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Faraa halim

I will repeat again

5.0 of 5 bubblesReviewed 14 Oct 2019via mobile
Actually this is my second times visit. My baby love so much because so comfortable. She can run here and there. 😂. Nice pool. Wide room. Clean. Good staff. Breakfast is good. I will repeat again with my family.
Date of stay: October 2019
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this review
Responded 14 Oct 2019
Dear Faraahalim91,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your recent stay here with us. It is indeed gratifying to hear that you had an enjoyable stay here with us and we appreciate all the nice remarks you have for our hotel and staff. We will definitely convey it to them. We are certainly looking forward to welcoming you back here again and we would like to thank you for selecting Royale Chulan Penang as your accommodation of choice.

Kind regards,
Dennis Lee
Resident Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,274)
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201 - 206 of 1,274 reviews
Reviewed 11 October 2019

Overall was excellence.Nice Room and quite.Good location.Easy access to town and very Good breakfast.Check in and Check are very fast.Walking Distance of convenience shops.Room are clean and Bed are comfy.This time I got A level room which and we had served with tea n snacks as a complimentary.

Date of stay: October 2019
    • Value
    • Cleanliness
    • Service
Thank KHALL75
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this reviewResponded 15 October 2019

Dear KHALL75,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your stay here with us. We are indeed happy to hear that you found our rooms and facilities favourable and that you found the location of our hotel convenient during your stay. With George Town being in the core zone of the UNESCO Heritage Site, it has a lot to offer, from food and to other historic landmarks, just a stone throw away from the hotel. I am sure you had a good time walking around the old George Town heritage area. We are certainly looking forward to welcoming you back here again and we would like to thank you for selecting Royale Chulan Penang as your accommodation of choice.

Kind regards,
Dennis Lee
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2019

I like everything about Royale Chulan Penang. My husband and kids love this hotel as well.
this is my 3rd time to stay there, believe me, it's worth it!
I have a very relaxing and wonderful time in Royale Penang.

thanks.

Date of stay: September 2019
    • Value
    • Sleep Quality
    • Service
Thank IdayuJamat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this reviewResponded 15 October 2019

Dear nurul idayu,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your recent stay here with us and for returning to stay with us for the 3rd time during your visit to Penang. We are happy to know that you have found the standard of our guest service to your satisfaction and we indeed appreciate all the nice remarks you have for our hotel and staff. We are indeed honoured to have been able to make your stay here a pleasant one. We hope that we will have the honour of welcoming you back to our hotel soon and we would like to thank you for your kind patronage to Royale Chulan Penang.

Kind regards,
Dennis Lee
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2019 via mobile

Enjoyed the friendly staff and light, spacious room. Well appointed, comfortable bed - pillows could be softer 🙏🏻
Breakfast was good without being over the top, just keep an eye on stocking up as items run out.
Handy position just 5 mins from ferry and a good part of town. Would definitely return and recommend

Date of stay: October 2019
Trip type: Travelled as a couple
2  Thank matakanaboy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this reviewResponded 14 October 2019

Dear matakanaboy,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your stay here with us. We are indeed happy to hear that you found our rooms and facilities favourable and that you also found the location of our hotel convenient during your stay. With George Town being in the core zone of the UNESCO Heritage Site, it has a lot to offer, from food and to other historic landmarks, just a stone throw away from the hotel. I am sure you had a good time walking around the old George Town heritage area. We take note of your comment on the replenishment during Breakfast and please be informed that we have highlighted this to our Kitchen department for further improvements.

We hope to have the honour of welcoming you back to our hotel soon and we would like to thank you for selecting Royale Chulan Penang as your accommodation of choice.

Kind regards,
Dennis Lee
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2019

Staff here were welcoming from the start and even helped us find a dentist when needed! Large room with a big bed and nice shower. The pool was a welcome relief from the heat and only busy late afternoon. The gym is small but has everything you need. The breakfast was surprisingly good considering this is included as standard. Lots of choice of bith western and eastern options. Also had a great massage in the spa which was really reasonably priced.

Date of stay: September 2019
Thank katiedJ1465GM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this reviewResponded 14 October 2019

Dear Katie D,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your stay here with us. We are happy to know that you found our rooms and facilities favourable and we indeed appreciate all the nice remarks you have for our hotel and staff. We are honoured to have been able to make your stay here a pleasant one. We are also glad that you managed to try out The Royale Spa and had a pleasant experience. We do hope that you will recommend the hotel to your family and friends and we thank you once again for your kind patronage to Royale Chulan Penang.

Kind regards,
Dennis Lee
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2019 via mobile

Royale Chulan Hotel cool and nice place to stay when you visit to Penang.The hotel is near the ferry and bus terminal.Eating out is just around the corner.5 minutes walk you can see the Esplanade Food Center at Padang Kota Lama.And it is a tourist attraction called Fort Cornwallis.

Date of stay: October 2019
Trip type: Travelled as a couple
1  Thank waneijah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyaleChulanPenang, Resident Manager at Royale Chulan Penang, responded to this reviewResponded 11 October 2019

Dear waneijah,

Greetings to you from all of us at Royale Chulan Penang!

Thank you for your feedback on your stay here with us. We are indeed happy to hear that found the location of our hotel convenient during your stay. With George Town being in the core zone of the UNESCO Heritage Site, it has a lot to offer, from food and to other historic landmarks, just a stone throw away from the hotel. I am sure you had a good time walking around the old George Town heritage area.

We hope that we will have the honour of welcoming you back to our hotel soon and we would like to thank you for your kind patronage to Royale Chulan Penang.

Kind regards,
Dennis Lee
Resident Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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