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All reviews f b nice bed lobby area pleasant stay reception counter penang wifi couch pop
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26 - 31 of 312 reviews
Reviewed 22 April 2019

We stayed for a night at the room where can access to gym and pool in few steps, make our stay convenient and close to many locations. Bright undercover car parking and can access to room straightaway without changing to another lift (Lift has key card control).

Breakfast variety is ok, can be improved more in term of choice selection. Check in / check out process are both smooth and quick.

Overall, we are so happy to get a huge king bed room. Myself, baby and husband were no being kick off at that night.

Room tip: Rooms that can access to pool & garden are great, large size room with huge bed.
Date of stay: October 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank CrissWon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Moses P, Manager at Ixora Hotel, responded to this reviewResponded 26 April 2019

Dear CrissWon :

Warmest greeting from Ixora Hotel

We are delighted to know that your have great experience and our facilities had met your expectation during your stay with us. Thank you so much for such compliment !. Our chef had take noted and working toward the improvement on our breakfast menu.

We looking forward to serve you again and wish you a great day ahead

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2019 via mobile

I stayed 2 nights. Check in was a breeze. Big and clean room with sufficient counter top sink space, hair dryer, small fridge and a safety box but the safety box was locked. I didn’t bother to ask them to unlock it since I was not using it. There is an ironing board but there is no iron in the room. I presumed that you can call the front desk for it.

Date of stay: April 2019
Trip type: Travelled solo
Thank 5flower
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Moses P, Manager at Ixora Hotel, responded to this reviewResponded 22 April 2019

Dear 5flower :

Warmest greeting from Ixora Hotel

Thank you for sharing your experience with us.
We sorry for the encounter during your last day with us. The issue which had been highlighted had been brought forward for review and necessary improvement action needed for the comfort of our guest.
As the positive points, we would like to thank you for the compliment.

We are looking for your continue support whenever you are in this area.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2019

Ixora Hotel in Penang is ideally located...not too far from the town centre. The hotel room is clean, except the toilet. The shower area could do with some hard scrubbing disappointment! the food choice is quite limited - I feel not worth the money paid. overall, we enjoyed our stay

Date of stay: March 2019
2  Thank crv588
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Moses P, Manager at Ixora Hotel, responded to this reviewResponded 19 March 2019

Dear crv588 :

Warmest Greeting from Ixora Hotel.

Thank you for sharing your stay experience
We are sorry for the short coming which failed to meet your experience. Your concern have been brought to the attraction of the hotel management team. The necessary action had been taken for the comfort of ours guest.

We believe such incident will not mar your stay with us in future.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2019 via mobile

My favorite hotel which makes feel back at home. One of the best hotel with 5 star ratings in Perai. Nice foods, wonderful 24/7 customer services from front end to back end.
Never missed to hop in whenever I travel to mainland.

Date of stay: February 2019
Trip type: Travelled as a couple
1  Thank 611msh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Moses P, Manager at Ixora Hotel, responded to this reviewResponded 19 March 2019

Dear 611msh :

Warmest greeting from Ixora Hotel

Thank you for your nice comments
We are delighted that our team member had constant delivery the standard which meet your expected.Moreover, your continue support is much important and it was our privilege to serve your. Once again, Thank you so much for the compliment which we will shared it to team member, and wish you a great day ahead.

We are looking forward to see you soon.

Thank you

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Reviewed 26 February 2019 via mobile

This hotel very nice and good to stay if u have plan to prai area. This hotel have nice view swimming pool and clean. This hotel also have frendly staff (HK) when u stay here. I will come again next time. Well done ixora.

Date of stay: February 2019
Trip type: Travelled on business
1  Thank Harwann
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Moses P, Manager at Ixora Hotel, responded to this reviewResponded 1 March 2019

Dear Harwann :

Warmest greeting from Ixora Hotel.

Thank you for your precious time to drop us a review
We are delighted to know that your had enjoyed our facilities, as well as our Housekeeping staff for their efficient service. Once again, thank you so much of your compliment particularly to Housekeeping team which we will definitely shared with them.

We are looking forward to serve again in the near future

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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