rooms and facilities favourable and have found the standard of our guest service to your satisfaction.

We hope that we will have the honour of welcoming you back to our hotel soon and we would like to thank you for your kind patronage to Royale Chulan Penang.

Kind regards,
Dennis Lee
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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