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“Great hotel and staff” 5 of 5 bubbles
Review of G Hotel Kelawai

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G Hotel Kelawai
Ranked #12 of 82 Hotels in George Town
Certificate of Excellence
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel and staff”
5 of 5 bubbles Reviewed 14 February 2017

The location of this hotel is very convenient for the modern plazas and cafes/restaurants, Hop On/Off bus, however if you want to experience genuine Penang cuisine you need to get a taxi and head for 'Penang Road' which has food courts, restaurants, also 'Little India', George Town is so spread out just keep exploring and you will find great food. The staff at this hotel were very welcoming and helpful.

Room Tip: We were on the 11th floor and it was quiet, however the air conditioning unit seemed to be a little...
See more room tips
  • Stayed February 2017, travelled as a couple
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fiona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PenangGHotel, General Manager at G Hotel Kelawai, responded to this review, 3 weeks ago
Dear Guest,

Thank you for sharing your various positive comments following you recent stay at G Hotel Kelawai.

We are happy to know that you enjoyed your stay and we look forward to welcoming you back in the near future.

Kind regards

Michael Hanratty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

357 reviews from our community

Traveller rating
    205
    119
    20
    7
    6
See reviews for
87
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26
84
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
The Netherlands
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 13 February 2017

We booked a executive room based on prior Tripadvisor Reviews. Checking in could be improved; staff member was busy with other things. Our booking was for two beds request, but staff member didn't look at the confirmation. Room with kingsize bed was excellent; great bathroom! Modern; clean good bed!! Executive lounge is great! Cocktail our is definitely worth the money! Great staff; very professional and friendly! The bar at the top is also very nice and very good staff too!! Some of them are really excellent (Danial and the very pretty Indian lady who we saw in the Executive lounge and at Reception); those two members of staff made all the difference: they chatted with you, asked how you rated the hotel and if you had any feedback! So as far as we are concerned: this hotel is great; business or holiday!! As for the holiday makers: buy a day ticket for the hop-on hop-off buss and you can see all of Georgetown!!

Room Tip: executive rooms
See more room tips
  • Stayed February 2017, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank hermafitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PenangGHotel, General Manager at G Hotel Kelawai, responded to this review, 3 weeks ago
Dear Guest,

Thank you for staying at G Hotel Kelawai and posting your review on TripAdvisor.

We are lucky to have such wonderful associates who work very hard to provide great guest experiences and due recognition will be extended to Danial & Rosshini.

We look forward to welcoming you back in the near future.

Kind regards

Michael Hanratty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 12 February 2017

It was my second time in this hotel and it was an awesome experience to stay. Staff and service were awesome. We loved everything about the hotel which includes staffs , services , food and ambience
Their great customer service, warm smiles and professionalism are one of the many reasons that i would like to come back again.

  • Stayed December 2016, travelled on business
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PenangGHotel, General Manager at G Hotel Kelawai, responded to this review, 3 weeks ago
Dear Guest,

Thank you for staying at G Hotel Kelawai and for your excellent review on TripAdvisor

We are delighted you were impressed with the hotel and we look forward to the welcoming you back.

Kind regards

Michael Hanratty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ipoh
Level Contributor
89 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 12 February 2017 via mobile

Is a long overdue review, I stayed for a night to attend a conference in November. The location is superb as it is sandwiched between 2 of the best shopping malls in Penang, the Gurney Plaza and Paragon.

The ultra modern design has won the G Kelawai multiple awards, including best hotel development in Malaysia in 2016. And for an architecture fan, it is worth staying a night to try it out.

The room and bath room sizes are big, they provide the luxury Australian brand Appelles as the toiletries, and the minibar is free.

The roof top bar has a nice view of Penang city and the gym is of decent size.

The breakfast spread is very good.

Stayed November 2016, travelled on business
Helpful?
1 Thank Tedbeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PenangGHotel, General Manager at G Hotel Kelawai, responded to this review, 3 weeks ago
Dear Guest,

Thank you for staying at G Hotel Kelawai and for sharing your wonderful review on TripAdvisor.

Once again, thank you for choosing us and we look forward to welcoming you back in the near future.

Kind regards

Michael Hanratty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 10 February 2017 via mobile

3 wonderful nights in a huge room on 17F facing mountains n some Bldg far away. Buggy to Gurney Plaza is almost instant service at request. Those who love to be in e snack of e crowd, bustling lobby , walking to shopping Malls n restaurants should stay at G Hotel Gurney ( same group to G Hotel Kelawai). I chose Kelawai as it's next to Paragon Gurney n less tourists in e lobby n 24 storey executive lounge n pool simple beautiful n relaxing; no screaming kids!

Service is excellent, room is clean but Color is boring n the huge deep bathtub with a huge window to mountain views is amazing! Toiletries for bath tub needs to be reconsidered as no foam bath!!!

Wonderful stay which we will consider going back again soon!

Stayed February 2017, travelled as a couple
Helpful?
1 Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PenangGHotel, General Manager at G Hotel Kelawai, responded to this review, 3 weeks ago
Dear Guest,

Thank you for staying at G Hotel Kelawai and for posting your positive feedback.

It is our great pleasure to hear that you enjoyed your stay with us and we look forward to welcoming you back in the near future.

Kind regards

Michael Hanratty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about G Hotel Kelawai

Property: G Hotel Kelawai
Address: 2 Persiaran Maktab, George Town, Penang Island 10250, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Luxury Hotel in George Town
Price range (per night): RM416 - RM713
Hotel Class:5 star — G Hotel Kelawai 5*
Number of rooms: 208
Official Description (provided by the hotel):
G Hotel Kelawai tagged as "Style...Redefined" is where iconic design and cutting edge lifestyle set the stage for exclusive and extraordinary experiences. The hotel houses rooms that are uniquely inspired by innovative design to create energizing space for guests to play or work by day or mix and mingle by night. In addition to that, it will also accommodate three trendy and stylish food and beverage outlets - Spoon; a coffee house, 2PM; lobby lounge and Gravity; a 24th floor rooftop bar that are set to fulfil guests' gastronomic appetites. There are a total of 208 rooms namely 143 Deluxe rooms that are 35sqm, 20 units of Executive Room at 35sqm, 43 units of Executive Premier at 45sqm and 2 units of Executive Premier Suite at 82sqm of which all are crafted to be elegant yet casual. The rooms aim to personify an opulence that is bespoke from its clean architecture, to its interior design and even the thread count in the sheets. Feel right at home, and at the same time, in worlds apart. For the first time, G Hotel is proud to introduce the Serta Bed, the world's best mattress, providing superior support for the best sleep experience ever. In addition, Herman Miller work chair, designed for comfort, inspired by innovation & created for the environment. Amongst others, Appelles products for your showering comfort, 55" Smart LED TV, infinity swimming pool & many other new services and products to complement your stay. Also to make your stay better, G Hotel Kelawai offers a fully equipped gymnasium, business centre and roof top infinity pool. The gymnasium also allows you to use state-of-the-art equipment to break that sweat. You can enjoy the scenic view while working out with our personal trainers should you need any assistance or guidance. For those who have the love for water, the infinity pool on the 24rd floor gives you a chance to take in what Penang has to offer while having a dip. Fathom in the picturesque Penang when you go for a swim as there is a 360° view of the island including the view of the iconic Penang Bridge. At the same time, guest can enjoy a night out with drinks to match and view that intoxicate at the rooftop bar - Gravity. Poised at a vantage point, visit the pinnacle of luxury and bring your lifestyle to the peak with panoramic views of Penang's heritage past. Jive to the coolest tunes, sip on the newest mixes and party the night away. Make your special event a memorable one with the meeting facilities available. For small groups such as company meetings, there are classroom seating rooms being named 'Forum'. They can be used for separate functions or events that are organized by different organizations. If there is a large group gathering, these meeting rooms may be combined for a bigger space in order to accommodate everyone. Meanwhile, the business centre gives guests a chance to go online and do daily tasks. Excite and awaken your senses at our cafe - Spoon that plays host to a myriad of cuisines. Whether it is a casual brunch or a quiet dinner for two, enjoy a wide variety of food cooked fresh. With no compromise to quality ingredients, embark on a culinary adventure set to tantalize your taste buds with culinary fare from around the globe. Carefully crafted and delicately decorated, the lounge - 2pm is the spot that appeals to everyone. Whether it is a cup of freshly brewed coffee with a quiet book, or maybe something stronger to take the edge off after a long day, the lounge is poised to appeal to all. So sit down, relax, and live in the moment in your own cosy and quiet spot. G Hotel Kelawai is located at the prominent location on the bustling Jalan Kelawai, noted to be one of the busiest streets in Penang. Jalan Kelawai is famous for a diverse array of attractions ranging from traditional temples and local eateries to upscale restaurants, boutiques and jewellers. Located within walking distance from the hotel, Gurney Plaza and Gurney Paragon, just about everything Penang has to offer is right at your doorstep for unimaginable convenience. Within mere minutes is also Gurney Drive, home to the congregation of roadside iron chefs. Allow these local fare maestros to take you on journey of gastronomical proportions and sample almost all that Penang is famous for. Open for 24 hours round the clock stomach stuffing, you'll be screaming for reprieve before the week is out. ... more   less 
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Also Known As:
G Hotel Kelawai Penang/George Town

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