Good
- Room is actually nice and cozy and the h/keeping almost come everyday to tidy up bed & refill soap & drinking water.
-Breakfast is quite nice
-Hotels looks nice and grand from the outside
Bad
- The cleanliness its up to hotel standard, I stay alone I don't know why there is a lot of long hair from the toilet & bed
- Yellow & sticky stain inside bathroom
-Every 3.00AM is there always somebody banging the door, knocking and vacuuming in this hour.
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Never stay at this hotel. Price is far from what u get. This is not 4 star. They don't give even face towel. Room is dark. Service is bad. Even use plastic spoon. Bathroom is dirty and the room ceiling is low. Eating place is only few and quite far.
Mar2023. The layout is not too big so the layout of the dining area with the food area is quite convenient. When I was there for a weekday dinner (during Ramadhan) the restaurant was almost full (with only a few empty tables). Even so, the staff ratio was sufficient and empty plates were cleared sufficiently quickly. There were many foods that you eat with rice. They had murtabak, roti john, curry noodles and local Malay foods and kuihs. There was a meat station that had chicken and beef but not whole-roast-lamb (which I was hoping for). They had a separate grill section with chicken and lamb-chop but both (chicken and lamb chop) were hard and dry. I just took two bites of each and left the rest. They also had satay which was quite edible. The shawarma wrap was quite OK. Ice cream was a tub of melted foam so I couldn’t get any. There was ice-popsicle though. What I liked the most was the Lamb Kurma (eaten with rice) and also the Soup Gearbox (served in a huge bowl with large pieces of bones where I could reach inside to eat the marrow). The soup was delicious when eaten with bread. FrancisTLim.
I have stay One night at Vouk Hotel penang during my business trip, my experience is lovely stay with the vouk hotel room & clean and nice view from room. Hotel lobby also nice and clean. Housekeeping & Front office staff also very helpful, definitely i will back in next business trip. Well done.
Forgive the backdated review, have been playing catch-up. Decor was a bit woodsy for my liking, but room was clean nonetheless. Sleep was good, shower was strong and WIFI was decent. The holy trinity.
Breakfast... although a decent spread with egg/noodles stations, was INFESTED with PESTS. The pastry bar was swarmed with ants, and one of the entrees had worms or maggots. I'm not sure, was only informed after if had been taken away. From prep to cooking to serving by the oblivious staff, until diners had to alert them to it. I have been to many crappy hotels, and in all other aspects this isn't one. But no matter how disappointing the food was, I had never experienced this. No, there will not be a repeat stay.
Excellent Hospitality well maintained especially the cleanliness up to standard and have improvements well done vouk hotel 👍🏻 nice view to stay at Executive Room definitely i will be back again in funiture to stay in this hotel. All staff very helpful and welcoming 👍🏻
