Dear ament82,
Greetings to you from all of us at Royale Chulan Penang! Thank you for your feedback on your stay here with us. For your information, the heritage building that houses all our food and beverage outlets is 127 years old and as the hotel is located within the UNESCO heritage zone, the other parts of the hotel were newly designed and built to complement the heritage wing. We are happy that you found the location of our hotel convenient during your stay and hope you had the time to visit the nearby heritage trails. We appreciate all the nice remarks you have for our hotel and staff and are honoured to have been able to make your stay here a pleasant one.
We do hope that you will recommend the hotel to your family and friends and we thank you once again for your kind patronage to Royale Chulan Penang.
Kind regards,
Dennis Lee
Resident Manager