We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ixora Hotel a good choice”
Review of Ixora Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ixora Hotel
Ranked #2 of 4 Hotels in Perai
Reviewed 19 July 2016 via mobile

As i m a frequent traveller to all parts of Malaysia. I have stayed in most 3 stars to 5 stars rating hotel. Coming to butterworh. Ixora hotel is my 1st choice. Simple bcos of convenient n plenty of parking at basement. With direct access to room n easy to carry luggage. Breakfast is reasonable. Room is very clean n well maintain. A sense of freshness each time i check in..staffs attitude is good n friendly. Virtually no complain..but d rate is slighly above rm200. Quite value for money.

Stayed: June 2016, travelled on business
Thank Lim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moses P, Manager at Ixora Hotel, responded to this reviewResponded 25 July 2016

Dear Lim T :

Warmest greeting from Ixora Hotel.

Thank you for write us a nice review.
We are delighted to know that we have exceeded your expectation for our facilities and services which had been tendered during you recent stay. We will definitely sharing with all of our staff for the encouraging words. The comfort and value of money will be always our priority for our customer.

Once again, thank you for continuing given the support and we are looking forward to see you soon.

Thank You



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (236)
Traveller rating
Traveller type
Time of year
Language
  • More languages

58 - 62 of 236 reviews

Reviewed 14 July 2016

The hotel though not located in a popular place like Georgetown across the channel but it does have some eateries in the nearby area as well as fast food in the mall next door.

The staff was very friendly upon arrival and can see that they tried their best to please. The check-in and check-out were swift and the staff was very accommodating to keeping my luggage after my check-out and getting a taxi on standby in the afternoon when I told them I could not confirm the actual time of return but I could call them when I'm on the way back to the hotel.

The breakfast was ok with quite a spread but the taste was hit-and-miss. We encountered problem driving out from the car-park when the validated card were not recognized by the car-park system on 2 separate occasions but the fron desk were quick to called in the security to assist.

The only minus point during my stay was the rather patchy wifi. Both my colleague's and my mobile phones, laptops were having intermittent connection problem that is really a pain since most of the guests here are on business trips to the nearby Kulim Hi-tech Park etc.Another that I would point out was that the fridge are not stocked with anything.

Overall, the friendliness and efficient of the staff plus the nice room setup would see me coming back to Ixora but would really need the wifi to be working as we'll be on business trips and really need a reliable wifi.

  • Stayed: July 2016, travelled on business
    • Value
    • Location
    • Service
Thank ykhppc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moses P, Manager at Ixora Hotel, responded to this reviewResponded 18 July 2016

Dear ykhppc :

Warmest greeting from Ixora hotel.

Thank you for kind review on hotel room and our warm services. We are apologize for the shortcoming on wifi stability which failed to meet your expectation. Please assured that the management team is looking seriously into this matter for the convenience of ours guest.
Million of thank you for given us an opportunity to serve you again. We can't wait to have you back in the near future.
Wish you a great day ahead

Thank You

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2016 via mobile

•Very friendly staff
• Fast check in and checkout
• good furniture and comfortable bed
• Bad city view since my room at 7th floor
•free parking but a little bit difficult when you need go to reception to validate the parking ticket each time you want go out.

Stayed: July 2016, travelled with family
Thank afiqaalwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moses P, Manager at Ixora Hotel, responded to this reviewResponded 11 July 2016

Dear afiqaalwi :

Warmest greeting from Ixora Hotel

We appreciated the feedback on the overall hotel. Our team members will review on the negative point for finding tune to provide the convenience and comfortable stay for ours guest.
Meanwhile, thank you very much for the compliment for our team members for providing the service standard which you rightfully deserve.
We look forward to see you again whenever you are in this area.

Thank You

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2016

The staffs are friendly and they allow us to have early check-in. The breakfast is awesome,having variety of choices. There is a need of improvement on the wifi, as it is very slow and can't connect at room during night time.

  • Stayed: July 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank adeline8899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moses P, Manager at Ixora Hotel, responded to this reviewResponded 11 July 2016

Dear Adeline0914 :

Warmest greeting from Ixora Hotel

Thank you very much for your kind review
We are pleased to hear that we have meet your expectation on the services as well as the breakfast spread during your recent stay with us. However, the Wifi issue will definitely be our priority to look into it for improvement. We are so sorry about that.

Please do allow us to serve you again in the near future.

Thank You

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2016

Ive stayed here like more than 30 times for business... Ixora is a good hotel... Their staff are good... I have always asked for early check in which are mostly accommodated well.. Their front desk person are great, ppl like Seha, Shamu, Nadea and Sri to name a few... My check in was great but unfortunately i did not get the same room as i stayed before so decided to take another room... The other room was ok but the air con was slightly warm and the hot water was hot even in the cold section and the bathroom lock was slightly spoilt.... got my rooms changed which
was great... Ive always liked their simple yet spacious rooms but i think there are signs of aging... eventually a refurbishment is needed is its going to be competing against neighboring hotels... They have an offer of free dinner this time which i think is good, the meals are a set meal which is ok... Breakfast as usual was a good spread.... Overall i would say Ixora is a good hotel with good staff..... Lastly, major improvement is needed for their wifi!!

  • Stayed: May 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Balan3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moses P, Manager at Ixora Hotel, responded to this reviewResponded 2 June 2016

Dear Balan3 :

Warmest greeting from Ixora Hotel

Thank You for your time and effort to write us a review, as well, the continue support on each trip your are at this area.

We are sorry for the aspect of area which below your expectation. Our team members will focused for our facilities and maintenance issue for the comfort and value added of ours guest. On the other hand, thank you so much for the good news where our team members, especially Front Office staffs, who did theirs job for providing the great experience for our guest.

Once again, your continue support is ours privilege to have you with us for allowing our team members to serve you. Wish you a great day ahead.

Thank You

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Perai
1.9 km away
Sunway Hotel Seberang Jaya
5.5 km away
Iconic Hotel Penang
Iconic Hotel Penang
#1 of 8 in Bukit Mertajam
119 reviews
1.8 km away
The Light Hotel Penang
The Light Hotel Penang
#1 of 1 in Seberang Jaya
234 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Grand Orient Hotel
Grand Orient Hotel
#4 of 4 in Perai
3 reviews
8.2 km away
Armenian Street Heritage Hotel
Armenian Street Heritage Hotel
#19 of 88 in George Town
609 reviews
2.3 km away
E-Red Hotel Sunway
E-Red Hotel Sunway
#3 of 4 in Perai
18 reviews
Show Prices
Show Prices
Show Prices

Been to Ixora Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ixora Hotel

Address: 3096 Jalan Baru | Bandar Perai Jaya, Perai 13600, Malaysia
Phone Number:
Region: Malaysia > Penang > Seberang Perai District > Perai
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Perai
Price Range: RM192 - RM259 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ixora Hotel 3.5*
Number of rooms: 326
Official Description (provided by the hotel):
The Ideal Place for Private Functions, Business Events & Corporate Activities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com and HotelQuickly so you can book your Ixora Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ixora Hotel Perai, Penang

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing